Piet Heinkade 11, Zeeburg, 1019 BR Amsterdam, Netherlands
#169 of 464 hotels in Amsterdam
Guests' ChoiceBased on 2244 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
8.5
Facilities
8.5
Staff
8.6
Value for money
7.7
Free WiFi
8.3
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End of dialog contentReviewed: 16 February 2024
Jennifer
United KingdomNothing really - Maybe a few more vegetarian/vegan options on the menu and/or a note if the meals are gluten free or not would be an idea.
Great location, close to the train station, ferries and other public transport which is not notable noise wise. After a busy day, you can really switch of in the room on the comfy settee, with a nice coffee from the in room nespresso machine and enjoy the stunning views from the almost panoramic window, beautiful at day & night. Outstandingly clean throughout. Decent variety of breakfast, always fresh and a nice location, able to find the right table for any occasion - in a quite corner by the window for a relaxed start, or meeting a group of people on a bigger table - it is all there. I would alos love to point out the staff - always polite, forthcoming, nothing is too much of an ask. Different staff than on my previous stay - same excellence.
Stayed in February 2024
Reviewed: 15 February 2024
Sutatinee
BelgiumVery good locatipn
Stayed in February 2024
Reviewed: 14 February 2024
Jen
AustraliaMy suitcase handle was broken by the porter and I ahd to replace it to travel back to Australia.
Staff went out of their way to help us - especially when my daughter was sick and needed to see a Dr.
Stayed in January 2024
Reviewed: 12 February 2024
Lee
United KingdomLocation is a bit hard to access as a pedestrian.
Friendly check in service and staff
Stayed in December 2023
Reviewed: 2 February 2024
Andrea
ItalyThe beddings fabric was probably synthetic instead of cotton.
The view from the 19th floor are very nice. The hotel has a gym, which is pretty basic (mainly cardio machines, max dumbbell weight 10kg) but can work for a short stay. Buffet breakfast was very nice with a wide range of products and fresh eggs made on request.
Stayed in February 2024
Reviewed: 29 January 2024
Daniel
IrelandRoom service, Omar and the receptionist Simona
Stayed in January 2024
Reviewed: 28 January 2024
Jake
United KingdomLocation was great for my needs and easily accessible by Taxi and public transport. room was a good size and beautifully presented with an amazing view of the canal behind the main train station!
Stayed in November 2023
Reviewed: 24 January 2024
Chris
United KingdomN/A
N/A
Stayed in November 2023
Reviewed: 23 January 2024
Martina
United KingdomAmazing room with stunning view. Close to my office, tram and train station. Great staff especially Gioacchino was really friendly and helpful.
Stayed in January 2024
Reviewed: 21 January 2024
Simon
United KingdomThe heating controls were a little weird, I prefer when you can just set a temperature to your liking but this way it always seemed too cold
Nice large rooms, clean, friendly staff
Stayed in January 2024
Reviewed: 20 January 2024
Marthe
United KingdomI had food in the restaurant, I was impressed with the quality of the food because usually hotel food are not good which was not the case with this hotel. I booked to have massage and use the facility, the massage was good just what I needed. Thank you to the lovely lady.
Stayed in December 2023
Reviewed: 20 January 2024
James
United KingdomNot much really, the beds are hard so if you don’t like that it might be an issue.
Great location and lovely views on the water side. Nice sized rooms, which are clean and spacious.
Stayed in January 2024
Reviewed: 18 January 2024
Sandro
LuxembourgNot enough programms on the tv to watch
Room service & hotel
Stayed in January 2024
Reviewed: 17 January 2024
Lynnette
United StatesOur mini fridge didn't cool, we notified the front desk the first day and they sent someone to look at it and they said it would be replaced. It was never replaced despite asking for it to be serviced again. When we checked out they seemed annoyed that I brought it up. We would have liked to have cool drinks. We understand not everything always goes to plan so we improvised. Otherwise the stay was wonderful and we would come back.
Everything was wonderful with the exception of our mini fridge. Rooms were clean, the toiletries were amazing, location was great for walking to major attractions. Staff was wonderful, restaurant and BREAKFAST were perfect! The Breakfast is not to be missed. Beds are comfortable and if you are lucky enough to get the top floor the view of the city at night is beautiful.
Stayed in January 2024
Reviewed: 16 January 2024
Michaël
SpainStaff is very slow for check in.
Almost everything. Room was super comfy, the view was mind blowing. Loved it. Only thing I was a bit pissed was the staff for check in: 15 min to do my check in at the desk.
Stayed in December 2023
Reviewed: 16 January 2024
Аnto
EstoniaNo discount to the parking for hotel guests.
Stayed in January 2024
Reviewed: 13 January 2024
Agustina
SwedenThey didn't clean the room properly
Good location, good view, big room
Stayed in January 2024
Reviewed: 13 January 2024
Marco
United StatesWe had just arrived from an overnight flight and was hoping to check in early. We understand check in was at 3 but we checked back at the hotel multiple times and the rooms weren't still ready. It's not really the hotel's issue but it would have been nice to get into the room after a long flight.
The location to the central train station was great as you could walk to it from the hotel. The room was modern and we enjoyed the warm floors as it was cold. We had a great view of the New Years Eve fireworks. Mohammad was excelent once we finallly got our rooms to check in our large group.
Stayed in January 2024
Reviewed: 11 January 2024
Mary
United Arab EmiratesFar from City Centre but it was alright
The hotel view was excellent
Stayed in January 2024
Reviewed: 10 January 2024
Moore
AustraliaUncomfortable pillows, a bit of a trek for the CBD
Lovely hotel, great view.
Stayed in January 2024
Reviewed: 8 January 2024
Hassan
United KingdomShower area/ washroom is not as good as expected
the view from the property is awesome
Stayed in January 2024
Reviewed: 8 January 2024
Alnasseri
IraqAll were good, clean rooms, friendly staff, i liked the hotel, looking to visit again during summer.
Stayed in December 2023
Reviewed: 7 January 2024
Andrew
AustraliaI would have preferred a more central location for what we wanted to do.
Spacious rooms and good facilities.
Stayed in January 2024
Reviewed: 6 January 2024
Shirly
United Arab EmiratesNo extra bed provided , house keeping was slow & always provided amenities for 2 pax when we had bookings for 3 adults
Location staff & easy access to transport services
Stayed in December 2023
Reviewed: 5 January 2024
Kellie
IrelandRoom could have been cleaned better
Close to center Lovely view from room
Stayed in January 2024
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