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Reviews of Alex Maastricht 4 stars

Stationsstraat 17a, Wijck, 6221 BM Maastricht, Netherlands

#17 of 57 hotels in Maastricht

Guests' Choice

Review score

Based on 283 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.9

  • Location

    9.4

  • Facilities

    8.5

  • Staff

    9.4

  • Value for money

    8.2

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 7 April 2024

    9.0
    Superb
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Stayed in March 2024

  • Reviewed: 23 March 2024

    9.0
    USA solo traveler /studio
    • Leisure trip
    • Solo traveller
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom was on the small size. The bath towels were thin. They need to upgrade the quality of the towels to reflect the 4 stars

    Fabulous accommodation. Breakfast was superb.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    10
    Decent hotel with friendly staff
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room small, no chair to sit in the room

    Good location, staff are extremely kind

    Stayed in March 2024

  • Reviewed: 22 March 2024

    9.0
    Very nice hotel, friendly staff, nice breakfast, conveniently placed nearby the train station.
    • Business trip
    • Solo traveller
    • Studio
    • Stayed 2 nights

    Nothing in particular

    The room was cozy and nice, secluded

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    Very good hotel in one of the nicest parts of the city, with a great breakfast to start the day.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Compact room from which street noises are probably unavoidable.

    Great location, excellent breakfast.

    Stayed in March 2024

  • Reviewed: 22 February 2024

    9.0
    Perfect hotel for a solo traveller.
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely room with a very comfortable bed, excellent food in the restaurant. Great staff. Proximity to train station and walk into the city centre.

    Stayed in February 2024

  • Reviewed: 8 February 2024

    10
    Great little hotel with great restaurant/bar at great location!
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Cosy hotel with bar and restaurant very close to Maastricht central station with exceptionally friendly staff that go above and beyond to make you feel at home. Excellent value for money!

    Stayed in February 2024

  • Reviewed: 29 January 2024

    8.0
    Good location, pretty, clean and spacious rooms, overall very positive
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The mattress was a bit soft, though I realize this comes down to personal preference. We stayed on the top floor and the stairs might be overwhelming for people with lesser mobility.

    The room we stayed in was nice and spacious, the bathroom was very beautiful with a large bathtub and shower. The rooms is well themed with even the keycard for the room taken into consideration. Staff were friendly and the location is great and easy to find.

    Stayed in January 2024

  • Reviewed: 24 January 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Close to station and centre of town but quiet

    Stayed in January 2024

  • Reviewed: 19 January 2024

    9.0
    Great location and staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms could be more silent but overal it was fine

    Very Good location and comfy beds, the staff was nice

    Stayed in January 2024

  • Reviewed: 16 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There is no extra heating in the bathroom.

    Very friendly staff. The standard room was really small but the big bed was super comfortable.

    Stayed in January 2024

  • Reviewed: 15 January 2024

    10
    Marvellous weekend in beautiful hotel
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    There was nothing that I did not like

    High quality, excellent breakfast

    Stayed in January 2024

  • Reviewed: 13 January 2024

    10
    Enjoyable
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Lighting was a bit low, kept being woken up with other patrons on the stairs going to their rooms

    Amazing service, delicious food. Highly recommend this hotel

    Stayed in January 2024

  • Reviewed: 28 December 2023

    8.0
    Super cosy place that makes you feel warm inside.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night

    Would like some options to get baggage to and from the hotel and paid parking. Feel a bit like a packing donkey going on a hike before you get to your hotel and when you get back to your car.

    The rooms were lovely and cosy; we had a beautiful view of the street with the Christmas lights heading down towards the river. It is a little gem inside of Maastricht with great staff always willing to help and a breakfast you have to try, pancakes and eggs benedict is super. All and all a really cosy place that makes you feel happy inside.

    Stayed in December 2023

  • Reviewed: 17 December 2023

    10
    Staff was exceptional!!! Food was delicious ~definitely we will be back!!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We loved proximity to train station ~beautiful inviting room.

    Stayed in December 2023

  • Reviewed: 13 December 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Very helpful staff, great location, excellent breakfasts, spacious bathroom.

    Stayed in December 2023

  • Reviewed: 12 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    Even though the room is outstanding, the street it's facing is central, and I assume because of monumental windows, they sound insulation is just terrible. You can hear everything happening below, not talking about the cars, and buses, and cleaning machines at 7 in the morning on Sunday, and people shouting having fun. This bothered myself and my wife as we struggled to fall asleep due to this noise. The breakfast that we've included with the room rate was good, but super limited and had no options to choose from, rather something precomposed. There's no formal reception, you just walk in to the bar and that's the reception. Not negative, but rather was confusing as there's no formal label that you're entering hotel.

    The room is outstanding, we loved how spacious it is. Very well renovated, feels fresh and super clean. The bathroom is huge with amazing tub and shower.

    Stayed in December 2023

  • Reviewed: 3 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Cloath hangers would have been niet, and a second chair. There site does mention the lack of elevator, but having the highest room as elder people is very uncomfortable. Marginal stortte space and to low for people our age. Black showerroom is stylish, but not my taste, my eyes prefer a brigther area

    Excellent breakfact, nice people, very close to the station, big room, easy check in, niet nespresso machine.

    Stayed in November 2023

  • Reviewed: 19 November 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Large Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Noisy at night: we stayed from Thursday through Saturday and it was quite loud on both nights Steep staircase without lift: we managed ok, but there was no mention at check in and no offer to help with luggage Breakfast is ok, but small selection, I wouldn’t book it again since there are a lot of cafés close by

    Location Cosy room Warm welcome Good coffee and drinks

    Stayed in November 2023

  • Reviewed: 13 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Big picture of a person on the wall of the room is a bit not ideal and there is no elevator, just stairs to go up with suitcases.

    Comfy bed, good facilities, great view on the street.

    Stayed in November 2023

  • Reviewed: 1 November 2023

    9.0
    Great stay. Charming hotel and very accommodating staff.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    There was no elevator.

    This is a lovely hotel very close to the train station. Despite being close to the train station, the hotel was very quiet.

    Stayed in October 2023

  • Reviewed: 8 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful rooms, good facilities, helpful staff

    Stayed in October 2023

  • Reviewed: 4 October 2023

    10
    Incredible staff, wonderful location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The only thing, I would make a little bit obvious for the outsider is that there is a hotel in the bar as well.

    The hotel and staff exceeded our expectations. We've got a very spacious room on the first floor with the view on the main street. Incredible view, very comfy and spacious. Staff is incredible, friendly and super helpful. Hotel lobby is located in the bar, can be confusing during check-in :) Breakfast is served at the bar/cafe area as well. You can also dine in or get a drink over there.

    Stayed in October 2023

  • Reviewed: 29 September 2023

    10
    Spot on
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very relaxed vibe, friendly staff and a great location

    Stayed in September 2023

Showing 1 – 25

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