20 Keizerstraat, 7411 HH Deventer, Netherlands
#3 of 13 hotels in Deventer
Guests' ChoiceBased on 201 hotel reviews
9.1Cleanliness
9.4
Comfort
9.3
Location
9.7
Facilities
9.2
Staff
9.7
Value for money
8.7
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 April 2024
Eleni
CyprusBeautifully decorated room in a great location for the town centre and the railway station. Very polite and helpful people. I really relaxed and enjoyed my stay. Yummy breakfast.
Stayed in April 2024
Reviewed: 25 April 2024
Pamela
United KingdomThere was absolutely nothing not to like
Great location close to everything. The hotel has a relaxing atmosphere and the room was comfortable and well presented. Food was excellent and the staff were exceptional, friendly, cheerful and efficient, they made our stay even more enjoyable
Stayed in April 2024
Reviewed: 23 April 2024
Emelien
United KingdomSimply can’t think of anything!
Lovely atmosphere, fabulous staff, great peaceful location, delicious breakfast!
Stayed in April 2024
Reviewed: 18 April 2024
Rukhsana
United KingdomThere were no hair conditioners in the shower
Loved the vegetarian option. Spoilt for choice. Staff were very friendly and helpful.
Stayed in April 2024
Reviewed: 9 April 2024
Ioannis
CyprusPricing
Very organised hotel
Stayed in April 2024
Reviewed: 4 April 2024
Frodenilsen
NorwayNothing I didn't like. Have stayed a few times already in this hotel, and this has become my new favorit.
Nice breakfast. A huge plate with a lot of goodies, but could try to diversify the plate from day to day.
Stayed in January 2024
Reviewed: 31 March 2024
Charoula_v
Greeceanything was excellent! I'll be happy to come back!
Stayed in February 2024
Reviewed: 27 March 2024
Pat
IrelandLeaving!
Great service, lovely breakfast, room was clean and comfy.
Stayed in March 2024
Reviewed: 18 March 2024
Luc
BelgiumI was missing a "work" table - small desk like - in the room
Great, best Breakfast in Deventer
Stayed in March 2024
Reviewed: 17 March 2024
Lonneke
NetherlandsNice hotel, with cosy lobby/cafe downstairs. Comfy beds and great breakfast! Walking distance of city centre.
Stayed in January 2024
Reviewed: 13 March 2024
Michiel
NetherlandsThe breakfast was great and the staff was super friendly! Loved the record player in the room!
Stayed in March 2024
Reviewed: 29 February 2024
Joanna
NetherlandsOn the photos from the booking page is shown a different room partially, shows big windows which were not the case
Stayed in February 2024
Reviewed: 26 February 2024
Sander
NetherlandsPrice was quite high in comparison
Atmosphere, great staff, room was great with a gramophone recorder; great breakfast
Stayed in February 2024
Reviewed: 24 February 2024
Rene
NetherlandsAll was wonderful. We got an upgrade without asking for it. Excellent atmosphere.
Stayed in February 2024
Reviewed: 8 February 2024
Chris
United KingdomFantastic staff, fantastic rooms and brilliant breakfast
Stayed in February 2024
Reviewed: 7 February 2024
Milos
SerbiaIt was a little cold.
The hotel is very specific with nice details. Everything was good.
Stayed in January 2024
Reviewed: 23 January 2024
Malcolm
AustraliaAs nice as my room was it felt cold and didn’t feel cosy. It was hard to get the temperature up to a reasonable temperature. I had to request an extra blanket. Perhaps a nice rug on the floor would have helped.
Great location near the train station and the old city centre. The hotel generally had a good feeling and all the staff were friendly, helpful and welcoming. My room was a good size and well appointed, comfortable and clean. The breakfast was excellent and the food offered during the day and evening was very good.
Stayed in January 2024
Reviewed: 1 January 2024
Otto
Netherlands-
Great atmosphere and team! Effect is that the guests present in the bar, etc. are great too.
Stayed in December 2023
Reviewed: 21 December 2023
Rchl
NetherlandsNo sink in downstairs toilet. If we had known about this in advance, would have asked for a room with a toilet and sink combined. In some Dutch housing, this type of set-up exists, but not expected in an aparthotel charging 4 times the room rate due to Dickens Festijn. Would strongly recommend hotel to install anti-bacterial hand gel dispensers in such rooms. It is for hygiene purposes, especially as a woman. Soundproofing depends on your neighbours and how loudly they place their feet on the staircase outside the studio. We were woken up at 04:30 to the sound of a troubled individual pacing the apartment above for a good hour. Would improve definition of soundproofing.
Friendly and professional staff habitually greeting anyone entering the hotel bar, whether the people were going to sit and drink at the bar or formally check in. First impression of reception was excellent on this basis, along with the tasteful decor. Very welcoming to enter the studio with a record player playing old Christmas songs. Nice touch to receive bottle of cava, a handwritten welcome card, and Deventers-specific ginger cake tin. Amusing card under the bed, for those who like checking such things. Convenient location for queuing immediately for Dickens Festijn as you are just a couple of minutes away from the queue entrance. Room amenities were handy, and apart from Googling how to work the LG aircon, everything was easy to use and operate. Felt extremely comfortable and at home in the studio, which complemented the festive atmosphere of Deventer town. Would strongly recommend staying in Finch for the location, mood, and standard.
Stayed in December 2023
Reviewed: 27 November 2023
Bart
Netherlandssuper location
Stayed in November 2023
Reviewed: 24 November 2023
Mona
NetherlandsMy room was in the first floor and behind the kitchen, the noise was disturbing in the evening.
Stayed in November 2023
Reviewed: 2 October 2023
Giorgio
FranceThe hotel is located in Deventer old city centre at walking distance from the main square and close to all attractions including many restaurants and bars. There is also a parking nearby that is convenient if you are coming by car. Rooms are modern, but decorated in a retro style ('50s - '60s). Overall the atmosphere is very nice and unique.
Stayed in September 2023
Reviewed: 24 September 2023
Esther
NetherlandsNothing
What a lovely boutique hotel in a history’s building. The rooms are spacious and well decorated. The staff was amazing hospitable and super friendly.
Stayed in September 2023
Reviewed: 21 September 2023
Rowan
United KingdomI liked everything
Great location, relaxed feel, comfortable room, very clean. I liked that we could get drinks from the bar and take them to our room
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content