all of it

Stayed in March 2024

Heating system

All was good

Stayed in February 2024

One male receptionist was just plain and without any energy. Cleaning room servis was debatable- room has been cleaned every day but only in basic measures (sheets, refill, towels, bins, toilet paper, etc), but I've found a lock of hair on the bathroom floor ((which I've cleaned after a week of my stay (I gave the staff some time to redeem themselves)- I've stayed for 19 nights)) and dust on the very top shelf inside the wardrobe, and on top of it. In the bathroom was 2 washing containers (handwash, next to sink which was full; body wash, next to shower which was empty - why would you fit branded container next to shower and leave it empty?) Carpet supposed to be hoovered everyday but it wasn't very meticulous. Super small TV, that you couldn't enjoy from your bed. Chairs in my room (208) was scuffed, worn and looked scruffy and unappealing.

Female staf on the reception was very friendly and helpful. One of the experienced receptionist (Suzanne) was super understanding and super nice when I've raised a complaint in regards to lack of shower gel and dirty floor (lock of hair) in by bathroom - she gave me a mini shower gel for free and apologised for the inconvenience. Staf in the restaurant was pleasant and nice. Wellness facilities was very enjoyable and relaxing (full naked). Food in the restaurant was decent (I've dinned there almost every night) apart from one time - ordered Cesar salad and the chicken was bone dry and overcooked. Gym equipment was sufficient for full body workout.

Stayed in December 2023

bar prices

Breakfast

Stayed in November 2023

Unfortunately I found hairs in one of the beds. And also the didn't check the shower properly bcs there also where substantial hairs on the shower floor unfortunately .

The wellness cozy place to relax And also nice and clean . Also close proximity of the venue I wanted to go that night

Stayed in December 2023

- no sockets near the bed - tv too far from bed - breakfast was substandard. Abubdant but quality of buffet food could be better

Easy check in. Breakfast included

Stayed in November 2023

The swimming pool is only for guests using the sauna

Close to the highway and easy to find, plenty of parking space Good breakfast with quite some options and friendly personnel. Good room with nice shower and good bed

Stayed in October 2023

Room smelled like old people’s home

Lovely surroundings and staff is very nice

Stayed in October 2023

Single bed joined together, if you sleep in the middle of the bed you fall in the hole between them

Great structure and well decorated

Stayed in September 2023

Toothpaste/Toothbrush not provided and no option to buy at the hotel, so make sure you pack it. Would be nicer if the TV was a little bigger, it was < 30 inches in my room. Gym should have a sanitizer liquid available to clean the equipment after use.

Location, friendly staff, good continental breakfast, clean.

Stayed in September 2023

No air-conditioning in room Small table ventilator for two person wasn't helpful at Window open and u can hear all the noise

Clean hotel Friendly workers

Stayed in September 2023

I expect a bit more luxury for a Junior suite.

The staff was really nice and friendly. The room size was ok. Location is good, really near the city center.

Stayed in September 2023

No aircon

Value for money & helpful staff

Stayed in September 2023

It is time to make some renovations. Like the bathroom door, the cracked door frame, the tables. Invest in some bigger TVs, the one we had was really small. The room was on the first floor and if you open the windows smoke comes in from the people smoking there. Make them go somewhere else. Actually, I did ask for a room at the highest possible floor. I am quite sure there were some available but I was not in the mood to debate. I was hoping for one bed big enough for two, we had two beds next to each other.

The room was big enough and so were the beds. The curtains did block the light well. Breakfast was good. I have stayed in many, many hotels over the years, I can tell you that I have seen this breakfast choice in almost all of them. Nobody eats beans for breakfast... no idea why they keep offering it. The bacon was quite good, so were the fruits breads and pastries. The wellness are was big and quite nice. Free parking next to the door.

Stayed in August 2023

Lack of Vegan menu

the room size

Stayed in May 2023

The meal in the restaurant deserved a 6. Not up to standard.

Very nice recently build hotel. The only minus is the irritating request to pay 3 euro at the reception at checking in. When asked what it is for the answer is handling charge, When asked again the answer is tourist tax. It is an obvious way to get en extra 3 euro of every guest at Fletcher. They have been doing that for a while. Not a got idea.

Stayed in May 2023

A bid to expensive, on other occasions it was much cheaper

Good bed, large room

Stayed in May 2023

At the reception on arrival, they did not describe the services available in the hotel. We had to ask about everything to get an answer. At our arrival, they first offered us a room that was dirty and has not yet been cleaned. We protested, and we were offered a new room, but whose carpet was stained (just like the first one, by the way...) The room service was not very good : they forgot to put a spare towel on the 2 that were to be changed. They also forgot to put 2 tea bags on the 2nd day of our stay. Wi-Fi didn't work at all :-((

Good sauna. Good coffee ☕️ Quiet place. Good safety parking.

Stayed in May 2023

Restaurant was okay but menu quite restricted when staying for a week. Bathroom was not cleaned enough bearing in mind we were not just there overnight.

Location okay suitable for us visiting friends in the area.

Stayed in April 2023

it’s modern

nice location

Stayed in May 2023

The “hot” water in the tub/shower was only lukewarm, even when using the button to exceed 37 degrees. In the wash basin it was quite hot, so the problem seems to be in the faucet.

Nice hotel with good rooms. Very friendly staff. Parking without charge at the hotel.

Stayed in March 2023

the room was too cold ,no heat at all

the open space.

Stayed in February 2023

No air con. very hot room

Stayed in August 2022

Shower

Breakfast

Stayed in August 2022