basic necessities, towels, soap, salt, etc. are missing. They put one roll of toilet paper for 7 days 🤔 Very bad internet.

I liked that there was a pool, as well as the comfort and silence of the territory

Stayed in May 2024

There was no staff at the check-in and no one replied to my email when I requested to rent towels. For future guests the linen package does not include any towels and apparently they need to be rented seperately but there was no one there in reception during our stay to get any.

The location of the property was great for visiting the tulip fields and the beach by bicycle.

Stayed in April 2024

some basic essentials were not provided in the house. no kitchen towels in the kitchen, no hand wash.

the location and facilities

Stayed in May 2023

Having to pay 59 euros for sheets and 15 euros for towels

The accommodation was good

Stayed in May 2023

Nothing I didn’t like, but the sofa could have been more comfortable.

Plenty of space for us and grandchildren. The swimming pool and the football area were a hit with the children.

Stayed in April 2023

The service is very basic, linen is in plastic bags and you need to make your own bed and then leave everything completely clean, including gathering bed linen in pillow cases in the hallway, wash, dry and put in cupboard all dishes, sweep the floor, take trash to dumpster etc. That is ok, no problem here, except that when we arrived, we could not get into the room not even a minute earlier because it was being cleaned (according to the rules, the earlier guests should have done that already hours before) and we spent almost 2 hours outside in the drizzle (with children). Yes, rules are important but they are not all there should be. There were no bicycles to rent (all gone) - rent ahead. Also don't come without a car, there's no public transport. Taxi costs like you're buying it, Uber/bolt come with great difficulty. We walked a lot. We didn't try the pool, they told us the water is cold.

The cottage was comfortable, there are playgrounds for kids. We received daffodils at check-in and there is a bread bus every morning. The restaurant there is very good but only open in the afternoon.

Stayed in April 2023

The double bed mattress is 2 single mattresses that keep moving

Stayed in April 2023

availability is a challenge

Good location within easy reach to sea beach and Tulip farms

Stayed in April 2023

The accommodation was fine but lacked a little care. Things like a cheap plastic jug had a broken handle, the clock needed a battery, there was no tea towel; little things but together they caused irritation. It isn't clear that there are extras to pay on top of the accommodation price and although we had been made aware of the need to pay for sheets and towels after booking we were surprised to find that the figure we were quoted didn't include towels! So another 60 euros to pay!

Location was great for visiting Keukenhof and enjoying the festivals.

Stayed in April 2023

The double bed was two twins pushed together, so there was a gap in the middle!

Comfortable stay for 4 people in the 5-person Comfort accommodation. Well-equipped kitchen. short trip to the beach, flower fields and the Keukenhof. Very friendly staff :) Nice family pool. We loved the morning bread van!

Stayed in April 2023

a bit far out need transport

lots of space

Stayed in March 2023

plenty of space in home, warm and cosy had everything we needed.

Stayed in March 2023

No hairdryer which was essential with pool, but 2 coffee makers? No pasta bowls only tiny ones

unit spacious, indoor pool lovely

Stayed in March 2023

Outlay of chalet. Location.

Stayed in November 2022

Calm and Relax

Nice and quiet place I liked it I would like to repeat the experience again

Stayed in June 2022

the TV

it was so cool and fresh

Stayed in May 2022

not clean

location was good

Stayed in May 2022

Perfect space for what we needed.

Stayed in April 2022

cleanliness leaves much to be desired, a lot of dust under the beds, the carpet at the entrance uncleaned, ants in the kitchen and living room. the hotel restaurant staff is extremely rude, and the restaurant policy leaves much to be desired 

Good location, spacious and well-compartmented accommodation, comfortable beds a bit small, large outdoor courtyard, bicycles for rent, nice pool and a quiet cottage complex

Stayed in April 2022

The cleaning part- very superficial, you could see the dust everywhere, the fingerprints on the windows, etc.

Nice place, nice house with garden and parking place near the house.

Stayed in April 2022

There were a number of things we didn't like. I sent multiple messages via Booking.com and never once got a personal reply. The procedure for late check in was unclear and after-hour phone numbers didn't work, so we were quite afraid we wouldn't be able to check in until reception was open the next day. I didn't expect luxury so was fine with the quality of the cabin furniture, appliances etc. but found the lack of basic supplies (or requirement to pay extra for necessary items) so annoying. No hair dryer, soap, bath mat, towels, salt and pepper, paper products (including toilet paper) etc. If you're driving from home this may be ok because you can pack extra but coming from the airport this required us to do lots of shopping and then produced lots of waste. A staff member unexpectedly came to our cabin before check out to collect baby items and was rude to me when I opened the door and spoke English instead of Dutch. Also the onsite restaurant was quite expensive for being paired with such basic accommodation. Overall, I personally wouldn't stay here again but do see some of the value it has for others.

The location was excellent for exploring the nearby flower fields by foot or bike and driving to Keukenhof Gardens. The pool, indoor and outdoor playground, and outdoor air bouncer were a real treat for the kids. Though the neighbors were close, it was quiet at night.

Stayed in April 2022

Toilet brush

Nature

Stayed in April 2022

We found the cottage a little small for a family of four forced to stay in due to the bad weather.

Nice cottage with cozy living room and modern appliances. Perfect location to visit Keukenhof and Noordwijk an zee. Quick check in and check out.

Stayed in April 2022

Its quite basic and OK for a night or two away

Indoor pool for the kids was super useful when the weather was bad, onsite restaurant with the indoor soft play area was also really good. Staff in the restaurant so attinitive

Stayed in April 2022