No cups or mugs for tea/coffee despite kettle and coffeemachine, only small water glasses

Very friendly and helpful staff. The dinner at Bold was fantastic. Very comfortable beds. Good location, easy parking nearby

Stayed in April 2024

It's a bit of a hipster student vibe hotel. Nothing wrong with that 🙂

The facilities were really, and very central. The hotel is very modern

Stayed in March 2024

Nothing bad to note!

I have stayed at The Social Hub in Maastricht a few times and so knew what to expect. The hotel is only a short stroll into town and the rooms are big, very clean, with extremely comfy beds. The staff are always welcoming and helpful. For Maastricht, the breakfast is also pretty good.

Stayed in March 2024

breakfast can be better. It's simple and good. But could be a little more extended. And they need different croissants, these are too dry.

the staff is very friendly and helpful. Super nice

Stayed in March 2024

The Staff is good and very helpful

Stayed in March 2024

My bed was a bit too hard for me and there was something wrong with the climate sensor in the room.

Great hotel, urban style. Good fresh breakfast. Plenty space in the room. Beautiful view. Amazing people running the shifts, very friendly and helpful. Location is also great: you are in the center but not in the noisy areas.

Stayed in February 2024

- Temp control was a challenge, too hot for a comfortable night. - Only one blanket made for a struggle to sleep as accustomed. - Elevator is too small and slow for the occupancy of the building.

Location, parking, staff, service, breakfast, cleanliness, room

Stayed in January 2024

My friends for who I booked a room for said their room was not very clean, they found a sock left in the windowsill and empty packaging laying around. Going down by lift took very long and did not seem to stop on the 4th floor half the time so we had to take stairs which is fine for us but for guests that are less abled this could be troublesome.

Super colourful and nice building, loved the design and interior. Did not use the gym but it looked nice and also nice games and sitting areas in the common spaces. Smooth check in and check out experience and over all cozy and fun atmosphere. The rooftop bar is also very nice. Room was comfortable and spacious. Location is also great.

Stayed in January 2024

only 1 elevator for 8 floors. long wait for the elevator breakfast, was not filled on time

location, close to the old town

Stayed in January 2024

Bathrooms are small and not heating.

Bar restaurant on 8th floor was amazing. Staff of the hotel was so friendly. Location was nice, close to everything.

Stayed in January 2024

There is just 1 elevator for 7 hotel floors and the popular rooftop bar. While other times we stayed had loads of daylight in our room, our room this time has only two small windows. Next time I would request a low floor and a room towards the back.

Third time we have stayed here. Really nice rooms, nice bed and good bathroom. The location is great!

Stayed in January 2024

* The lighting in the room is pretty bad. It is very dim and not enough

* The staff is very friendly * The prices are good * self check in and check out

Stayed in December 2023

Nice industrial design, big common spaces and nice lobbies with many activities to spend your evening. Friendly staff and a nice view.

Stayed in December 2023

Nothing

Loved our stay here - we felt everything was good about this place. Very friendly staff (Teun gave us a warm welcome with waffles, gave recommendations on where to visit and was a pleasure to talk to). The place is very centrally located and we could easily visit the Christmas market with a short walk. Room was good too, cant add much as we only had an overnight stay. No reasons to complain, nice comfy room and the facilities in the lobby were good too (pool table, table tennis, gym). Totally recommend staying here!

Stayed in December 2023

Have you consider about seperating waste? And could you add small things like cotton pads and swabs in the room? If there is coolbox in the room, even better.

Excellent location, space room, friendly and energetic staff, and fun facilities and roofbar.

Stayed in December 2023

Our room was supposed to have a kitchen with cooking abilities but when we first entered there was absolutely nothing. No knife or even plate or glass. The staff then bought up a very small box with camping supplies like tin plates and mugs with no tea towel or lid for the single pot. Basically don’t waste your money to pay for kitchen facilities because you can’t cook there beyond like instant noodles… They have an incredibly SLOW single lift fora multi floor building with heaps of students an every time there were a dozen people waiting. Lucky we were on the 2nd floor and could walk the tiny stairs but it is not comfortable. Overall would not stay again. The bathroom was unpleasant with not even a shower curtain to prevent water flooding it.

Location, it was great to be able to walk and have a supermarket downstairs. High ceilings and big windows with a comfy bed.

Stayed in December 2023

Price for the night was above Euro 450 for a single room

Location

Stayed in December 2023

Bathroom was chilly, matras of the bed rather hard

Great location, great repurpose of the factory, nice and spacious room, very friendly staff

Stayed in November 2023

Falling pieces from the shower, clogged shower due to lot of hair. Bed not clean enough.

Great hotel style and rooms

Stayed in October 2023

The only problem for me was that the shower could be stronger.

The bed was better than most hotels. I loved the room decor, and the view of the city from my room was great, too. There is even a ping pong table on the ground floor and that is fantastic.

Stayed in October 2023

The elevator was painfully slow!

Our room was roomy, neat as a pin!

Stayed in September 2023

Gym was closed but they loaned me a bike for free instead

The room and staff were lovely

Stayed in October 2023

There needs to be more than one lift to serve guests. There was constantly a queue and it could take several minutes to find one available and then you still had to ride along with everyone from floor to floor so it was a bit annoying. Also, staff were a bit unhelpful at times. We had asked if we could check out at 1pm after breakfast as we needed to run an errand and were told 12:30 latest as they needed to get the room cleaned for the next guests. That was okay, but they neglected to tell us that at 12pm our keys would deactivate so when we came back in from our errands at 12:02 to check out, they told us to first be sure we got everything out from the room first. We then had to wait a long time for the lift only to find the key no longer worked. When finally got back downstairs, they just said yes, the keys deactivate at 12pm. Why they couldn’t bother to tell us this when they sent us upstairs??? So then had to activate key and wait again 5 minutes for lift before we could check out. Staff at reception could have been more helpful in explaining this upfront, rather than send us on this chaotic ride.

It’s very well located and the rooms are very comfortable. Parking lot next to hotel was perfect as well.

Stayed in September 2023

Problems with the keys (but nothing too serious). We stayed two days and the cost of the first one was really high.

Excellent breakfast (rich in sweet and salty alternatives). Great position, a few hundred meters from Market Square.

Stayed in September 2023