Mix up about length of stay Tea bags not replenished

Very friendly welcome Excellent gltuen-free substitute Good parking

Stayed in May 2024

Perfect location on a main road with the bus 50 & 361 going past, including direct connections to Schiphol Airport and also easy connection to train stations & a cute town called Haarlem. I was sightseeing the tulips/windmills, and found it easy to navigate round. The hotel is attached to a pub restaurant & there aren't many other places to eat nearby so it's handy. The staff were helpful especially Tessa who went out of her way to kindly help when my charger didn't work, and the gentleman who's name I didn't catch, maybe Dan, told me about the nearest shop & how to reach there. Thank you for putting my mind at ease when I needed help. The room was comfortable but had a funny smell (just needed fresh air) and the safe battery could be replaced but these are small things. It was extremely quiet in the area which is perfect for undisturbed night sleep. There was also a garden area which can be used. It was raining during my visit but I imagine is lovely for dry days.

Stayed in May 2024

All was good, but maybe some instable wifi and thin walls so you hear noice from road. Also steep stairs to room if you are older and might have issues with that. We knew about those negatives so wasn’t a problem for us.

Nice breakfast and cosy restaurant/bar with good food. Friendly and helpful staff. Very nice room as well, with convenient bus stop just outside Hotel. So it was easy to take bus to Schiphol and close to Keukenhof.

Stayed in April 2024

The beds were not the most comfortable, a bit too soft for me. However, the staff was very helpful in bringing extra pillows as soon as we asked.

The staff were wonderful and the breakfast very nice, the dinner in the restaurant was excellent both nights.

Stayed in March 2024

Check-in in the Bar

Breakfast

Stayed in April 2024

Excellent friendly bar and restaurant packed with locals in the evening

Stayed in April 2024

Staff were extremely friendly and welcome drinks offered on arrival. Loved that the restaurant and bar were located right next to hotel, for excellent drinks and food. Room/bathroom excellent, modern, comfy and clean. Bus stop directly outside of hotel. A very beautiful walk to Kuekenhof, which was the reason for our stay here. Maybe a bit lengthy for some, but the bus stop directly outside hotel can get you closer, with only a short walk. Lisse village centre about 25minutes walk, but again bus will get you there too...

Stayed in April 2024

The only thing I would recommend is upgrading your mattrasses in the room.

It's was perfect location, bus stop right outside the hotel, we had easy access to all stations with the bus stop. Team is very helpful and friendly. Would recommend staying here if you want to visit the flower fields and Keukenhof.

Stayed in April 2024

Bathroom had no heating so was cold, particularly underfoot.

Staff were very friendly, welcome drink on arrival. Very convenient for Keukenhof gardens. Restaurant food was amazing

Stayed in March 2024

Friendly staff, lovely food.

Stayed in March 2024

A little confusing to find where to check in (with bar staff inside the restaurant) and where to enter the room (rooms are located in a separate building from the restaurant; the room we were assigned had 2 entrances). The 10 am check-out was earlier than most.

Free upgrade upon check-in, good communication before arrival, clean and comfortable

Stayed in October 2023

Heater switched off when I took possession of the room: the room was rather cold, due to the rainy weather. Room below the roof: when it rains hard, you hear it: difficult to sleep. The Wifi does not always work optimally (sometimes very slow): this should be improved.

Breakfasts. Rather quiet, in spite of being located by a rather busy road, in the morning. Cosy room, cosy restaurant. Bus stop beside the hotel (line 50): very very practical to go to Leiden or to Haarlem, or to catch the train at Sassenheim for reaching Den Haag or Amsterdam. The staff members were nice. The room was clean. Restaurant/bar just below: very practical when it is raining and you don't want to go outside for dinner or for a drink.

Stayed in November 2023

There are very (!) steep outside steel stairs for the rooms in the first floor, must be very careful when going down. In summer lack of climatization device could be issue, there is just a ventilator in the room.

Very friendly and helpfull staff. Good location for visiting nearby park, also public transport (local bus) is just in front of the restaurant. Excellent breakfast!. Also dinner in the hotel restaurant was good.

Stayed in September 2023

Safe storage for our bikes and free of charge, all the staff and Eric were very nice. Food good.

Stayed in September 2023

The steps to the room were very steep, difficult with our cases but otherwise OK to manage.

Loved our room and the food in the restaurant. An perfect place to visit Keukenhof. Look forward to staying again one day.

Stayed in April 2023

Optimierte Fotos.

Stayed in July 2023

Had an issue with the shower drain the first night, but the hotel was great about fixing it

Stayed in May 2023

Nothing really

Quaint, bicycle rental

Stayed in April 2023

Nothing

The service was great. When I got there, I received a complementary drink. Later in the day, I asked the hotel if they could print something out for me later in the day. They said they could. I later said that I might have them print it out the next day which they also agreed to. As I was in the car ready to leave, the bartender came out to my car to let me know that if I needed a print out, to do it by a certain time. My car was in their parking lot but not close. I felt like a valued customer of the hotel because they went out of their way to accommodate me

Stayed in June 2023

slightly pricey (but understand it’s peak season), warm in the room so we opened the window but then the noise from the street was loud

friendly staff, nutritious breakfast, easy bike rentals, proximity to tulip fields

Stayed in May 2023

Enough tea and coffee in bedroom for 24 hours, but not replenished

Stayed in May 2023

N/A

We had everything we needed from a hotel - clean, excellent parking, great location, top staff, quiet and good value for money. The food in the restaurant was excellent and we were looked after so well by all the super friendly and efficient staff.

Stayed in May 2023

Internet was poor in our room

Stayed in April 2023

Close to Keukenhof. Easy parking. Friendly staff that gave personal service. I would stay there again.

Stayed in April 2023