Keizersgracht 15, Amsterdam City Centre, 1015 CC Amsterdam, Netherlands
#33 of 462 hotels in Amsterdam
Guests' ChoiceBased on 779 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.6
Facilities
8.9
Staff
9.4
Value for money
8.3
Free WiFi
9.2
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End of dialog contentReviewed: 5 June 2024
Nick
SwitzerlandTV is very slow
Fantastic location right on the canal, with the Jordaan neighborhood and numerous restaurants just a short walk away
Stayed in May 2024
Reviewed: 4 June 2024
Nigel
CanadaRoom tablet was not preferred method of communicating with staff despite being present. Bathroom fan did not work. No door sign available to communicate room cleaning wishes.
Check in/out. Room comfort. Quiet neighborhood but within easy walking distance to downtown.
Stayed in June 2024
Reviewed: 31 May 2024
Daniela
United StatesThe shower curtain. Entirely too close to the shower head. We ended up fighting the curtain off for each shower taken.
Super comfortable beds. Great location. Clean rooms. Very friendly staff.
Stayed in May 2024
Reviewed: 26 May 2024
Daniel
United StatesRoom was very small. Bathroom was one of the smallest I've seen. Hard to maneuver in.
Very friendly staff. Very nice lounge area, great breakfast.
Stayed in May 2024
Reviewed: 26 May 2024
Robert
United KingdomSunday night post King’s Day stay before returning to UK. Great central stylish boutique hotel less than 10 minutes walk from Centraal Station. Very welcoming and charming staff. Comfortable funky rooms. Faced the back over a garden area so nice and peaceful given the central location. Definitely stay again and can recommend with no hesitation. Short walk to a few good restaurants too. Having stayed with friends over the weekend this proved to be a good find for our final restful night. Complimentary drink a nice touch. Didn’t eat breakfast as planned that for the lounge in Schiphol so cannot comment on food. Perfect hotel for a 2-3 night city stay.
Stayed in April 2024
Reviewed: 24 May 2024
Michelle
United StatesThe location was ideal, short walk to many different sites and excursions. The staff was extremely helpful and kind. The room was perfect, the pictures don't do it justice. Would absolutely recomment, 10/10!!
Stayed in April 2024
Reviewed: 24 May 2024
Cathy
United StatesThe room was a little tight (small), but we sort of expected that.
We loved the ambience, and the view of the canal with windows open was wonderful. It was a lovely historic building.
Stayed in May 2024
Reviewed: 23 May 2024
Ahmet
TurkeyLocation.
Stayed in May 2024
Reviewed: 22 May 2024
Elaine
United StatesI was unable to accomplish the online check in the night before so waited until am to do so. unfortunately I had to leave at 7AM and no one was at the desk. I tried calling the afterhours number but could not get through. I eventually was able to complete the online checkin.
The reception staff was very friendly and helpful. the bar was very atmospheric and the bar tender attentive. I loved the coffee maker in the room with small little cups and saucers, and the sheets and linens were very soft. the room is very small but the windows opened up to the street and canal which was very fun to watch. the room was very unique and intimate. the bathroom was updated and clean though very small...like cruise ship bathroom small.
Stayed in May 2024
Reviewed: 11 May 2024
Georgios
Greeceeverything was excellent
Stayed in May 2024
Reviewed: 9 May 2024
Laura
United StatesBreakfast was yummy. Very accommodating and great service. My room was great. Canal views! Wonderful blackout curtains. Quiet street and quiet room.
Stayed in May 2024
Reviewed: 8 May 2024
Bernd
United StatesUnfortunately when we arrived the air conditioning was not working and it was mid 70 degrees. The staff was very apologetic and gave us free drinks as well as a little toiletries gift. They put us 2 fans in the room and we were ok. The A/C was fixed in 2 days.
It was in a very good location in the center of the old town, lots of restaurants close by. The beds were very comfortable and the bathroom was big modern with 2 sinks. The room also had a Nespresso machine.
