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Reviews of The Green Elephant Hostel & Spa

Sint Maartenslaan St. Maartenslaan 11, Wijck, 6221 AV Maastricht, Netherlands

#34 of 57 hotels in Maastricht

Guests' Choice

Review score

Based on 846 hostel reviews

8.1

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    9.2

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 27 April 2024

    8.0
    Very good value for small money.
    • Business trip
    • Solo traveller
    • Private Pod in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Compact. Cheap. All facilities. Nice garden.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Staff members were so helpful and supportive, but i must say I couldn’t sleep at all because apparently some of guests d
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    There wasn’t much to like but check in starts pretty late than usual. I advice latest 14:00 rather than 15:00

    It is well located , clean and staff friendly

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Room and stairs not very clean. No hot chocolate at breakfast. No vegan Joghurt at breakfast

    The mattress was good. Breakfast was good. Staff friendly. Good location

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Great hotel, great city, we'll definitely be back!
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Bathroom
    • Stayed 1 night

    The sinks outside of the bathroom were a bit inconvenient, but that's a minor point.

    Great location near the train station. Friendly and helpful staff. Funky and cool vibe.

    Stayed in March 2024

  • Reviewed: 10 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Very cold in bathroom.

    Design, atmosphere, space and availability of lockers

    Stayed in March 2024

  • Reviewed: 5 April 2024

    7.0
    Respectable price and vibe but lack of hygiene of the place
    • Business trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Blankets are not washed after every client. A blanket can be used by multiple customers without being washed and I find that hygienically horrible. Mine had stains on it. No soap in the dispensers and toilets were clean only in the morning if you are lucky. Also you provide a free wash in the washing machine but you don’t provide a dryer for the clothes and the only way to dry your clothes out is to put the clothes in a basement dusty room with a machine that “makes some heat” but clothes were all dusty again after drying..

    Aesthetically on point. Chilling place perfect. Very beautiful garden and smoking place. Free use of washing machine but no dryer.. All in all I would give a visit again

    Stayed in April 2024

  • Reviewed: 5 April 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Quadruple Room with Private Bathroom
    • Stayed 2 nights

    Room is too small for the number of people. If 4 people want to get dressed at the same time there is simply not enough space to do that. Also, no space to store clothes or even hang a jacket! The sink is at a weird height from the tap, so water tends to spill.

    Quite comfy beds, fun decorations, and friendly staff.

    Stayed in March 2024

  • Reviewed: 4 April 2024

    9.0
    A beautiful maze with lots of comfy corners
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night

    The internet was a bit faulty and the common area is tight, when everybody is having breakfast. It is not directly in the City Center, but you could walk less than 10 minutes to the main bridge.

    I was bike-packing through the Netherlands and the staff was very friendly and helpful about it. They offered me a closed space to store the bike overnight and they provided me with towels. Even though I arrived earlier than check-in, I was able to use the amenities. Even though there were 10-12 people sleeping in the dorm, it was relatively quiet. The bunks are like wooden boxes, so you have a good privacy.

    Stayed in March 2024

  • Reviewed: 3 April 2024

    9.0
    Beautiful „city jungle“, nice stuff and an interesting city!
    • Leisure trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Wooden doors (it is like there is no door in front of the room), noisy fridge on the floor in the night

    Great staff, nice surroundings, nice furniture, breakfast is healthy & enjoyable, trees, opportunity for parking bikes

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    None of the toilets have hand soap, literally none. This is the third time I stay here and they never have hand soap in the toilets which is not very hygienic.

    Good location

    Stayed in March 2024

  • Reviewed: 2 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    I was not aware of the amount of beds in the mixed dorms

    Very nice staff and awesome common areas. Great living/dining room that eases connections. Really good location. Perfect for solo trip! The spot for Maastricht!

    Stayed in March 2024

  • Reviewed: 2 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Large Pod in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Lovely staff, helpful.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Ventilation in the bedroom, too many beds in one room...

    Friendly staff, cleanliness, common places, garden

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    Lovely place
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night

    The door to the sleeping quarters was very heavy. Every time it closed there was a very loud sound. I slept at the other end of the room (+12 metres away) with earplugs and I would still wake up every time someone used the door. I think a door closer would fix this problem.

    The hostel was clean, very beautiful and well organised. Plenty of hang out-space, a cute garden and the bed had a lot of privacy. Kitchen was minimal but did its job. It is not a social hostel at all, but that suited me as I had to work in the evening. Showers were very nice.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    7.0
    Great location
    • Leisure trip
    • Couple
    • Private Pod in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    The location is fantastic

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    A very nice place with pleasant rooms. The only misunderstanding that disappointed me was that all the administrators gave me different information. And when I referred to the words of the previous administrator, I was told that I was wrong. As a result, I feel like I've been gaslighted. So, when I checked in, the machine first stated that I could get free access to the spa, and then charged me 8 euros for it. The administrator said it was a machine error, and if I wanted to go by renting a robe and towel, I could pay an additional 5 euros, as I was mistakenly charged 8. However, when I returned an hour later, the next administrator said I had to pay 9 euros because renting a robe costs an additional 17 euros on top of the entrance fee (which I got for free). Then I decided to clarify this upon check-out and was told that the entrance fee, including rental, is 17 euros, but I'm not entitled to any free entry, so I'm wrong. It's a wonderful place, but if the administrators could coordinate and provide consistent information without misleading guests and making them feel uncomfortable, the quality of service would be greatly improved!

    Stayed in March 2024

  • Reviewed: 9 March 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Crowded place Lack of confediality

    Nice location Value for money

    Stayed in March 2024

  • Reviewed: 24 February 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location just in the corner from train station and opposite international bus stop. Dormitory room is huge,you have a lot of space and privacy. Wi fi is excellent, clean and safe. Everything around in a walking distance. Highly recommended

    Stayed in February 2024

  • Reviewed: 8 February 2024

    8.0
    If you can stand the lights in the sleeping area, it's a good place.
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The sleeping areas had no attention to detail and were uncomfortable. Bright exit light and a continuously flahing router mounted on the ceiling right in your eyes. Impossible to sleep.

    Common space was beautiful and well designed .

    Stayed in February 2024

  • Reviewed: 31 January 2024

    9.0
    Cool quiet clean friendly hip hostel
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    It was all good

    Nice staff, everything clean, nice ambience, great location near city center and station, nice choice of sleeping places (dorm or private pods), staff member recognized me from a visit more than 1 year ago!

    Stayed in January 2024

  • Reviewed: 28 January 2024

    8.0
    enjoyable
    • Leisure trip
    • Group
    • Quadruple Room with Private Bathroom
    • Stayed 2 nights

    Ventilation in the hallway

    Location great. Staff super friendly and helpful. Nice sauna

    Stayed in January 2024

  • Reviewed: 19 January 2024

    9.0
    Happy
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Designed by people who care about people and the environment. There is much to make one smile.

    Stayed in January 2024

  • Reviewed: 17 January 2024

    9.0
    great
    • Business trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    the shared spaces such as the bathrooms were new and in excellent shape for being used by so many people. Overall great design and ambient. If it wasn’t for the snoring in the shared bedrooms the stay would have been excellent. I even enjoyed the bunk bed after getting used to climbing ☺️

    Stayed in December 2023

  • Reviewed: 13 January 2024

    9.0
    Top
    • Business trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The shower head needs a change, the distance isn’t right and it hasn’t been cleaned for a while the water is going sideways

    Very central, kindest staff

    Stayed in January 2024

Showing 1 – 25

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