The camera system showing self and passport did not work and we tried several times over a period of time. Had to make contract in another way so was a little frustrating.

The access system once in building met expectations, was simple and straightforward.

Stayed in May 2024

The main bed was very very hard, as someone who is used to a soft bed this wasn't the most comfortable. There is no door on the main bedroom so it's hard to get any privacy if there is three of you. I had to hunt to find the sofa bed bedding (under thr cushions). It would have been nice for these to be set out. The freezer could've used a clean and there was a lot of dust present giving the sense that it had been a while since anyone was there. The parking situation is very difficult, it is on street and first comes first serve we got lucky but I can imagine in peak times it would be a nightmare.

Lovely property with a beautiful view of two churches. Any reader would love the window seat! The room was incredibly spacious and modern. A good coffee machine is always a welcome sight. The check in procedure was rather novel but made us feel very safe. The host was incredibly gracious even when I alerted them that we might be a tad late due to traffic.

Stayed in May 2024

Only a few minor issues, e.g., a broken light switch and toilet paper holder. There was a noise heard from an appartment next to ours on one evening (but fortunately they got quiet before we went to bed at about 11pm). It was also uncomfortable that we couldn't store our luggage there after the check out time at 10am on the day we left (as our flight was in the evening), but we were able to manage it.

Great place in the center of Noordwijk, nice large apartment, well equipped, comfortable and clean.

Stayed in April 2024

Toilet and bathroom are in different rooms, this is the inherent design, so can't be helped. I prefer for both to be in one single bathroom but that's just me. The kitchen exhaust fan was not very good at sucking up and neutralizing the cooking so we needed to open the balcony doors and the door to air the place out a bit.

Beautifully maintained apartment. Ample heating, good amenities and comfortable. Clean and well kept. If they install one of those toilet seats that sprays water to clean your butt would make this perfect. Bed and pillows were comfortable. Bathroom is heated which is very nice in winter. Ample hot water. Well equipped kitchen but need to bring own condiments to cook.

Stayed in April 2024

Totally wrong in your politics... - if we arrive after 17:30, an extra fee will be charged... Don't be angry anymore, but I don't have to adjust to your time, you have to adjust to mine...you provide service to me and not me to you! it was strange for us that we had to change the sheets...I think it's the staff's job it was strange for us to wash the dishes and put them in the cupboard... it's the staff's job... You do this with the guest and do not check, it is a sad experience for us that we found dried food residues on almost all dishes... we indicated how many people we would like the accommodation for...the bed linen should have been prepared by the time we arrived... I'm sorry, but this is not good hospitality...it's not good if the guest feels that she only needs her money and the host doesn't want to deal with the service ... we felt this now... I pay a lot of money to stay and be comfortable...and not for my wife to have to clean the accommodation...! (the faucet drain is very dirty and smelled...it needs to be cleaned...!...by foto...)

Stayed in April 2024

Check-in procedure can be improved. They say it is only possible to check-in between 16 and 17:30 or a fee is applied. That is not fair we had to schedule our day accordong to check-in on time.

Very clean and nice apartment. Also quite big with a fully equipped kitchen. They provided tablets for both washing machine and dishwasher.

Stayed in August 2023

A typical well organuzed dutch place.beautiful surroundings in the heart of the city s llife

Stayed in June 2023

Bathroom could have been cleaner, payment options and check-in/out could be more customer-friendly

Nice apartment with a balcony, good location not too far away from the beach (25 min walk)

Stayed in June 2023

No double sheets and bad pillows.

Size of the App. And its in the restaurant vicinity but works from 11am.

Stayed in June 2023

it was convenient to centre for coffee and supermarkets, also lots to see with a little more information from the locals.

Stayed in May 2023

very complete, has everything that a family needs to spend a few days

Stayed in May 2023

Cannot think of anything we didn't like, only that it was frustrating when we couldn't access the thermostat.

Our boys found the sofa beds a bit hard but otherwise, we all liked the apartment and enjoyed the restaurant too.

Stayed in April 2023

If the rooms were separated with doors, but at the same time the open space was charming.

