Valkenburgerstraat 14, Amsterdam City Centre, 1011 LZ Amsterdam, Netherlands
#157 of 463 hotels in Amsterdam
Guests' ChoiceBased on 1525 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
8.5
Facilities
8.3
Staff
9.0
Value for money
7.9
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 June 2024
Isabelle
United KingdomThe bathrooms could have shampoo and conditioner rather than shampoo and body wash.
The view from the room was lovely and the beds were very comfortable.
Stayed in May 2024
Reviewed: 2 June 2024
Leroy
United Stateslocation and staff
Stayed in May 2024
Reviewed: 1 June 2024
Eleni
CyprusThe location was perfect. The staff was very friendly and they gave us some good advice about restaurants close to the hotel. The room was comfortable and clean. The breakfast was nice.
Stayed in May 2024
Reviewed: 30 May 2024
Deborah
United KingdomTV and air con instructions in the room - we struggled with this. Also at breakfast there was always a big queue for the hot drinks machine.
Room and location was good. We enjoyed the breakfast too. Reception staff were excellent - very friendly, helpful and knowledgeable too.
Stayed in May 2024
Reviewed: 28 May 2024
Carol
CanadaEverything was fine for two-night stay after arriving from North America. For Amsterdam, the price is reasonable for the quality of the hotel.
The location is good and the facilities clean and well managed. I particularly liked the citrus water available in the lobby - very refreshing after a day of sightseeing. I also loved the view of the canal from our room.
Stayed in April 2024
Reviewed: 27 May 2024
Rheal
CanadaSee above
It was okay but have had better while travelling in Europe. Did not enjoy having to book a time as it seems they were always booked and we had to eat in the bar area.
Stayed in April 2024
Reviewed: 26 May 2024
Sylvia
United StatesVery good food and location
Stayed in April 2024
Reviewed: 24 May 2024
Pamela
United StatesNo wash clothes. When we asked the girl at desk had no idea what we wanted. Guess it is a local thing.
Employees at front desk very nice and helpgul
Stayed in May 2024
Reviewed: 21 May 2024
Tammy
United StatesEvery thing was great but I would have liked to have ginger ale at night to mix with my drink ( no caffeine to sleep)
Valeriia was amazing x 10. She should teach everyone about customer service. She helped .e with everything and went above and beyond.
Stayed in May 2024
Reviewed: 20 May 2024
Michael
United KingdomI need gluten free food. They provided some gluten free bread at breakfast, but it wasn't great and was a rather poor replacement for the wide range of wheat based food.
Location was good, out of the busy tourist area, but not far from it.
Stayed in May 2024
Reviewed: 19 May 2024
Alvira
United StatesIt's a little walk to city center, and there no body lotion in the rooms. No fridge in the room. No brush in the bathroom to clean it.
The staff is extremely nice. Overall the place is comfortable and nice breakfast and little bar. Rooms are nice size.
Stayed in May 2024
Reviewed: 19 May 2024
Anne
United KingdomLocation, cleanliness
Stayed in May 2024
Reviewed: 14 May 2024
Sharon
CanadaWe requested 2 twins and got a double☹️☹️ Dodo dispenser in bathroom was broken.
The coffee machine was broken….not good for a person who needs their caffeine!!!😂 We had a bagged breakfast to go that was good.
Stayed in May 2024
Reviewed: 13 May 2024
Jerome
United StatesAwkward design and layout. Cramped. Minimal public/lounge area. Night desk unfriendly.
Close to enough but yet out of the busiest areas
Stayed in May 2024
Reviewed: 6 May 2024
Blaženka
CroatiaYou have to pick up the time of breakfast
It's in the centre, excellent breakfast
Stayed in May 2024
Reviewed: 4 May 2024
Tyson
United StatesThe carpet had several stains in various places in the room and in the hallways. For the price, I would have expected a higher quality level of cleanliness.
The bed and bathroom were comfortable.
Stayed in May 2024
Reviewed: 2 May 2024
Sylvia
United StatesCould use drawers or more cubbies in the room
Very good breakfast
Stayed in April 2024
Reviewed: 26 April 2024
Robert
United StatesBasement room. Small lobby for a group stay. High prices for rooms.
Good location
Stayed in April 2024
Reviewed: 25 April 2024
Ian
United KingdomRoom a bit small for the price
Everything was good, excellent breakfast.
Stayed in April 2024
Reviewed: 24 April 2024
Mary
United StatesNot the most convenient location to public transportation
It was very clean
Stayed in March 2024
Reviewed: 23 April 2024
Elizabeth
United KingdomIt was further out from the train station and city Center than originally thought.
Good value for money. Clean and a fairish continental breakfast.
Stayed in April 2024
Reviewed: 23 April 2024
Connie
United Kingdomwe booked 4 rooms and one was below standard. Asked for twin beds and gave a double. Room was in poor condition.
The outside looks uninspiring but the inside was lovely. Breakfast good. Rooms good size. Shower good size and decent shower. beds comfortable. Close to train station. Desk staff lovely and helpful.
Stayed in April 2024
Reviewed: 20 April 2024
Patricia
United StatesHallways are very narrow lobby is very small. Breakfast area is also small.
Clean with a great view, plus we were able to store our luggage there.
Stayed in April 2024
Reviewed: 18 April 2024
Paul
CanadaSmall. Bed was uncomfortable. Pillows were worn out. Breakfast was awful.
Clean.
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content