The entrance to the hotel is not easy to access and behind gates. Good from a safety perspective but challenging at night. You need to get through the gate and then wait to be buzzed into the foyer of the hotel. It feels like too many barriers to enter the hotel especially after a night out in Amsterdam

The room was spacious and overlooking the water. This hotel is close enough to Amsterdam central without having to navigate too many tourists.a metro stop is close by and the hotel has a shuttle to the ferry. A nice touch were the Easter eggs we received.

Stayed in March 2024

Nothing really :)

Very quiet, massive comfy bed, big bathroom, lots of natural light, very helpful and friendly staff, shuttle to go between the hotel and the city centre for free all day long.

Stayed in May 2024

Room was comfort,,staff were friendly

Stayed in April 2024

The hotel was great but lacked local character.

A large family room with an enormous double bed and a comfortable single for our daughter. The breakfast buffet was excellent with a wide choice and lots of fresh food. Staff were helpful and friendly. The location is a little way from the city centre but we really enjoyed the swift frequent ferry rides and the peaceful walk. The free shuttle bus was also welcome when we travelled with heavy suitcases, and driver Ali was a great source of local information.

Stayed in April 2024

A bit far from the city centre, although for us it was not a great problem. The weather was good and we used to walk to the ferry to reach the centre. The ferry is free of charge.

Very clean and new, staff very nice, a good price.

Stayed in April 2024

Staffs are exceptional. Shuttle from/to the central station was really helpful.

Stayed in March 2024

Showing wear & tear in the corridors. We prefer a walk in shower rather than shower over the bath. The room was so spacious but could look and feel luxurious with some wee touches like paintings and sumptuous seating and footstools in the separate sitting area. The fridge had a lonely bottle of water and the in-room coffee wasn’t good. Maybe an espresso or similar which is what we had in the other hotels. We stayed in 6 hotels (mainly 4 star but also a 3 star and a 5) over our hols in Netherlands and Germany and this one had the poorest breakfast and was the most expensive hotel. Breakfast was ok but the ingredients weren’t great quality (boiled eggs tasteless, cereals not great). The chef made customised omelettes though.

We had a room on the corner overlooking the canal. It was spacious, with great air-conditioning and it was especially lovely as those booking us in had seen my request for a similar room to the one we’d had last time (pre Covid) and had booked us the same room type but overlooking the canal which was lovely and so quiet (room 291). Great reception staff. Liked the shuttle bus which drops you now at the back of central station (used to be across the road in front of their partner NHhotel which seemed quicker to get to & handier to be honest). Good car parking & reasonably priced.

Stayed in August 2023

For some reason, our cards kept getting de-activated despite not storing them near tablets, phones, or other credit cards. It was quite annoying by the third time and we had to wait outside the gate for another hotel guest to let us in the lot on the second night. It happened to all 3 people in the room more than once.

Great staff and location. We were able to get the room with 3 beds that we requested, which was great.

Stayed in June 2023

Staff was great l& we loved the shuttle service.

Stayed in May 2023

Exterior and common areas a bit outdated.

Good value for the money. Large, comfortable room with nice view. Secured parking at decent price. Free shuttle connecting with Centraal Station.

Stayed in February 2023

The location was perfect for our needs, easy to reach from Amsterdam centre, in an area that seemed local and interesting. A perfect spot for a functional but very comfortable stay!

Stayed in March 2023

Hotel was great. Having shuttle was so helpful given the weather was so cold to walk. It is 15 min walk to get to a ferry for 2 min to central station which is hub of the town. Early morning flights cost a lot for transportation

Stayed in March 2023

The hotel is far from the city centre but they run a transfer from the Train station to the hotel every 20 minutes.

Stayed in February 2023

very clean the pub restaurant and cafe bus

the staff the shuttle bus the cleanest the room had all u needed iron and board tea and coffee making facilities safe fridge full toiletries tv with English Channels

Stayed in February 2023

breakfast selection

the shuttle bus was very convenient

Stayed in February 2023

I think breakfast was a little overpriced for what was on offer

The reception staff were lovely, very friendly and very helpful couldnt fault them

Stayed in February 2023

- Although most of the staff was really friendly, they might not be always very helpful. I was sleeping sick, I kindly asked for 1 Paracetamol pill over the phone. First, they said they had. However, after a few minutes, they called that they couldn’t give me anything, I needed to visit the store outside the hotel. So, make sure that you have all medicine you might need, staff won’t find anything for you. - I was there for the new year, unfortunately they didn’t have anything to offer. No new year programs, no activities. Only in Museum Square, there were light shows, and it was extremely difficult to go back to the hotel for the Museum Square. No public transport was working, even shuttle option was not offered in the new year. Taxi was €100 at that time. We had to walk for 35 min to the ferry, 2 min by ferry, again 15 min walk to the hotel. Overall, almost 1 hour walking at night. Again, it was the new year, that’s why. - There were no flip-flops in the room. - There is never anyone in the reception. You always have to ask them to come. That was something really annoying. Some staff members were really kind, so you would not mind waiting for them. But others could be very annoying.

- Shuttle to Central Station. Although the location was fairly good, it was just 10 min. walk from the Noordpark metro station which comes directly after the Central Station, you still have chance to use the shuttle to the centre till almost the midnight. Basically, you are 1 station away from the city centre. Also, there is a 2 min. ferry to the city centre, you can walk to the ferry within 15 min or again take the hotel’s shuttle there. - Facilities are exceptional. There is even a computer room for just customers. - There is a cool restaurant for chilling in the hotel. Prices are reasonable. - Breakfast was wonderful. It was €18.90 per person and you have a lot of options. It should be tried. - The language was not a barrier, hence everyone could speak English up to some extent.

Stayed in January 2023

Bar

it’s situation, shuttle bus

Stayed in September 2022

a bit expensive

accueil

Stayed in September 2022

Selection at breakfast was not huge.

Large rooms, comfy beds and nice bathroom. Gym was decently equipped. Shuttle service into Amsterdam City was nice to have but the ferry stop is only a ten minute walk away so we took this option instead (ferry is free of charge)

Stayed in August 2022

the standard double room is quite small and there is not much room in the cabinets

we liked the parking possibility and the minibus shuttle to the main station!!!

Stayed in July 2022

I would say the bathroom was a lower point but is not bad at all. Perhaps a little dark and it could use more ventilation. The hallways could also be freshened up... but again, nothing that would make your experience less pleasant.

Excellent hotel, attentive staff, great service. We had a great time at this hotel but most important, all of our needs and "demands" were met, from early check-in to helping us print a couple of documents or assisting us in booking an appointment. Can't thank you enough! Despite being located at Noord, this hotel offers free van service to Central Station which is very convenient. The area is mostly residential, but there are a few good restaurants around as well as stores and a big supermarket. A 15 minutes walk will get you to the ferry that will take you to the center of the city.

Stayed in July 2022

The shuttle was not always available as advertised

Stayed in June 2022

Good location, a short walk and ferry from the centre

Stayed in April 2022