Paleisstraat 5, The Hague City Centre, 2514 JA The Hague, Netherlands
#8 of 52 hotels in The Hague
Guests' ChoiceBased on 482 hotel reviews
8.8Cleanliness
9.4
Comfort
9.4
Location
9.6
Facilities
9.1
Staff
9.0
Value for money
8.5
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 May 2024
Gerald
AustraliaThe hotel entrance could provide a ramp from the street.
A great hotel with excellent facilities and in a wonderful location;.
Stayed in May 2024
Reviewed: 4 May 2024
Athari
KuwaitNothing
Perfect location , business hotel with great food options and lobby area.
Stayed in April 2024
Reviewed: 30 April 2024
Anna
PolandSeriously I can say nothing bad.
Fantastic place, great area and so close to city centre but also so quiet. Price was really really good and our room amazing with the view and shower and bathtub in the bathroom. Bed with mattress which you can set up level of hardness. I strongly recommend this hotel :)))
Stayed in April 2024
Reviewed: 28 April 2024
Anand
IndiaVery clean central and courteous staff
Stayed in April 2024
Reviewed: 28 April 2024
Anne
United StatesGreat gym, nespresso in the room, nice balcony, great location
Stayed in April 2024
Reviewed: 26 April 2024
Jack
NetherlandsAccessible, modern, clean. 5/5
Stayed in April 2024
Reviewed: 25 April 2024
Suzanne
United KingdomNothing
Fantastic hotel, great value for money. Such a lovely decorated and spacious room, with places to sit and relax. Great location.
Stayed in April 2024
Reviewed: 24 April 2024
Arja
FinlandLocation
Stayed in April 2024
Reviewed: 23 April 2024
Zoë
United KingdomHeating system, instructions might have helped, towels bigger and fluffier!
Black out blinds best ever had, really comfortable big bed, friendly welcoming staff, very quiet could not hear anyone or anything, good coffee in room, fridge with water, beautiful bathroom with big sink, great storage and dressing gown, beautiful welcoming smell upon arrival
Stayed in April 2024
Reviewed: 22 April 2024
Eric
Canadathe breakfast buffet was dreary - needed more fruit, properly cooked bacon and better eggs.
excellent quiet location, large clean rooms and bathrooms.
Stayed in April 2024
Reviewed: 16 April 2024
Isac
Saudi ArabiaNothing. Everything was nearly perfect.
Beautifully located in old part of Den Haag. Impeccably clean and nicely styled. Comfortable beds and pillows. Great bathroom tiles and overall design. I loved having the balcony too. Overall, wonderful stay. All of their side
Stayed in April 2024
Reviewed: 14 April 2024
Oleg
DenmarkThe hotel offers a car parking, albeit is rather pricey...
Hotel is very centrally located, still the place was quiet. Very nice room. Clean. Comfortable. The breakfast was amazing with plenty of choice and very good quality. We stayed for 3 nights and would come back again.
Stayed in April 2024
Reviewed: 9 April 2024
Sophia
CyprusI liked everything!
The room was so warm and beautiful. I liked very much the big window and I loved the coffee station. Very helpful! The decoration of the room was perfect and the tiles in the bathroom superb! Breakfast was beyond every expectation!
Stayed in April 2024
Reviewed: 5 April 2024
Uta
GermanyThe breakfast had little variation and few vegan options.
The hotel is relatively new. I have never slept so well in a hotel room! The beds are super comfortable and the rooms quiet.
Stayed in April 2024
Reviewed: 5 April 2024
Lolade
United KingdomBooking.com
The facility was clean.
Stayed in April 2024
Reviewed: 1 April 2024
Jelena
GermanyThe room was a bit too dark, but spacious and clean.
Comfortable beds, renovated and spacious bathroom, friendly stuff, tasty breakfast. Great location! Parking in the hotel should be booked in advance.
Stayed in April 2024
Reviewed: 30 March 2024
Daniel
ItalyHigh class hotel With very comfortable, big and clean rooms. Friendly staff, easy check in and out. Hotel is situated in den Haag city center, everything can be reached by foot.
Stayed in March 2024
Reviewed: 26 March 2024
Roxana
RomaniaWow, amazing room at an excellent location! I can't stress enough how big and comfortable the rooms are. Staff was very helpful providing tips on how to enjoy the city like a local and make the best of it!
Stayed in March 2024
Reviewed: 23 March 2024
Emma
United KingdomGorgeous hotel, clean and modern with beautiful rooms
Stayed in February 2024
Reviewed: 15 March 2024
Peter
HungaryHeating is week.
Excellent , spacious room.
Stayed in March 2024
Reviewed: 14 March 2024
Caroline
GermanyThe location is perfect, central but quiet. The interior of the bedrooms and bathrooms is beautiful. Staff are very welcoming and helpful. We had a lovely surprise on arrival when the ladies in our group were greeted with a red rose to celebrate Intl Womens' day. Breakfast was excellent, great choice of food, very fresh and beautifully presented.
Stayed in March 2024
Reviewed: 14 March 2024
Evi
CyprusEverything was great! Too bad we couldn’t stay longer and enjoy all that the hotel has to offer! We can’t wait to be back :)
Stayed in March 2024
Reviewed: 12 March 2024
Tatiana
FranceStaff, breakfast, location - all great!
Stayed in February 2024
Reviewed: 10 March 2024
Marc
United KingdomAiry and spacey hotel with well-designed and comfortable rooms. Bathrooms are even fitted with weighing scale! Shoe polish machine on every floor. Roomy reading/relaxing lounge. Fantastic location.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content