Stayed in May 2024
Reviewed: 6 May 2024
Pavlo
United StatesLocation, well designed room, the view was great
Stayed in May 2024
Reviewed: 25 April 2024
Daniel
United KingdomThe pillows were a funny shape.
Location and staff and cleanliness
Stayed in April 2024
Reviewed: 21 April 2024
Toby
United KingdomBreakfast is convenient but expensive, better to eat out
Superb hotel in beautiful quiet location but only a few minutes walk from the station and bustling centre.
Stayed in April 2024
Reviewed: 21 April 2024
Stephanie
NetherlandsThe management needs to train the reception staff, to be prepared to answer specific questions, such as producing an invoice.
Clean and soundproof. Behind is view to garden and quiet. Staff welcoming.
Stayed in April 2024
Reviewed: 19 April 2024
Santosh
IndiaNothing
Stayed as a group with 6 kids under the age of 12, since this was not a big star hotel was a bit concerned but they handled us in the best possible way. Special thanks to the staff who were all extremely friendly. Location is awesome, can view from the rooms have the perfect feel of Amsterdam and within walkable distance to almost all attractions. Clean neat rooms and housekeeping was great. Family room for 4 was really nice and the bath was pretty spacious…. The largest by far in have seen in Amsterdam. The quality of toiletries was top notch …. I am very particular and carry my own everywhere but very few places I feel the ones provided by the hotel are better n this was one such place.
Stayed in April 2024
Reviewed: 9 March 2024
Jeanne
United StatesBathroom is a bit tiny but it’s modern and clean.
Location is very central. You can walk to most places. The room with canal view is great. I love how there are chairs by the window where you can sit and people watch, it definitely adds to the vibe. Bed is comfy and room is clean.
Stayed in March 2024
Reviewed: 3 March 2024
Nancy
United KingdomNothing, met all my expectations.
Great boutique hotel. Location is ideal, short walk to everything. Room was a good size, the bed was very comfortable and the bathroom was clean. Great breakfast options and good staff. Would recommend.
Stayed in March 2024
Reviewed: 1 March 2024
Malcolm
United KingdomThe setting and location is brilliant, 5-10 mins from everything and everywhere, railway, tram, bars, coffee shops, restaurants, pancake houses, cake shops, red light area etc. Reception staff were very helpful, bar staff attentive and very warm with plenty of advice. The room was perfect for our needs, great canal view, clean and tidy. The cleaning staff were also attentive to all details and very thorough. Beds are comfortable and rooms are warm and secure, good lighting and plenty electrical outlets. Bathrooms are pods but contain everything you need, great shower! The hotel has lovely decor throughout, is generally quiet and you could easily keep yourself to yourself if you prefer. However we found everyone (staff and guests) to be very friendly and happy to share information and experiences whether for eating out, transport or places to visit. When we return to the 'Dam', this is where we want to stay. Thoroughly appreciated and enjoyed our stay.
Stayed in February 2024
Reviewed: 29 February 2024
Abd
Saudi ArabiaLocation is slightly far from the restaurants n shop mall.
The room is spacious n cozy. It is overlooking the garden n peaceful
Stayed in February 2024
Reviewed: 29 February 2024
Paul
United KingdomBreakfast needs a little work to make it better value for money
Great hotel in a good location. Excellent staff . Clean modern rooms overlooking the canal . Nice bar area . Buffet breakfast available.
Stayed in February 2024
Reviewed: 26 February 2024
Miki
United StatesNothing
The location is very nice, right along one of the canals. The staff was friendly and helpful, even taking our stored bags up to our room when it was ready before our return. The room was lovely and we really enjoyed having the canal view. We did not try the breakfast.
Stayed in February 2024
Reviewed: 25 February 2024
Neil
United KingdomNothing
Location cleanliness and value for money
Stayed in January 2024
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