the hair shampoo was running out ... should have been replaced by the cleaners

very clean and neat + good location

Stayed in May 2024

Cleanliness could be slightly better. Entrance/hallway smelled slightly musty. Steep staircase, no elevator. Place in front of the building not very well kept. Tissue box would have been nice.

Centrally located, room decoration initially quite appealing. Comfy bed. Little interaction with personal but front desk agent seemed friendly.

Stayed in May 2024

The clothing storage was tiny. I would take out the little table and vase. The communal area for heating food in the microwave and making coffee was great.

Location was very central. The room had everything In it that we needed. Staff were helpful.

Stayed in May 2024

Overpriced, but maybe it's just the rule in Rotterdam downtown. No table nor chairs in the room, but the space is enough for a couple for some days.

Good choice in downtown Rotterdam. The room is very clean. The size is compact, but acceptable. The bathroom, on the other hand, is spacious and also very clean. The shower's good. The hotel is within a walking distance from the train station if you travel light. There are restaurants, cafes and excellent bars nearby. We were able to reach many tourist spots by foot. There's a coffee machine and some biscuits for the guests all day long, for free. I'd recommend this hotel.

Stayed in April 2024

An interesting room design wise. Even though the room was really small, the bed was big and comfortable.

Stayed in May 2024

Nothing to dislike. The hotel and check in are apart from each other about 100 meters but that was not a problem at all.

Modern, clean and pretty hotel.

Stayed in March 2024

Don't forget to turn off the heating if you're sleeping at the top bunk.

2 friends. Got upgraded to a two-bed room. Sufficiently big. Calm. Nice design features and top quality shampoo and body wash. Very convenient location to the entire city centre and train station.

Stayed in April 2024

-

Very central location, very friendly staff

Stayed in April 2024

Parking could be closer. In my room police sirens could be heard.

Very centrally located with metro and tram stop right in front. Friendly and helpful staff. Simple but convenient design. I appreciated the breakfast/coffee room.

Stayed in March 2024

However the room is small so keep it in mind.

I liked the location and the room decor. I also had speakers in the room helping me feel comfortable when travelling alone. Definitely would recommend for a short stay alone.

Stayed in February 2024

Very very tiny rooms.

Really comfortable Bed and great location, everything close by.

Stayed in March 2024

The window is broken. It cannot be locked. It will be very cold at night

The location is good

Stayed in March 2024

The location is excellent. Very central.

Stayed in March 2024

I was in the standard king room on the ground floor which is located right opposite the small common area where you find a coffee machine and microwave. This meant that from morning until evening, but especially in the evening until about 11pm, I heard groups of people in the common area - sometimes groups of ten speaking and laughing at high volumes. The door did not prevent much noise from entering my room, so it felt like sitting right next to them. They were on holidays and behaving accordingly, and I was there for work and expecting a very quiet place. If you travel for work, this place may not be as quiet as it looks from the description. The lack of staff might mean that other guests treat the common room like a living room. If you're on an upper floor though, I expect this will not be much of an issue - though people above me were also occasionally using the excellent sound system in their room to play music that blasted through all walls.

The cleaning staff and staff at hotel Emma was very friendly. I really liked the option to have a coffee and heat up food in the microwave in the common area. The check-in was super easy and the location was very convenient.

Stayed in March 2024

Room could have had a slightly deeper clean. Superficially it was clean, but as soon as you look behind or under things you spot areas that haven't been cleaned in years.

Location was amazing and rooms and bathrooms were lovely.

Stayed in February 2024

The room is rather tiny, with the room's hallway also doubling as part of the bathroom. So, you can't leave the room while someone is using the bathroom. Also the glass door provides little privacy, and definitely very little sound proofing. The room we were given wasn't exactly as the pictures, as the space shown in front of the bed was half in size (it only fit one of the chairs shown (and definitely no table) The neighborhood, even though central, is sketchy. It turns a bit into a ghetto at night, with thug-looking guys at every corner and homeless people here and there. Would definitely not recommend girls travel alone around here - me being with my girlfriend didn't even stop them from shouting comments at her. Also the Rotterdam people are far from welcoming (the reception staff was definitely an exception).

Cosy little room, very bright thanks to its big window. Everything in it is modern (including Bluetooth speakers you can use). You have to climb to get on the bed but it is big and cosy - tucked in between the walls and the big window. It is located in a central part of Rotterdam, with a tram station right outside. The reception staff (at hotel Emma, across the road, where you check-in) was very polite and friendly.

Stayed in February 2024

The check out was a bit unclear

It was nice and comfortable, cozy room.

Stayed in February 2024

No Decaff coffee & shower water goes all over the walkway

Friendly staff, good location & value for money

Stayed in February 2024

Great location, nice desig for the rooms.

Stayed in February 2024

I thought the room looks like the picture with seating area, but it’s waay smaller, the room has only bed. So either sleep or use the toilet

The design, the location

Stayed in February 2024

Slightly loud at night but not too disruptive

Great location and lovely room

Stayed in February 2024

Someone should think again about the "funny" (?) inscription on the wall by the bath tub. "Nice butt!" is not what you want to read on the wall in your hotel room.

Ideal for travellers with social anxietes: you don´t have to meet anoyone. Check-in on a terminal in a nearby hotel Emma, for check-out you just drop the key card to a box on the front door. Noone is greeting you, aksing you how are you doing today, wishing a nice day. Plus perfect location!!!! The place in front of the Unplugged is apparently popular among people who don´t fit in this capitalist system. They are not too loud and when you see them in the street, they understand yr body language, no offense.

Stayed in January 2024

The room was not very clean, there was a lot of hair on the floor and since our room was on the street side there was also noise during the night,but it wasn't as bad as expected.

Nice room with large windows and very nice staff! From the kitchen on the grond floor you could get coffee and tea and borrow kitchen utilities. Also very nice sound system for listening music and watching tv. The bathtub was amazing!

Stayed in January 2024

-Very unclear check-in instructions, no email with what to do to check-in, apparently we had to walk to another hotel nearby to check in, had to search through all the hotel info to find out what we had to do. the room key doesn't work on outside door at night, had to again walk to the other hotel and ask them to let us in. -Pillows were very small -it's ridiculous the walls and the door of the bathroom and the toilet are all made of see-through glass?? no privacy at all, a bit awkward when travelling with friends

Good location, clean, comfy bed,good shower, nice interior, cool speakers in the room to play your own music

Stayed in January 2024