N/A

Very good

Stayed in March 2024

Room was tiny

Great location, excellent staff, beautiful room.

Stayed in May 2024

Beautiful interior, great location. The rooms are super beautiful, we had a junior suite, and the breakfast was also super nice! Would definitely one back!

Stayed in May 2024

For the crazy price point of 430eur/night, a couple of things were hard to ignore: 1) Although we were promised "city view", the window in our room faced... A huge wall, 1m in front of the window. There was zero natural light. 2) In the span of 3 days, someone walked into our room (possibly cleaning staff, still inappropriate) while we were in there a total of 4 times. They only knocked once, the other times they just barged in. We let reception know after the first time, but it still happened 3 more times. 3) Possibly not the hotel's fault, but I found a total 3 huge spiders roaming around on the bed. Additionally, for the price point, it would have been nice for the cleaning staff to replace the coffee pods that were used and provide new ones - we only had coffee available in the room the first day.

Amazing location in the heart of Jordaan within walkable distance to everything. The hotel itself is absolutely gorgeous as well.

Stayed in May 2024

The staff aren’t very friendly, and they kind of frown when you say you’re not vegan, because it’s a vegan hotel. The room doesn’t have a bathrobe, slippers, or anything except for towels and soap

The room is spacious and clean and the location is convenient

Stayed in May 2024

Nothing.

Every thing , I stayed twice at this hotel both times were good.

Stayed in May 2024

1/ Rooms lack the basic amenities like toothpaste, lotion & cotton kit. 2/ Price difference between booking.com and at the hotel for a last minute extended 2-day stay was double for the first extra night and triple for the second. 3/lack of customer retention : on the above, I had to book again through booking.com and staff wasn’t able to keep the pricing the same for the last night (totaling a 4-night business trip stay) which made it really uncomfortable to have to search & change to another hotel because the price for the last night was 3x the rest of the nights (on any kind of room). I found it disappointed to have no help to stay one more night at close to 300€/night since it was a last minute change in my schedule. Big lack of customer service & business retention not coming from the staff as they were calling the people in charge to make such decisions.

Very amicable & customer service driven staff Beautiful bar & restaurant Rooms are well decorated

Stayed in May 2024

Everything was clean and comfortable. Great location.

Stayed in March 2024

Rooms are small, but not atypical for Amsterdam hotels in the older part of the city. However, there was no closet and little space to put away your clothes.

Wonderful staff. Excellent breakfast! Great location.

Stayed in April 2024

We loved the property. 5 star all the way from checking in to leaving, the staff was very attentive and professional. I highly recommend this hotel.

Stayed in April 2024

no door on the bathroom no chair in the room

staff kindness hotel location decor breakfast

Stayed in April 2024

The staff were a bit irritated and stressed

The rooms were nice and clean, it was quiet and comfy

Stayed in April 2024

Rooms were not user friendly. Literally no place to put luggage, tiny closet and no dresser or drawers. Two hooks in the bathroom - for our towels, toiletries and robes. We made a mistake and booked the wrong room for a bathtub, which we sorely needed. But the manager was so condescending in explaining our error (the photos are very deceiving) that we never felt comfortable there. There is a huge difference in attitude between those who booked the high end rooms and those who didn’t. Like first class and economy. We would’ve booked whichever room had a bathtub, and we thought we had.

Good location in the Jordaan - 15 mins from Central Station.

Stayed in April 2024

It was calm

Stayed in April 2024

N/A

Hotel Mercier is very nice. It is an exceptional hotel in a beautiful area.

Stayed in April 2024

Perfect location, close walks to most attractions or to the nearby trams. The staff were very friendly and efficient.

Stayed in April 2024

N/A

Loved the overall aesthetic of the hotel.

Stayed in March 2024

great hotel - great location , beautiful setting and modern look & modus operandi.

Stayed in March 2024

Location could not be beat. Decor was charming and beautiful. Breakfast was delicious and great options. Bar was cute and fun. Restaurant was the best meal we had the entire 5 days we were there. 10/10 would recommend this gem of a hotel.

Stayed in March 2024

I enjoyed my stay, amazing setup and good customer service.

Stayed in March 2024

There is no door to the room with the shower.

Location, style and staff were excellent!

Stayed in March 2024

Loved it all

Location, cleanliness, friendliness of the staff, and a great room.

Stayed in March 2024

This place is perfect, from our welcome at reception to checkout, they were all fantastic. Rooms are clean and comfortable and breakfast was amazing. I highly highly recommend this hotel.

Stayed in March 2024

Worst toilet paper ever!

The vibe, the shower..

Stayed in March 2024