Burgemeester van Heusdenweg 37, 8881 ED West-Terschelling, Netherlands
#10 of 16 hotels in West-Terschelling
Guests' ChoiceBased on 95 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
9.1
Facilities
8.5
Staff
9.0
Value for money
7.5
Free WiFi
8.4
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End of dialog contentReviewed: 24 May 2024
Dylan
NetherlandsSome bedrooms have no window. Could use some maintenance here and there (some broken/damaged furniture in the room, rusty radiator) but this is an aging thing, still overall it was a well cleaned room. While the breakfast was good, it was presented a bit messy; such as rotten fruit still laying around.
Great location, friendly staff. Good breakfast. Rooms are cleaned well. Would visit again.
Stayed in May 2024
Reviewed: 26 April 2024
Annemieke
SwitzerlandNothing
Very nice spacious room and big bathroom with a bath and a separate shower. Great view at the sea. Beds were good and big.
Stayed in April 2024
Reviewed: 11 January 2024
Robert
NetherlandsView was great. Room was very comfortable. Great shower.
Stayed in January 2024
Reviewed: 18 October 2023
Sara
ItalyThe rooms are a bit old but overall everything functioning.
the position was perfect and the fact that you could rent the electric bikes with them.
Stayed in October 2023
Reviewed: 16 October 2023
Meerim
NetherlandsThe beds and pillows were not comfortable, the upper matrace was sliding from the bed frame. and the blankets were too thin and light. for the rest, it was a nice and comfortable.
The breakfast was good.
Stayed in October 2023
Reviewed: 20 August 2023
Ellen
NetherlandsThe glass shower walls were a bit dirty. Other than that perfect!
Nice place. Kind staff. Good breakfast!
Stayed in August 2023
Reviewed: 6 August 2023
Van
NetherlandsPillows too soft
Clean room, beautiful view of the harbor, location perfect, breakfast nice
Stayed in August 2023
Reviewed: 6 August 2023
Hans
CanadaLoved the view from the breakfast room. Breakfast was varied. Room was smallish but comfortable.
Stayed in August 2023
Reviewed: 31 July 2023
Michiel
Netherlandsroom did not have airconditioning
Great location, good breakfast, however refilling of the buffet took time.
Stayed in July 2023
Reviewed: 22 June 2023
Gözde
NetherlandsThe heater is making a lot of noise. The standing lamp didn't work. The massage center was a total disappointment, it was barely a massage but more like just random light touches on the skin and felt like a total rip off for that price. I gave this feedback to receptionist directly after the massage (because she asked) and she ignored what I said and didn't even respond. The sauna room is not bad but also not super nice. The water bottle was empty, there were a lot of used glasses around. It didn't feel clean. I also didn't like the fact that they charge the bikes for a whole day price even if you rent them only for a couple of hours.
Breakfast was really nice. Bed was comfortable and the room was wide and nice.
Stayed in April 2023
Reviewed: 11 June 2023
Tamaryn
SpainCold bathroom, bright lighting Cheap, pokey balcony and view over rubbish dump in-between me and the sea view! Expensive for overall experience. I arrived late and they couldn't give me a mug of hot water for tea!
Really kind and accommodating staff. Great beds and black out curtains Complimentary toiletries and tea in room. Sea view
Stayed in May 2023
Reviewed: 9 June 2023
Clarisse
Netherlandsfresh orange juice not available for breakfast. that would be the only thing to point out .
room very spacious with all the facilities. the staff was very kind. we had a very pleasant stay.
