Stationsplein 1, 6811 KG Arnhem, Netherlands
#9 of 18 hotels in Arnhem
Guests' ChoiceBased on 596 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.3
Facilities
8.6
Staff
9.1
Value for money
7.8
Free WiFi
8.7
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End of dialog contentReviewed: 17 April 2023
Kenneth
AustraliaNoisy neighbour slamming doors (they are not soft closing doors)
The location is right at the front of Train and Bus station
Stayed in April 2023
Reviewed: 10 April 2023
Jakeita
United StatesGreat hotel! The sauna rooms are awesome and I appreciate that they didn’t charge an extra pet fee for our dog.
Stayed in April 2023
Reviewed: 2 April 2023
Lynne
United KingdomNothing
The decoration, comfort and staff. Great location, Really good that we managed to get onsite parking too
Stayed in February 2023
Reviewed: 25 March 2023
Amy
NetherlandsThere is no parking for the hotel therefore we had to pay for public parking during our stay.
Staff were friendly. Hotel is nicely decorated. Room was clean and comfortable, bath was lovely! Mini fridge in the room which is always a nice addition. The Locals restaurant was delicious and they were really accommodating for my lactose intolerance! Location is great, close to everything.
Stayed in March 2023
Reviewed: 22 March 2023
Terence
United KingdomRoom would be a little cramped for two but I ended up travelling alone so no problem.
Location perfect for train station and for gigs at Luxor Live. Plenty of bars and restaurants in easy walking distance.
Stayed in March 2023
Reviewed: 20 March 2023
Bradley
NetherlandsOver priced for what it is. I have more pictures but can not post all. I will place on Google. The room was dusty, mould on bathroom ceiling. Wallpaper peeling off, coffee machine leaks, no bathroom ventilation, shower screen leak. Basically just very out dated and tatty. However the restaurant, lobby and main toilets are very very nice. Breakfast was good but no need to have everything in little jars. Very unhelpful and time wasting. €45 a dog and €45 for a baby crib. We did not get the crib and slept all in one bed. Rediculous prices. Just like room service which is €10 a time.
Food at the hotel is great Kimchi burger is delicious. Breakfast was also good.. Staff very friendly and helpful.
Stayed in March 2023
Reviewed: 28 February 2023
William
NetherlandsThe dust inside the bathroom's glasses. The fact that they didn't turn on the spa in the morning
The spa
Stayed in January 2023
Reviewed: 27 February 2023
Paul
Netherlandsnothing!
the people were really friendly and helped us out with a problem we had with the room, even tho they gave us a upgraded room we preferd the cheaper one because its bigger and had a bath
Stayed in February 2023
Reviewed: 26 February 2023
Froukje
NetherlandsThe beds were really bad
The lobby, the location, the staff
Stayed in February 2023
Reviewed: 18 February 2023
Zeynep
TurkeyIn the loft room, downstairs was freezing cold. In the upstair rhere were not enough lighting we had to use our phone light to see and find stuff.
Location was wonderfull.
Stayed in February 2023
Reviewed: 20 January 2023
Anca
NetherlandsThey turned off the heating during the night, so I woke up in a freezing room :| . I wished they would have announced me that they don’t offer heating services at night. Also, the room was quite small.
The hotel smelled wonderful. The bed was comfortable. The sauna was nice.
Stayed in December 2022
Reviewed: 10 January 2023
Genevie
PhilippinesWe had a wonderful experience at this Hotel Haarhuis, very comfortable, the staff at this property are all great extremely accommodating the service was exceptional as well 😊i highly recommend this hotel for anyone visiting downtown 👍
Stayed in January 2023
Reviewed: 30 December 2022
Gerard
Nepalheating was difficult to adjust in the loft room.
very friendly staff, good quality and nice room.
Stayed in December 2022
Reviewed: 23 December 2022
Paul
United KingdomRoom was quite small, but adequate. Its a pity that the restaurant was fully booked for dinner on each night, no tables kept for hotel guests.
Check in and check our were very prompt. Staff very helpful Room seemed to be newly refurbished with a comfortable bed. Although the room was at the front of the building, there was no traffic noise. Breakfast had a good selection of a variety of food and fresh orange juice and good coffee. Very good location for station, shops and restaurants.
Stayed in December 2022
Reviewed: 23 December 2022
Tim
NetherlandsRoom had a bit of dirt laying at the curtains and mini bar wasn't filled.
Quick check in, helpfull staff! Location amazing
Stayed in December 2022
Reviewed: 4 December 2022
Nikolas
United KingdomRoom was a bit on the small side
Newly renovated hotel in a central location. Amazing staff
Stayed in December 2022
Reviewed: 1 December 2022
Adrian
Germany.
.
Stayed in September 2022
Reviewed: 21 November 2022
Jm111
Switzerlandroom was very cold when I arrived
location, room, breakfast
Stayed in November 2022
Reviewed: 21 November 2022
Christian
GermanyThe shower head in our room was defect, and the bubble function in the jacuzzi bathtub was defect as well
Great location, very nice design and interior. Friendly staff, good breakfast
Stayed in November 2022
Reviewed: 1 November 2022
Ashraf
United Arab EmiratesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 31 October 2022
Rene
NetherlandsThe tablet in our room that has the hotel info on it did not work at all and the TV in the room also struggled a bit with remote signals, and needed to be restarted a few times before it worked properly.
The hotel is so well decorated and stylish, it feels so luxurious to be there. We were very surprised to find out that our room had its own private courtyard that could only be accessed from our room and we booked the cheapest of the room options. It was just a great hotel.
Stayed in October 2022
Reviewed: 25 October 2022
Miguel
PortugalThe fragrancies in the corridors is a bit too intense, in my opinion. The snack bar doesn't have many options for a snack or light meal.
Great location. Initially the room was not great but asked to move to a different room and the staff was very nice and moved me.
Stayed in October 2022
Reviewed: 20 October 2022
Mohamed
EgyptHouse keeping are always late to clean the room
location
Stayed in October 2022
Reviewed: 13 October 2022
Raydion
NetherlandsVery friendly staff.
Stayed in October 2022
Reviewed: 9 October 2022
Russell
United KingdomGym wasn't particularly well equipped room was quite small.
Great location, warm feel to it.
Stayed in October 2022
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