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Reviews of The Lancaster Hotel Amsterdam 4 stars

Plantage Middenlaan 48, Amsterdam City Centre, 1018 DH Amsterdam, Netherlands

#266 of 464 hotels in Amsterdam

Guests' Choice

Review score

Based on 1621 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    8.4

  • Facilities

    7.9

  • Staff

    8.8

  • Value for money

    7.3

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 28 May 2024

    8.0
    Smart hotel, friendly staff, compact rooms
    • Leisure trip
    • People with friends
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms were compact, bathroom very small. Fine for a couple of days but not for any longer time. We needed to have the window open as it was warm and no air conditioning but this made it very noisy as the tram goes right past the hotel until late into the night.

    Lovely hotel, smart and well decorated, in a lovely building. Room was clean and a great breakfast. Hired bikes at a good rate from the hotel and tram stop just up the street made it easy to get around.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There was no air conditioning in my room it was so warm

    Beds where comfortable

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King
    • Stayed 4 nights
    • Submitted via mobile

    A bit noisy

    Stayed in May 2024

  • Reviewed: 22 May 2024

    7.0
    That was ok.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    The walls are very thin - you can hear the neighbors talking.

    Staff was very kind, check inn and checkout processes where easy. There is an option of self-checkout.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Just amazing experience and co operative staff
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Little bit lights are dull, room seems very dark

    Excellent location, staff, room size

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Value for money
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    The bathroom had an odour and too small.

    Good and ok room. 3 mins from Tram. Safe.

    Stayed in April 2024

  • Reviewed: 14 May 2024

    9.0
    Good location and great room in newer section
    • Leisure trip
    • Couple
    • Superior King
    • Stayed 3 nights
    • Submitted via mobile

    The stairs from the road to reception.

    The newer section was very good with rooms very clean and quite adequate size. Overall a great stay

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Nice comfortable hotel
    • Leisure trip
    • Couple
    • Superior King
    • Stayed 3 nights
    • Submitted via mobile

    Our room was large but -1 below street level

    Excellent location next to tram and zoo. Great breakfast.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The mattresses were very old and uncomfortable, especially on the double bed. There could be more choice at breakfast.

    The location of the hotel is great - about 20 minutes' walk to the center, just a few meters to the tram. The staff was very nice, the room spacious.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    7.0
    Weekend away to Amsterdam
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower curtain

    Very comfortable bed and bedding, friendly staff, quick check-in and check-out process, the location is great, Nespresso coffee machine, small fridge

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Great location, easy access to trams and walkable distance to the action in Amsterdam proper
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights

    Again, the room was small for a standard double. The bar was closed when we arrived (to be fair, it was about midnight), but we overheard another guest being told that the bar/restaurant was not open.

    The rooms are small (we had a standard double) but there is no wasted space whatsoever, with plenty of room for our things. The hotel reception is clean, and well lit. The staff on hand were very friendly and approachable.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Overall very good and enjoyable stay.
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 3 nights

    Rooms are extremely small. The toilet/shower room is basically a converted wardrobe.

    Good location, a little outside the action but only a quick 10-15 minute walk or a quick 2 stop tram journey and you were back in it. Very quiet as well at night which was good

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Would definitely recommend
    • Leisure trip
    • People with friends
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Small doubles are quite small. Would definitely return, maybe consider a larger double next time.

    Great location , clean and comfortable. Great value for money.

    Stayed in March 2024

  • Reviewed: 24 April 2024

    7.0
    Overall, it was a convenient hotel for us.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Stairs to reception as we had 2 large cases. Bathroom a bit small and shower just had a curtain.

    Staff were great

    Stayed in March 2024

  • Reviewed: 22 April 2024

    8.0
    Would stay again if needed hotel
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The bedrooms were a little small and the bathroom was a bit cramped

    Nice location and close to the parks and zoo, friendly staff

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Enjoyed our time, would come back
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights

    Pricy for a tiny room but this is to be expected in Amsterdam. Smell coming from drain in bathroom at times.

    THE STAFF made this experience so incredible. We arrived well before check in and they stored our bags/allowed us to relax in the bar and ended up expediting our check in. They really saved us! The rooms are tiny but beds were so comfortable. Water pressure was good but at times there was a bit of a smell from the drain. Location was fantastic in a great neighborhood near the tram, cafes, restaurants, etc.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Very comfortable in a great location.
    • Leisure trip
    • Couple
    • Superior King
    • Stayed 3 nights
    • Submitted via mobile

    The bar area was closed during our three night stay. We enquired and was told it was due to renovation. When we checked out we mentioned it again and was told if we had mentioned it they would have opened it for us. A bit contradictory.

    The location was great. Regular trams both into the centre of Amsterdam and skirting round the city to out lying areas. It was very clean and the room was very comfortable and well equipped.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights

    The only thing which was challenging a little was the tiny bathroom, but we managed, if one is staying only for couple of nights is not a big deal.

    The hotel is located in very nice part of Amsterdam. We liked the very easy process to check in, we liked our room, it was pretty spacious for only a small room.

    Stayed in March 2024

  • Reviewed: 15 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Only downside was our double bed was quite small. Fine for the couple of nights we stayed but would have been a problem for a longer stay.

    The location was superb, really quiet but close enough to the main attractions by tram/metro. The hotel was really clean and beautifully decorated. Staff were polite and helpful.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    It was a shame the bar was not open and we didn’t know this until we arrived.

    Clean, great location especially for tram links, lovely staff.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Pleasant and definitely recommended!
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 8 nights
    • Submitted via mobile

    The rooms in the older part of the hotel are very small.

    The hotel has easy access to all of Amsterdam’s sights and attractions. However, when you need some time to relax it can be quite peaceful.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    7.0
    It was ordinary hotel
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom too small. No bath tub. Breakfast was not so good

    Room was spacious

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior King
    • Stayed 5 nights
    • Submitted via mobile

    Location was great. Room bright and airy. Bed comfortable. Super shower. Breakfast excellent.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    7.0
    Nice overall but for the price expected better
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    - Tiny bath towels in the room, only just bigger than the hand towels - Coffee only facilities in the room are good but come with (creamer/powdered milk) no normal tea, just mint - You’ll need a mortgage if you want to buy a bottle of water and bag of crisps in the hotel lobby - The hydraulic dampers on the room doors are non functioning, just heard doors slamming by accident all the time

    Location and overall aesthetic of the hotel is great! Decent restaurants/coffee shops nearby and the zoo is the accross the road Staff were helpful and friendly too.

    Stayed in March 2024

Showing 1 – 25

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