Some of the equipment in the room was damaged but nothing too serious. The problem with the hotel is the prize, it’s as expensive as an equivalent offer in Paris which is puzzling. They charge 45 euros per night for the parking while the standard room is close to 400. Same with breakfast, eggs are not included, you have to pay extra when the starting price is already at 38 euros. Quality is there though.

It’s just a beautiful hotel, a great location, staff is amazing, genuinely professional and incomparable to my last stay 10 years ago. The rooms are just really well thought out with quality furnitures. Very comfortable bed

Stayed in April 2024

The staff was extremely helpful, welcoming and very friendly. The common area (reception, dining area and bar) in the former church are very welcoming and stunning. The rooms are simple, according to the fact that in former times, the building housed a monastery.

Stayed in March 2024

Food variety

It could be more diverse

Stayed in March 2024

An amazing hotel and the room was gorgeous! A view on the inside garden and stained glass windows. The converted monastery was amazing. Great location near the center of Maastricht, walking distance. Breakfast also very very good. An experience of a lifetime. Highly recommended.

Stayed in March 2024

Fantastic room is very special iconic building and excellent service

Stayed in January 2024

The atmosphere

Unique

Stayed in January 2024

Not a single thing. This place was sheer perfection. Don't change a thing.

We were greeted as if we were friends coming for a visit. The staff were all very friendly/professional and we were treated very well. The building is absolutely gorgeous from one end to the other. Beautiful architecture, mixed with modern art ..every inch was new and different and stunning. The room was wonderful, from the very comfortable bed right down to the warm cozy smelling hand soap. The restaurant food was off the charts delicious and unique, and sitting up above the "Alter" with the windows was the most unique and special dining experience. Absolutely love it, it made our 20th anniversary extra special and we couldnt have been happier with our stay there.

Stayed in December 2023

More choice

Breakfast porridge was grainy. I can’t eat cheese or eggs so not much choice

Stayed in December 2023

Even our dog got spoiled by these wonderful people

Stayed in January 2024

It was quite noisy in the room - staff in the hallway talking loudly, banging doors, room was ground level so the noise of scooters/cars close to the window, the blinds didn't block out the light well - pack ear plugs and an eye mask. Also, while the bed was very comfy, the metal legs on the bed were hard to see so my partner cut his toe on the bed leg (and I stubbed my toes twice). So beware the bed legs!

Beautiful hotel, lovely staff, delicious cocktails at the bar, welcome glass of champagne was a lovely touch. The valet parking was great not having to worry about finding parking etc.

Stayed in December 2023

Breakfast could be better with more variety.

Central location, historic building, art in lobby area, bar

Stayed in December 2023

Room temperature control kept the rooms uncomfortably warm (over 21 degrees at night )- open windows was the only option to bring the temperature to a more comfortable level to sleep

Beautifully restored and redesigned former gothic monastery, building and rooms provide a true 5 star wow factor

Stayed in December 2023

the price is high

Location is superb, breakfast also.

Stayed in November 2023

Everything about this place is absolutely perfect

Stayed in November 2023

Nothing

Great boutique hotel

Stayed in October 2023

The designer rooms were rather impractical! There was a TV near the floor at the end of the bed, a plastic leprechaun in the shower and a light switch in the middle of the bathroom mirror.

It is an impressive building in a great location. This converted church has the wow factor. The bar and restaurant facilities are good and the staff are friendly and efficient.

Stayed in September 2023

Great breakfast. Service is also really good. Well located and easy to reach

Stayed in October 2023

The room was very small, but it was not a problem as it was so well appointed. Everything we needed was there. The toiletries in the bathroom were excellent. The staff were extremely efficient, professional, and friendly. The breakfast buffet was delicious.

Stayed in October 2023

Rooms very small.

Location, building, service

Stayed in August 2023

The dust under my bed (room 107) No hangers in the bathroom for towels and nightgown Glass doors to hallway in the way. Not practical.

Leandra was professional, helpful and very friendly Front desk all friendly and professional. Bell Staff idem Breakfast lovely. Great service Catering lady Ceyline (or something like that )not willing to meet my wishes half way. She ordered 15 Risotto and 5 Fish for my group. It was supposed to be 15 fish and 5 Risotto Staff not wll-trained to meet customers needs.

Stayed in September 2023

It is an excellent place. If U like good design and a very special place's, it's definitely for you. The stuff is extraordinarily, especially for Holland ;)

Stayed in September 2023

Nothing

Amazing hotel set in the old monastery. Fantastic room, spotlessly clean and large comfy bed. Staff are brilliant and go above and beyond to make your stay fantastic.

Stayed in July 2023

Didnt enjoy the cooked breakfast. Bacon beyond crispy with a limited choice of powdered scrambled egg or boiled egg.

Breakfast rating 2 star, it could be better. Not much of a selection to choose from.

Stayed in July 2023

We are of an age where we have to get up several times during the night to relieve ourself….the room we had had a separate toilet however the bathroom and toilet were on opposite sides of the main sleeping area which meant that after you were finished in toilet you had to go past sleeping area and into bathroom to wash hands as there is no wash hand basin in the toilet…..something needs more thought! Other than this minor annoyance everything else was way beyond good/excellent!

This is a fantastic hotel….breakfast and dinner exceptional….the whole ambiance of the hotel is something you will not regret trying out!

Stayed in July 2023