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Reviews of citizenM Amstel Amsterdam 4 stars

Sarphatistraat 47, Amsterdam City Centre, 1018 EW Amsterdam, Netherlands

#47 of 462 hotels in Amsterdam

Guests' Choice

Review score

Based on 1469 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    9.0

  • Facilities

    9.1

  • Staff

    9.6

  • Value for money

    8.2

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 4 June 2024

    10
    I'll come back to you for breakfast
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    I still expected a bathroom in the room, and thought that it would be a little larger.

    just three steps from the metro and two stations from the railway station, a super stylish hotel, with awesome capabilities, the room can be fully controlled via an iPad, everything is very convenient, understandable, stylish and with a sense of humor, special respect to the people who work in this hotel, I felt like I came to visit friends; within a 5-minute walk there are excellent coffee shops with brunches that are popular with locals. 10 of 10

    Stayed in June 2024

  • Reviewed: 31 May 2024

    8.0
    Great hotel, lovely cozy room, quiet and well connected to town centre
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The room is tiny, the bed against the window and no wardrobe. I was totally fine with it and actually loved the coziness. More for other people to be aware, especially if XL size. The only real downside is that everything is automated, check-in / check-out, cleaning opt-in, entrance to hotel via room digital key, etc. So no much staff to interact with at reception and reception often empty. No gym.

    The bed was super comfortable and the room very quiet. Great automated day and night curtains and awesome lighting. Huge shower with excellent flow of water. Even if the room was marked as single the bed was a generous double, with great bedding and pillows. Even if the hotel is not very central the underground is few steps away and connects to center in few minutes; also underground on the way to the airport so very handy. Great bakery / cafe just next door.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    9.0
    The staff made you feel very much at home and were very child friendly
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The ambience and definitely the staff! They were super friendly, accommodating and helpful.

    Stayed in March 2024

  • Reviewed: 30 May 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    It was a bit expensive, both room and breakfast costing 18 Euro was a bit high

    The concept is great for people who work, great lobby, 24 h service, room small but with the ability to work, very comfortable bed etc.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 5 nights

    not that I can recall

    next to metro and tram station, famous cafe, walking distance to supermarket

    Stayed in May 2024

  • Reviewed: 29 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Simply the best hotel I’ve stayed at since a very long time. Amazing staff, uniquely designed and super comfortable rooms, amazing area, super clean. I’ll be choosing this hotel every time I’m back in Amsterdam.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Some construction outside our window

    Big beds. 24/7 food and drink

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Modern hotel for short trips
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was super small and really equipped for business travellers more than tourists. It was tight for two of us for 4 nights. The downside was no coffee/tea making facilities in the room so you had to go downstairs and pay at the bar to take them up to your room. Even just a couple of drink tokens would be appreciated for the first brew of the day!

    The room was fine, with a comfy bed and very clean. The hotel was in a good location. We used the free bikes which was also a great addition. The hotel generally is very modern and well looked after. Staff were really helpful and welcoming at all times.

    Stayed in March 2024

  • Reviewed: 27 May 2024

    9.0
    Excellent stay handy to the metro . Very happy
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The room is small by Australian standards (you can’t get into the bed from the sides ) but not uncommon for European hotels . Nevertheless it was very comfortable

    It was close to the metro and in the ring road vicinity . The room was very clean , the staff attentive and the lounge area ,bar and cafe were excellent.

    Stayed in April 2024

  • Reviewed: 26 May 2024

    8.0
    Great place for central stays that are affordable
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was very economical on space.

    Modern property, lovely staff, cool creative vibe and super central to everywhere we needed to go (also conveniently located next to an awesome bakery!). Cleanliness was to a good standard. Easy check in and check out process. Liked the feature of being able to control all lighting, blinds/curtains and sound with the iPad in the room.

    Stayed in April 2024

  • Reviewed: 26 May 2024

    10
    Perfection in the Dam
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Only got to stay 1 night

    Like all CitizenM hotels the property, the service, the check in experience and the beds are 10/10

    Stayed in May 2024

  • Reviewed: 24 May 2024

    9.0
    Amazing
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Alles was top!

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    Perfect for a solo traveller looking to explore the city
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very small - smaller than i anticipated having not stayed at a Citizen M hotel before, but saying that the bed was comfortable and the hotel lounge made up for it.

    The staff were really helpful and welcoming and the hotel itself has a lovely atmosphere. I especially liked the lounge with the choice of sofas and chairs and appreciated the mix of artwork.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    Unique modern and social experience
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights

    The room is very small. Beware that other hotels in this chain have beds that bump into the walls so you can't let your feet hang off the end. But this hotel doesn't have that problem.

    Great location, ultra-modern, and wonderful social space for food and coffee and relaxing.

    Stayed in April 2024

  • Reviewed: 18 May 2024

    10
    Great, would 100% recommend
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    No coffee/tea making facilities in room.

    Lovely staff, great location, wonderful breakfast, relaxing atmosphere.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Location wasn't ideal, but right by the metro and near De Pijp. .

    Great hotel all round. Free bikes very welcome.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were so friendly and helpful, and I had the best sleep ever! The rooms are small but so clean and the temperature/lighting/media controls are amazing. Perfect for a solo traveller when you just need a retreat away from your busy city visit.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Wonderfull choice
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Great facilities, great location, great staff

    Stayed in May 2024

  • Reviewed: 12 May 2024

    10
    Best hotel in amsterdam
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    0 complaints apart from having to leave

    The room was amazing, extremely modern and the shower was honestly the best part, staff were all extremely friendly and helped us with whatever questions we had and the food served was very good

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    Very nice. Would stay again. Prices are high but similar to other hotels in Amsterdam.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights

    Comfortable, clean, modern rooms. Rooms size is smaller than average but description and photos are accurate. Very comfortable bed and good shower pressure. My room was facing the back and was very quiet with a nice view (top floor).

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Amazing and fun place to stay! All the staff were so friendly and helpful with everything we needed. We loved the bicycles too. Thanks for a great stay! We will definitely be back. 🇨🇦🤍

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    Great Amsterdam stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    Room was rather small.

    Well-located, near metro and in easy walking distance to places of interest. Warm and welcoming staff. Very clean and modern, with a hip vibe.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean room and hotel. Stuff was helpful and friendly. I was able to check in early, but they let me know that I would be able to store my luggage if they didn’t had available room when I got there.

    Super clean

    Stayed in March 2024

  • Reviewed: 25 April 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • King Room
    • Stayed 3 nights

    restuarnt didnt servise after 21:00 oclock

    Location, quite and servises.

    Stayed in April 2024

Showing 1 – 25

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