The breakfast selection was more modest compared to other hotels, but there were still options available. The internet connection was a disaster. As someone working in IT, I tried connecting with an Android phone and laptops with Windows and Linux OS, but was unsuccessful every time. The hotel could simplify the WiFi access, not through their own network. Also, access to the parking lot without the need for ringing a bell would be more convenient.

The hotel was located close to the beach and the sea, just a short 5-minute walk away, and about 5 minutes by car to the center of The Hague. The room was nicely furnished and clean. The price was definitely reasonable for this accommodation. The staff were friendly, presumably students. If I travel to The Hague again, I will definitely choose this hotel.

Stayed in April 2024

Hotel is not close to centre and its direct environment is not very attractive. However, it is very close (couple of minutes on foot) to the beach. Also, lovely neighbour restaurants are nearby (e.g. Cafe Constant and fine dining restaurant Le Début, run by the students (important to book), both within 15-mins walk).

It's a hotel that is part of a university, educating future managers in the hospitality industry. Students are carrying out all guest-facing jobs. Nice to see such a wide range of ambitious young people. Modern building, in itself not so interesting, but it provides very decent hotel accommodation.

Stayed in March 2024

Breakfast could be better- choice was the same over the days, no scrambled eggs, no sausages, no bacon etc., bad coffee both during breakfast and in the room

Good location, warm staff by hotel school students

Stayed in April 2024

Only missed a bit more fruit at breakfast

Lovely location, FANTASTIC STAFF, very personal approach

Stayed in March 2024

Everyone was very helpful and friendly. The location of the property was also perfect.

Stayed in March 2024

No remark

Very nice and warm welcome, quite environment and friendly hospitality.

Stayed in March 2024

Bicycles in front of the hotel and we almost got hit by a student cycling on the pavement to park her bicycle in the parking area.

Students of Roc are in charge. Great for learning.

Stayed in February 2024

There was a problem with the heating and it was cold and got sick

I liked everything, especially the employees, amazing service and good breakfast.

Stayed in December 2023

Bed are a little hard.

Staff was amazing. Breakfast is great.

Stayed in October 2023

The breakfast couldve been better. Boiling your own egg? they couldve had scrambled or fried eggs, maybe some more hot items as well. It also said there is a gym but there wasnt one?

I liked the decor and cleanliness, the room was really nice and the bathroom! The staff were friendly as well which made it feel welcoming.

Stayed in July 2023

Steep staircase to main entrance-glad they have a small elevator to take you to main lobby

Great location, great staff. Our room was well appointed, nice extra touches, and very comfortable.

Stayed in July 2023

A bath and a few more facilities would be nice, but since it is a teaching hotel... it is fine the way it is I suppose. The beach is very close and there is plenty to do just a stone throw away. Since it is a teaching hotel with limited facilities I would reduce the price slightly. They could really do with a little bit more of an elaborate breakfast, by adding some common hotel breakfast items like scrambled eggs, fried bacon etc. It was a bit 'basic', but overall it was satisfactory for me personally.

The student staff really seems to try their best and because they are at the start of a carrier path they chose, most seem to have passion and joy you frequently miss in most hotels nowadays. It was quite refreshing actually. There was even a friendly handwritten note from houskeeeping. Location is good to, but the best feature is the fresh and friendly staff. :-)

Stayed in July 2023

Everyone was very friendly and caring for the customer well being. Despite being a school, the standards were very high!

Stayed in March 2023

Breakfast was Good, it had almost everything. Space was good too, large.

Stayed in March 2023

The WiFi and internal telephone did not work the first evening.

The staff was nice, and did what they could to help us connect to the WiFi that was not up to expectations the first evening.

Stayed in November 2022

hotel is a sort of practice facility for students that are study hotel craft. which is ok for me but make stay sort of weird. Breakfast is far from great

clean and friendly stuff with some nice presents in the room

Stayed in April 2022

Breakfast was a bit limited and would have been nice if it finished a bit later. Being picky, I like to have hooks on the back of the bathroom door and there wasn’t hanging room for longer items of clothing.

Everything excellent. Nicely styled room. Clean. Great selection of teas, coffees and complimentary water.

Stayed in May 2022

Delicious breakfast and most friendly staff, we can highly recommend this accommodation and will be happy to stay here again.

Stayed in May 2022

Prize to high for a school hotel

Stayed in April 2022

No secure wifi unless you have an Apple product. This needs urgent attention. Made our stay very difficult as we had to keep going elsewhere when we needed to use the internet etc. . Lack of warmth and genuine hospitality in the breakfast setting. Need to re think how breakfast is introduced and how guests are welcomed to the breakfast room and how the breakfast on offer is explained. We somewhat felt like we were' in the way 'with hospitality students nearby tapping away on their lap tops in the hotel restaurant . Theres a large classroom nearby so it wasn't clear why they couldn't have been in there ? Other guests arriving 15 minutes before the end of breakfast service were made to feel guilty for arriving ' late' . The whole purpose of a hotel is to provide a hospitable stay for guests . Think this has got lost in places which is as a shame. I would encourage management/ trainers to stay overnight and take breakfast to understand the experience that is being offered. Put the checklists to one side and focus on how the guest experiences the stay.

Friendly welcome from trainee staff on the front desk . Spacious room with lovely view of the city. Good step free access and easy parking.

Stayed in April 2022

Friendly staff, fine beds en nice breakfast. Close to the beach also.

Stayed in March 2022

Would be nice to have heating on at check in in the room

Very friendly staff, smiling and willing to help

Stayed in February 2022

The room wasn't clean

Breakfast, the room, service and location

Stayed in November 2021

Wi-fi was not good. Connected but no internet.

breakfast was good.

Stayed in November 2021