Stayed in June 2023
Reviewed: 1 May 2023
Magdalena
Netherlands- it was supposed to be a "panoramic view of the sea" room. It's not exactly panoramic, there is 1 main window leading to a balcony (its a panoramic view from the balcony ;)) and 1 smaller window in the side wall but the sea is not visible from there, only other balconies and the dunes a bit - there are no drinking water glasses in the room, and maybe some small water bottles would be a nice touch - the mattresses were too hard for my taste and one of them kept sliding off the bed a bit - the shower cabin glass could use some more attention/anticalc as there's too much visible when the bathroom light is on - the breakfast was a bit too chaotically organised. The room was full and noisy, staff had to act very fast to clean things up for the next customers heading for breakfast so they did what they could, respect. But there was for example no one to swipe the floors somewhere in the meantime so we were sitting with our feet in crumbs, and what's surprising no one even checked which room we are from and if we are really guests ;) Cups and glasses next to coffee machines are too small. The blue ones are like 2 millimetres away from cappuccino spilling out of it, and latte did not even fit into the glasses so I had to stop the machine to avoid mess. Sugar for the coffee is served in white coffee cups that are standing next to coffee machines, it does not look very classy. Sugar should be available on tables or in 1 portion to take. There was a line to the coffee machine and at some point both of them had to be restarted or cleaned because there were so many guests using them. Breakfast options were okay but the scrambled eggs tasted like they were on the heated plate for too long; and they were not even really warm. We would also expect something a bit more fancy, with a bit more personal touch for the price. No haring as option... Why?
Location is perfect and the view from the window was very nice. Reception staff was friendly. We only spent 1 night so we didn't get to meet the rest of the staff that well. We loved the stay because its so close to the village/small town nearby and also to the sea and dunes. And we mostly were out of the room to do sightseeing. Location made it very easy for us. Also its only about 15 minutes walk from the ferry that brought us here.
Stayed in April 2023
Reviewed: 1 September 2022
Adi
SwitzerlandThe room was okay, could be decorated a bit nicer. the beds were very good and the staff - at the reception and also in the bar where we had a drink and a byte really friendly, Couln't have been better - authentic and kiind! top - compliment.
Stayed in August 2022
Reviewed: 28 August 2022
Wolter
JapanOnly 1 hour additional for late check out request, without any question why i requested late check out
Service of frontdesk - and restaurant staff Cleanliness of main facilities
Stayed in August 2022
Reviewed: 16 August 2022
Philip
NetherlandsView
Stayed in July 2022
Reviewed: 12 August 2022
Patrick
NetherlandsPlease change that carpet on the stairs. It is worn out.
The view from our rooms and restaurant
Stayed in August 2022
Reviewed: 9 August 2022
Elroy
Netherlandsno airconditioning in the room.
staff was very friendly and the was modern and clean.
Stayed in August 2022
Reviewed: 19 June 2022
Seyed
NetherlandsExellent location/view You can rent a bike on-site no need to stay in the queue on the harbor. Excellent breakfast
Stayed in June 2022
Reviewed: 18 June 2022
Jan
BelgiumSplendid view on harbour and Brandaris. Comfortable room and quality breakfast
Stayed in June 2022
Reviewed: 7 June 2022
Mahya
NetherlandsThere is no snack or drink in the mini fridge in case you want snack. The bed was with 2 mattress instead of one, which i didn't like
Staff were very friendly and polite. Location is perfect. Nice view to the sea.
Stayed in June 2022
Reviewed: 22 May 2022
Pasquali
NetherlandsThe moquette on the hallway and on the stairs needs is worn and needs to be replaced. This is of course a very minor issue and didn't affect our high level of satisfaction
We enjoyed the possibility to book the sauna just for the two of us, at a very reasonable rate
Stayed in April 2022
Reviewed: 30 April 2022
Mohammad-ali
NetherlandsTwo times during my stay I needed to ask questions and I had to wait a few minutes in line to get attention of someone at the reception. They are rather under-staffed. Carpet is rather old and dirty.
Excellent location, easy to reach (Walk from harbor or take a bus, bus stop right in front of the hotel) Excellent breakfast
Stayed in February 2022
Reviewed: 28 April 2022
Suzanne
Netherlands1 bedroom was a little cold at night. Can't think of any other issues - were only there for such a short amount of time.
Everything was fine. Was only a short trip for work purposes so did not spend much time in the room. Breakfast was also fine - even had gluten free when requested,
Stayed in April 2022
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