Burg.Engelbertsstraat 26, 2042 KN Zandvoort, Netherlands
#314 of 418 Holiday rentals in Zandvoort
Guests' ChoiceBased on 3 apartment reviews
7.6Cleanliness
8.8
Comfort
8.0
Location
9.2
Facilities
7.8
Staff
8.1
Value for money
7.3
Free WiFi
5.6
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Reviewed: 16 April 2024
Ciaran
IrelandThey should say,' Our wifi is terrible, and we dont care - there is no Netflix so dont bother - our' bot' service will waste your time for 24hrs until you conclude, we dont care - PS, a woman can walk into your room at any time - thankyou for the money - we dont care about your stay' The host-or whoever runs this property is not available. This feels like a family house and is sold as such but then there is a faceless company running it, they even ask you to dispose of the bins outside at the end of our stay. The problem was when a woman walked into our room an hour after we arrived and politely excused herself - we didnt know who it was... this wasnt explained to us, like- 'there may be a woman walking into your room'. Naturually we contacted the property to ask if we were sharing with anyone else as there was the 'room at the top of the stairs' that was not accessible to us, so perhaps that meant it was occupied and lived in or booked by someone else. therefore are we sharing the bathroom? This wasnt stipulated - the booking.com contact was equally surprised there was anyone in the house and thought it might be 'another guest' who wandered in, this is when you start thinking if the 'person' you are talking to is a 'bot' as any communication seemed to default to generic phrases that ended in zero resolution. There was no wifi to speak of... the problem was, we were led to believe there was. That began a whole waste of time communicating with the 'bot' who runs the property asking for photos of the display on the TV for Netflixdutch which it claimed we had - and did I try to reset the router (which we did) and then ended with some generic phrase after 24h going to all this trouble like, ' unfortunately there is nothing we can do to resolve this issue at this time' the most infuriating 'bot' answer you could possibly have when trying to resolve something like this.
The Location was good, the balcony was well positioned and quiet, the Zwinkels we discovered live downstairs, hang out their clothes and spend time in the garden - although not completely private the balcony is a welcome quiet retreat that is a small but comfortable addition to the room.
Stayed in April 2024
Reviewed: 29 August 2023
Louis
United KingdomThis property is shared with strangers. It is not your own private dwelling for your stay. NOWHERE is this mentioned in the listing or description. To arrive and find out that there is another room above us that shared our hallway, landing and stairs is a disgrace for £2550 for the 3 nights that we paid!!!! This is false advertising and ruined our weekend and experience in Zandvoort. To have strangers walking past your bedrooms, bathroom and kitchen and having to lock our bedrooms from the inside as well as my Son's bedroom is a joke!! I can only describe this as very similar to student accommodation. This needs advertising correctly so people know what they are going to get. I would not recommend staying here whatsoever, especially if you consider yourself vulnerable and in hindsight, we would of stayed in Amsterdam as there were much cheaper options available for the Grand Prix weekend and the train is about 10 euros each return to the circuit. On the day of leaving, another person let themselves in who I can only assume was the proprietor, (they didn't say who they were and to be honest I didn't care as I was just about to leave) and asked me what all the banging noise was upstairs, as if it was us!!! I explained it was coming from the workmen next door and had been going off since 8am. Whoever she was, she was very rude!! I registered a complaint as soon as I got there and opened up a case for compensation. Unfortunately as it was Grand Prix weekend, we had no other option but to stay. So we literally just slept there, locked in our rooms at night and checking all clear when leaving bathroom in a morning!! So to summarise If you like youth hostels and getting ripped off this will be right up your street!!!! :((((( SORT IT OUT BOOKING.COM
Location is however great for Grand Prix. It was clean and the beds were ok. I am leaving an as honest review as possible, so I am acknowledging where this property did score ok despite our overall experience.
Stayed in August 2023
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