I did not like the fact that there were no matching electrical plugs for my appliances.

There was no breakfast nor any other meal, but the staff was excellent in directing me to the places i needed to go.

Stayed in April 2024

The ‘runner’ on the bed was filthy & had stains on it & was completely superfluous

Convenient & helpful staff

Stayed in April 2024

it was a bit cold in the room

The staff was nice, everything was practical

Stayed in March 2024

Coffee machine in the room would be nice.

A nice room with large, comfortable bed. Very helpful and friendly staff. Not far from city centre and train station Den Haag HS.

Stayed in April 2024

A bit noisy

Top hotel in the city centre, very friendly staff

Stayed in April 2024

In common with almost every other Dutch hotel, if you smoke you're made to feel like a furtive rapist. One would imagine if you were prepared to shell out a hundred quid a night then an ashtray and a window that opened more than 1 inch would be possible. It's funny how a country so liberal that it lets you buy ganja is now highly illiberal when it comes to smoking in its hotels (and even coffeeshops).

Handy for the center of Den Haag

Stayed in March 2024

Room furnishings and equipment is strange, for instance, cups in a bathroom were disposable, the window looks into a wall.

The central location and a friendly staff.

Stayed in March 2024

The pillows were uncomfortable. There was no water boiler in the room, no fridge, and the heater did not work. The bathroom was not completely clean. There were hairs from other guests in the sink. Shower was great, but flooded the bathroom.

Staff was very friendly. The location is right at a tram station and nearby china town.

Stayed in March 2024

I particularly liked the location which is perfect. I liked the rooms and the friendliness of the staff.

I really enjoyed my stay here, the Reception staff were very friendly. I do not remember the exact name, but there was a young Dutch gentleman working at the Reception in the afternoon who helped me with my booking and who was very engaging and very pleasant to talk to.

Stayed in March 2024

There was no hot water kettle in the room. While there was a coffee machine in the lobby we would have very much liked to have morning tea in the room in our pyjamas.

We were told that we were in one of the larger rooms and we really liked it. We had a small coffee table and a couple of losing chairs to ourselves. The staff was very friendly and welcoming. They gave us advice on sightseeing, were very helpful and we always had a nice conversation.

Stayed in March 2024

na

Clean room - friendly staff

Stayed in March 2024

Good location, 10 minute walk to central station. The room was very clean and big enough for a short stay. I like the design of the bathroom. It comes with a beautiful mirror light. All in all great experience!

Stayed in February 2024

Heater was not fully working.

Location was ideal in front of the tram stop.

Stayed in February 2024

No closet

Location

Stayed in February 2024

No kettle in room meant that the only option for coffees in the hotel was down in reception.

Very friendly staff throughout our stay. Room was clean and beds were comfortable. Fresh towels were offered for our second night. Well located and staff were helpful in pointing out nice places to visit.

Stayed in February 2024

N/A

Location was perfect. Near restaurants (around the corner it was spoiled for choice) and walking distance to center, musea and not far from train station.

Stayed in February 2024

Great staff and very comfortable room.

Stayed in February 2024

Two of the top floor rooms can only be accessed through a spiral staircase with quite narrow steps. This made it quite difficult to get to the room with luggage. If you need to store your luggage after checking out, it is left in an unlocked room near the entrance to the main rooms - not very secure.

The hotel was in a convenient location. The room was clean and comfortable with good furniture.

Stayed in January 2024

Nothing.

Ideal location, friendly staff, comfortable and clean rooms 👌 couldn't ask for better.

Stayed in February 2024

Nothing really

Well located, nice room, for the Netherlands it was spacious enough. In the city but very quiet.

Stayed in January 2024

-draughty windows, which might be difficult/a bit annoying for people who search for a warm, quiet room (noises from the street) -no wardrobe nor even small chest of drawers to unpack the luggage (might be problematic if you stay there for more days)

-amazing location - close to stations, shops, restaurants, trams -very nice and helpful staff -cozy place -comfortable bed

Stayed in January 2024

When I arrived I was put in a room with street view, which was quite noisy. I asked to be changed, and was moved to another one that was just perfect. Missed not having kettle in the room a bit. But far from essential.

Very practical location - walking distance from Central Station and to the Indonesian neighbourhood. Bed super confortable. Every essential thing provided. People at reception very nice and helpful. Very good value for money.

Stayed in January 2024

nothing to be mentioned

Well located, clean room, comfortable bed

Stayed in December 2023

The passage way leading to the room was quite narrow. Beds were slipping away when we had to move.

The place was good. Felt the passage was a little tiny, and I am not sure if the physically challenged people can access it comfortably. But inside the room, everything looked elegant and clean. I am happy with the furniture, flooring and the vanity units. A special mention to Sophie. She was really kind and friendly with us. We just asked for suggestions to do in Den Hague. She invested a lot of time, did her research according to our taste and sent us an itinerary that we could do for the next day. She made our trip much easier, and she was always smiling and friendly. Thanks you

Stayed in December 2023