Very pleseant decorations and comfortable bed, quality linen, lots of light and shadow blinds just right. Kitchen very well equipped. Very nice host. Lights very nice.

Stayed in April 2023

We’re asked to pull out the used linens and towels before check out. While cleaning fee had already been paid for, this condition seems a bit demanding.

The location is good with wonderful scenery. The host is prompt and responsive to my enquiries. Our family had a great stay there.

Stayed in April 2023

Sofa bed was not as expected - expected anactaul pull out sofa bed; would of preferred a door to the bedroom

Location, apps on TV were great for kids; parking was great; kitchen was nicely equipped

Stayed in April 2022

The walls were thin and our next door apartment guest were a little noisy.

Lovely location, clean and smart apartment. Very light with great views. Comfortable beds. Great stay, walking distance to lovely restaurants and coffee places. 30 min walk to the seaside.

Stayed in April 2022

Heater at bathroom was not working in the morning. Exhaust window in bathroom was open and could not be closed which leads to colder room temperature. Kettle was not clean and had lots of limescales. Room service was not provided.

Location was good. The apartment was spacious. Facilities were good. Ambiance was excellent.

Stayed in April 2022

Our biggest complaint was the lack of soundproofing from the surrounding apartments. We could practically hear every conversation had by our neighbors..not to mention the kids screaming and running, footsteps, and doors closing as we tried to get our young child to sleep. We never heard the restaurant, which was right under us. Note that the bedroom does not have a door! Would also note that some of the dishes were visibly dirty, so we washed all dishes before use. Overall there weren't a lot of dishes if you actually planned to eat there much but it worked for us.

The location was great. Even when the parking lot was full, we found spots. The apartment was large and the balcony was relaxing. The place was very clean and the main bed was comfy.

Stayed in April 2022

the bath room is poorly designed. difficult to stop the water come out of the room when taking a bath. the host has over burdensome requirements: wire transfer is required; take off the cover and put them at the entrance of room when checked out. The cover for the sofa bed is a bit smelly and dirty… No garbage bag in the apartment.

The property is located in a nice neighborhood. relatively new. the parking place is good.

Stayed in April 2022

could have been cleaner, surcharge for late check-in via telephone contact/door code transmission is overpriced (60 EUR), small amenities such as soap/shampoo, salt, pepper, sugar, coffee capsules, etc. would be desirable

Good location within walking distance to the city center with shops and cafes , bright large room, nice restaurant on the ground floor with delicious dishes, calm neighborhood

Stayed in February 2022

We book room for 4 people but there were beds only for 3 (1 sofa instead of 2 advertised). No private parking, so one risks having no place to park close to your apartment. Mind that owner does provide only 1 toilet paper roll, so bring your own. Also the floor in the shower is not separated, so water comes easily on the whole bathroom's floor. You need WhatsUp to facilitate check-in communication.

Great location - very close to both old churches and commercial centre. Easy 2 km trip to the beach and Noordwijk-aan-Zee old fishermen village (the beach site). Good starting point for walking or biking, lots of touristic attractions nearby (including town of Leiden). Clean and spacious apartment with good collection of kitchen utensils - makes it easy to cook yourself. If you do not like to cook there there is good restaurant in the same building (no problems with noise though) and many eating places very close. Good communication with owner - key collection without personal contact handled very well.

Stayed in February 2022

Finding the parking was challenging. Sasha from the restaurant gave us the directions. Parking spots were limited.

Location is great. Restaurant below is fantastic.

Stayed in May 2024

N/A

The place is situated in a excellent location. There is supermarket within 3 minutes walk. The beach is 7 minutes by car. The appartment has all of the items to cook. Parking was always available

Stayed in September 2023

The awful communications, paper thin walls (can hear everything from the flat next door), rock hard sofa bed, not even enough toilet paper for two days. And change the check in rules. Seriously just put the key boxes outside and done, let people check-in as late as they want… Yeah I know, it’s written in policy but when I change my travel plan to arrive within your hours and then wait half an hour for the key… sorry not acceptable.

The location is great, such a beautiful place!

Stayed in August 2023