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Reviews of The James Rotterdam 3 stars

25 Aert van Nesstraat, Centrum, 3012 CA Rotterdam, Netherlands

#13 of 74 hotels in Rotterdam

Guests' Choice

Review score

Based on 2362 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.6

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    8.6

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 10 June 2024

    9.0
    Quite good
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Toilet is a bit smelly.

    Everything looks decent. Staff is so nice and friendly.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No extras such as shower cap shampoo etc, very few hooks to hang your towels. When we were there there was a pervading smell of perfume or air freshener which we just couldn't get away from.. The pillows were a bit too large and deep and there wasn't a choice.

    The hotel was clean and efficient and the mattress was comfortable. The linen was lovely.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    10
    Excellent hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was great! Staff were very helpful and friendly, the hotel smelt amazing and we were lucky enough to get a free room upgrade with a view of the city. The place was very modern and absolutely spotless, would definitely stay here again!

    Stayed in May 2024

  • Reviewed: 8 June 2024

    10
    Great place to stay with its central location.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The location was perfect and all facilities advertised were delivered.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Superior Double Room City View
    • Stayed 3 nights
    • Submitted via mobile

    Smell from toilet

    Small cozy room, big bathroom.

    Stayed in May 2024

  • Reviewed: 6 June 2024

    8.0
    Fantastic.. will
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    My key card seem to stop working everythjng i left the room. It seemed there ws an issue when having two card. I had to go down all the way to reception every time came back so could enter the Room

    The locaction was fantastic.. and the staff was super friendly

    Stayed in June 2024

  • Reviewed: 5 June 2024

    8.0
    Decent hotel in a great location
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    The kettle wasn't very useful as there were only two small espresso cups and two random flavoured tea bags so not really suitable for making tea. If you drink small cups of coffee, you'll be fine. The lobby felt a bit like walking into a nightclub cloakroom and not really as impressive as it looks on the photos.

    We were upgraded to a comfort room rather than an economy room which was really kind and much appreciated. The room was clean and comfortable as was the modern bathroom.

    Stayed in May 2024

  • Reviewed: 4 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Twin Room Plus
    • Stayed 4 nights
    • Submitted via mobile

    Some coat hooks on wall would have been good

    Location was good. Modern with everything you needed in room

    Stayed in March 2024

  • Reviewed: 31 May 2024

    8.0
    Good for non-leisure travelers
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Missing some simple things like water in a fridge

    Size of the room was very pleasant, good shower, great location

    Stayed in May 2024

  • Reviewed: 31 May 2024

    10
    The location was perfect and the beds were very comfortable. Staff weee friendly, courteous and very helpful. We enjoyed
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great location and very nice hotel.

    Stayed in May 2024

  • Reviewed: 31 May 2024

    8.0
    Enjoyable short stay in Rotterdam
    • Leisure trip
    • Couple
    • Comfort Twin Room Plus
    • Stayed 3 nights
    • Submitted via mobile

    Very convenient location, exceptionally helpful staff, very clean, spacious room

    Stayed in May 2024

  • Reviewed: 30 May 2024

    8.0
    Very pleasant stay!
    • Business trip
    • Group
    • Comfort Twin Room Plus
    • Stayed 4 nights

    Overall a very nice experience from initial arrival at the hotel, to check out, with lots of smiles and assistance from the staff. Since our rooms were not ready due to the extremely early arrival, there was a nice lobby, convenience store on the second floor where I was able to get some work done in a very relaxing atmosphere. The room was quite, very large, with lots of windows - natural light, a comfortable bed, and a roomy shower room. Very good location to move around for sightseeing, shopping, restaurants and two metro-RET stations if you need a place to stay if attending a convention at the Ahoy.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room City View
    • Stayed 2 nights
    • Submitted via mobile

    However, there was occasionally a sewage smell in the room. It might be a good idea to check and clean the plumbing.

    I recently stayed at this hotel, and I must say, the room was extremely comfortable. The bathroom felt luxurious, almost like a spa. And the view from the room? Absolutely breathtaking. I highly recommend it!

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Always a good staying!
    • Business trip
    • Group
    • Comfort Double Room
    • Stayed 1 night

    /

    As usual everything was good!

    Stayed in April 2024

  • Reviewed: 27 May 2024

    10
    Awesome and amazing
    • Leisure trip
    • People with friends
    • Economy Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No comment

    It’s convenient and locate in the city. The staff were so friendly and helpful.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room Plus
    • Stayed 1 night

    room: the design of closet and door to the bathroom is awkward. can better use the entrance hall for hanging jacket / coat etc. quality of the coffee can be improved although the selection of the tea were great. in room slippers would be great

    room: like the open, brightness and the window set up of the room

    Stayed in April 2024

  • Reviewed: 27 May 2024

    8.0
    Great location
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The single beds are a bit small

    The hotel location is great, very easy to get to from the central train station, approximately a 15 min walk. There is the main shopping area 1 min from the hotel. The staff were friendly.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Nice hotel in a great location, breakfast is disappointing.
    • Business trip
    • Solo traveller
    • Comfort Double Room Plus
    • Stayed 2 nights

    Two slow elevators is not enough for a 18-story building. Breakfast is disappointing for a hotel of this quality and price. Breakfast is not included in the price and has to be paid directly via a digital check-out.

    Modern, comfortable and clean rooms. Great location in the citycentre.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location, modern decor, with lovely bar area. Room was clean and comfortable

    Stayed in April 2024

  • Reviewed: 22 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    For 90 euro I was served very well, second night was 200+ because of convention in town. To expensive for my budget as I travel for work

    Stayed in May 2024

  • Reviewed: 22 May 2024

    10
    Great value for money for a very smart hotel.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights

    No regular tv channels sadly, but we were able to use Apple TV.

    The hotel was located fairly close to Rotterdam Centraal station and to other transport links that we needed to use. It was easy to walk to the other attractions that we wanted to visit and had lots of great place s to eat nearby. The room photo didn’t do it justice, it was much bigger than it looked in the photo. The fridge and coffee machine were a great bonus!

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    In the town

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Design, location, mini market, gym

    Stayed in March 2024

  • Reviewed: 21 May 2024

    9.0
    A comfortable stay in downtown Rotterdam.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    I found the location of the hotel handy because it's right in the heart of Rotterdam. The self-checkout food court was extremely convenient with lots of options available at any time of the day. The interior of the hotel felt luxurious and the beds were cozy. I was upgraded to a bigger room with an amazing view on the 17th floor.

    Stayed in May 2024

Showing 1 – 25

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