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Reviews of The Usual Rotterdam

10 Westblaak, Centrum, 3012 KL Rotterdam, Netherlands

#15 of 74 hotels in Rotterdam

Guests' Choice

Review score

Based on 42 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    9.7

  • Facilities

    9.2

  • Staff

    9.6

  • Value for money

    9.0

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 13 May 2024

    10
    Great place to stay, would definitely return
    • Leisure trip
    • Couple
    • The Cosy
    • Stayed 1 night
    • Submitted via mobile

    Room was quite small but that was expected.

    Super clean and fresh. The facilities were great.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • The Cosy
    • Stayed 1 night
    • Submitted via mobile

    BREAKFAST NOT INCLUDED WITH PRICE PER PERSON A BIT HIGH AND DOYBLE ROOM WAS NOT SPACY ENOUGH

    LOCATION,HELPFUL EMPLOYEES,MODERN ROOM WITH SUPERB COLOR COMBINATION OF WOOD AND METAL

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    The Exceptional Usual Hotel
    • Leisure trip
    • Family with young children
    • The Usual
    • Stayed 4 nights
    • Submitted via mobile

    I wish we had a kettle.

    - The amazing decor with fantastic facilities such as games area and library. - The great location. - The staff are very nice and helpful. - The food is delicious -

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • The Usual
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast too poor

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • The Usual
    • Stayed 1 night
    • Submitted via mobile

    Breakfast too poor

    Friendly place & atmosphere

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Great hotel and location
    • Leisure trip
    • Couple
    • The Usual
    • Stayed 3 nights
    • Submitted via mobile

    The downstairs is really nice and calming, it’s an area you want to sit and have a drink, or play table tennis. The staff are friendly, and the room was great, big enough and lovely toiletries. The location was excellent for exploring and also the metro.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • The Usual
    • Stayed 3 nights
    • Submitted via mobile

    Only parking is a public one but no partnership with hotel. So 30€/ night

    Super clean. Modern. Staff is amazingly helpful and polite!! Central location.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    Lovely stay in Rotterdam
    • Leisure trip
    • Solo traveller
    • The Cosy
    • Stayed 2 nights

    Nothing I could think of.

    I must start by writing that I looooooove Rotterdam and this hotel was the perfect accommodation. It's right up in the city center, minutes away by walking from Markethall, the Cubic Houses, The Central Train Station, the Erasmus Bridge and so on. The room was very clean and the bed comfy and I loved the vetiver shower gel and hand soap (it's my favourite flavour) :D The staff was beyond friendly and helpful.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    Amazing stay
    • Leisure trip
    • Couple
    • The Cosy
    • Stayed 1 night
    • Submitted via mobile

    Very clean modern nicely designed

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • The Usual
    • Stayed 1 night
    • Submitted via mobile

    Too noisy!

    Very good!

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    Homelike stay, modern and young
    • Leisure trip
    • Solo traveller
    • The Usual
    • Stayed 3 nights

    The bedding: not sure why, there is no button or zip on the duvet cover, they were not tied together properly, so the duvet slipped out from the cover when I slept, I was covered only by the sheer thin fabric at the end.

    Wonderful stay, a city-centric location, and trendy. The lobby and everyone working there are extremely homelike. A lovely co-working, co-living environment with a young vibe. The room is new, well, and conveniently decorated, modern, and efficient. The hotel's overarching concept prioritizes sustainability without compromising on comfort. The food is delicious, staff is so helpful.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • The Cosy
    • Stayed 2 nights
    • Submitted via mobile

    The hotel staff was super friendly

    Stayed in May 2024

  • Reviewed: 2 May 2024

    10
    Lovely place! All its new, great staff and good location
    • Leisure trip
    • People with friends
    • The Cosy
    • Stayed 1 night
    • Submitted via mobile

    All

    Stayed in April 2024

  • Reviewed: 1 May 2024

    10
    It was great: hotel, people, area, coffee! We will definitely come back!
    • Leisure trip
    • Family with young children
    • The Usual
    • Stayed 1 night
    • Submitted via mobile

    Don't know.

