Keizersgracht 384 , Amsterdam City Centre, 1016 GB Amsterdam, Netherlands
#8 of 461 hotels in Amsterdam
Guests' ChoiceBased on 228 hotel reviews
9.2Cleanliness
9.5
Comfort
9.6
Location
9.8
Facilities
9.2
Staff
9.6
Value for money
8.4
Free WiFi
9.7
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End of dialog contentReviewed: 4 April 2024
Ashley
United StatesVery hot or very cold in room. Had to turn off radiator & then just run AC when it was too hot but then turn off as it would get freezing. Bedrooms very small.
Decor, location, staff
Stayed in March 2024
Reviewed: 17 March 2024
David
United KingdomN/A
The hotel was amazing! Staff were so attentive and polite. Will recommend this hotel to friends and family.
Stayed in March 2024
Reviewed: 24 February 2024
Tina
United StatesNothing. It was perfect.
Breakfast was excellent. Staff were friendly and extremely helpful.
Stayed in February 2024
Reviewed: 25 January 2024
Laura
United StatesThe light system in bedroom.
Loved the breakfast and friendly staff, who usually greeted us by name. Plus every detail, this hotel is beautiful
Stayed in January 2024
Reviewed: 7 January 2024
Ivana
SwitzerlandThe breakfast is a bit overrated and overpriced
The location is amazing! The stuff is very friendly!
Stayed in January 2024
Reviewed: 6 January 2024
Casey
United StatesLOVED EVERYTHING
EVERYTHING
Stayed in January 2024
Reviewed: 3 January 2024
Mary
AustraliaNo light switches in bathroom was annoying. Very small bar fridge. No complimentary water.
Delicious breakfasts. Fantastic central location.
Stayed in January 2024
Reviewed: 12 December 2023
Owen
United KingdomThe Dylan is an exceptional true five-star hotel in the heart of the 9 streets area of Amsterdam. My wife and I travelled for our honeymoon and from the moment we arrived, everything was superb. The 7-course Ate tasting menu at the chefs table was also outstanding fine dining. We can’t wait to come back!
Stayed in December 2023
Reviewed: 10 December 2023
Nira
GreeceRoom, Food, service, location
Stayed in December 2023
Reviewed: 4 December 2023
Erja
FinlandGood location, good service, beautiful hotel.
Stayed in December 2023
Reviewed: 27 October 2023
Anef
Saudi ArabiaAmenities
Staff and room
Stayed in October 2023
Reviewed: 14 October 2023
Abbot
United StatesSet in a captivating older city, with lovely older buildings, there were a few minor tech issues which included: the lack of easily-accessible electrical outlets for charging (1 in bathroom), slightly noisy plumbing, and outdated television. The room overlooked a charming interior courtyard which had occasional noise. Otherwise everything else was exceptional.
Great location. Warm, friendly, helpful staff. Great food at OCCO one of two in-house restaurants.
Stayed in October 2023
Reviewed: 2 October 2023
Glenn
United KingdomNothing
Beautiful hotel
Stayed in September 2023
Reviewed: 28 September 2023
Mark
United KingdomNothing - it was a perfect stay.
Staff were brilliant from the moment we checked in - were sat down and given welcome drinks and a pastry whilst being checked in. Our luggage was then taken to our rooms and we were shown around. We had 2 junior suites with canal views which were absolutely lovely - probably the nicest hotel room that I had stayed in. Bed was extra large and comfortable. We did not eat at the hotel, but their bar war very welcoming and staff excellent - would highly recommend.
Stayed in September 2023
Reviewed: 8 September 2023
Charles
United StatesI can’t think of anything
Location, staff, room, overall quality
Stayed in September 2023
Reviewed: 23 August 2023
Mansour
Saudi ArabiaThe beds not comfortable
The staff very helpful
Stayed in August 2023
Reviewed: 23 August 2023
Bob
United StatesNothing to do with The Dylan, but rather Amsterdam in general... too many freak'n bicycles!
Staff was very friendly and attentive. The concierge helped us with dinner and transportation requests.
Stayed in August 2023
Reviewed: 8 August 2023
Nicola
AustraliaPossibly a better quality hairdryer and coffee from a proper coffee machine rather than a Nespresso coffee.
The hotel is truly beautiful and classically Dutch in style. I loved the historical features of the building combined with the contemporary interiors. The staff were very welcoming and friendly and the room was extremely comfortable and quiet. We loved the breakfast which was excellent value, and the drinks in the lovely courtyard in the evening. The location is excellent for exploring Amsterdam and we hope to stay again one day!
Stayed in July 2023
Reviewed: 10 July 2023
Stuart
JerseyThe bedroom had an odd configuration. The bathroom had a sliding door and only one sink with an awkward tap for washing.
Atmosphere and personal approach
Stayed in June 2023
Reviewed: 4 July 2023
Amy
United StatesThe staff went above and beyond! Quiet room overlooking the courtyard.
Stayed in July 2023
Reviewed: 22 June 2023
Sergio
BrazilDangerous stairs to my room(#4)
Overall service, mainly reception and Vinkeles Restaurant
Stayed in June 2023
Reviewed: 7 June 2023
Shannon
United Statesthe construction going on though understandable during the day, during the week. wasn’t great when enjoy lunch or a drink during the day in the courtyard.
beautiful property
Stayed in June 2023
Reviewed: 1 June 2023
William
United Statesupstairs bathroom in our room. stairs bit dangerous
location. service staff
Stayed in May 2023
Reviewed: 31 May 2023
Nick
United StatesLocation was perfect. Everyone one was very helpful and friendly.
Stayed in May 2023
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