    I was here with my daughter for 1 night, after few hours she asked is we could stay for a night more. We LOVE it, tha ambiance, hotel, coffee, playroom, everything!

    Stayed in May 2024

  • Reviewed: 1 May 2024

    10
    Absolutely loved our stay! Highly recommended
    • Leisure trip
    • Family with young children
    • The Twin Pod
    • Stayed 1 night
    • Submitted via mobile

    No private parking but not to far from a parking complex

    Very comfortable and clean. Wish we had been able to stay longer. Staff was very attentive and helpful.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Great new hotel
    • Leisure trip
    • Group
    • The Triple
    • Stayed 4 nights

    Bunk beds

    N/a Great location

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    An unusual, amazing new player in town
    • Leisure trip
    • Couple
    • The Twin Pod
    • Stayed 2 nights
    • Submitted via mobile

    Really, really, really nothing to report here. Maybe the lack of a smoking area for those who need that kind of thing?

    The huge lounge-area with tables, chairs, sofas, relax pods, meeting or game-tables, ping pong table... is the best card of "The Usual". Together with the amazingly friendly staff. They're new at some things, but their enthusiasm and friendly, comforting, helping attitude really gives a "coming home" vibe to the hotel. Everything is brand new and the quality of the materials, used in the renovation, is really exceptional. The whole area is open, spacious, warm, clean, inviting and above all relaxing. And the rooms, bathrooms, showers... All are very clean and probably easy to keep like that due to the quality of the materials and well -thought design and concept.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • The Twin Pod
    • Stayed 2 nights
    • Submitted via mobile

    Not a dislike, but my recommendation is to make entrance door signage and direction very visible, elevator should indicate which floor it’s on.

    The location is awesome, very close to tram and metro stops

    Stayed in April 2024

  • Reviewed: 26 April 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • The Cosy
    • Stayed 1 night
    • Submitted via mobile

    Really new hotel with great infraestructure, cozy bed and awesome location

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Renewed, central and friendly stay
    • Business trip
    • Solo traveller
    • The Usual
    • Stayed 3 nights

    The acoustic isolation from the windows is not the best. Since the building faces a busy avenue, nights can get a bit noisy.

    The hotel is very central. Kindly Staff, and very good co-working spaces. Everything is very new and well decorated.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    Lovely modern hotel in a great location
    • Business trip
    • Solo traveller
    • The Cosy
    • Stayed 2 nights

    No complaints, I would come back again.

    It's a brand new hotel in a great location near the central station so everything was in pristine condition. The staff are very relaxed and friendly and my room was modern and comfortable.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    The Usual is anything but ordinary.
    • People with friends
    • The Usual
    • Stayed 1 night
    • Submitted via mobile

    The routine amenities such as a gym or a business office were not there. And some elevators didn’t work at all. and no information about that but I understand of course why not when I’m traveling I look for the gym and the place to eat.

    The hotel was three days old and I thought that it was well designed and well decorated and I felt that Stuff were well trained already. They were living on the job, of course but the hotel felt really put together even three days in so I have a lot of optimism about how it does this summer. congratulations!

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • The Cosy
    • Stayed 1 night

    Blinds don't fully cover windows so the sun gets in a bit

    Price to value is unbeatable

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Brand new hotel, would come back
    • Leisure trip
    • Couple
    • The Cosy
    • Stayed 2 nights
    • Submitted via mobile

    There were a few kinks since the hotel is so new. However, the staff did an excellent job trying to mitigate them and provide great service. Booking.com says they have laundry services, but they do not.

    Since the hotel was so new, we got upgraded to a suite! The amenities were great. Staff were so nice and helpful. Location was excellent ‐ very close to transportation and restaurants.

    Stayed in April 2024

Showing 1 – 25

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