Kneuterdijk 8, The Hague City Centre, 2514 EN The Hague, Netherlands
#9 of 52 hotels in The Hague
Guests' ChoiceBased on 830 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.7
Facilities
9.0
Staff
9.2
Value for money
8.4
Free WiFi
8.9
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End of dialog contentReviewed: 5 May 2024
Sarah
United KingdomWe requested a twin room and this couldn't be provided, so myself and my friend had to share a double.
The hotel is a beautiful building, sensitively renovated and spotlessly clean. The rooms were decorated nicely, huge big shower in the bathroom. Location is excellent for exploring Den Haag and an easy walk to the central station.
Stayed in May 2024
Reviewed: 29 April 2024
Yasmine
NetherlandsWe have never slept in a quiter hotelroom than this before! Had an amazing stay.
Stayed in April 2024
Reviewed: 29 April 2024
Lackana
ThailandLocation
Stayed in February 2024
Reviewed: 14 April 2024
Angelika
Australiathe lighting in the room was too dark.
I thought - above all else - the staff was excellent. They were extremely helpful, taking extra time to assist - both at the desk and at the breakfast. One of the breakfast staff helped me so much when I got ill - Susa in the restaurant and Adrienne at the desk. Also the first person at the desk who had been to Australia.
Stayed in April 2024
Reviewed: 11 April 2024
Rita
United Arab EmiratesPillows and rooms with near building view
Location
Stayed in April 2024
Reviewed: 10 April 2024
Peter
United KingdomThird bed wasn't made up and there were no towels for the third guest. This was remedied very fast by reception & compensated for the trouble. Bathroom sink was blocked and took two days to unblock, which was a minor inconvenience.
Room was good size for three people and the facilities were good. Excellent location as we have stayed there previously, and will stay again.
Stayed in April 2024
Reviewed: 10 April 2024
Michael
United KingdomNothing to suggest
Excellent location, quiet comfy rooms, great value for money, parking garage belowNothing
Stayed in April 2024
Reviewed: 8 April 2024
Maria
GermanyThe hotel was beautiful, the staff was lovely and helpful, they left chocolate in our room for us which was a beautiful detail, the beds were comfortable the showers were spacious, everything was so clean, just absolutely amazing
Stayed in April 2024
Reviewed: 4 April 2024
Laura
NetherlandsExcellent hotel. I stayed with my 5 yo Son and they were very thoughtful of kids. Thank you!
Stayed in March 2024
Reviewed: 2 April 2024
Amy
United StatesNothing
Location
Stayed in April 2024
Reviewed: 31 March 2024
Maria
SpainRoom on first floor with window to inside "patio", cute but no daylight on the room and felt a bit claustrofobic. Beautiful closet but not really handy.
Perfect location in the center
Stayed in March 2024
Reviewed: 26 March 2024
Kamilla
FrancePillows are not of best quality…
Excellent location, very friendly and flexible staff, comfortable rooms and a very good breakfast.
Stayed in March 2024
Reviewed: 19 March 2024
Anita
IrelandI rang ahead to find out about the parking facilities and was told there was a day rate. The parking facility under the hotel is run by a separate company. The hotel told us they have a day rate but when we checked out of the car park downstairs we were charged by the minute! Our parking bill came to over €218 for two nights!! Ringing assistance in the car park we were told the car park had got rid of the day rate. We requested the hotel to intervene and the girl at reception rang somebody from the carpark team, who talked with his supervisor so we only had to pay 2x daily rate. It took nearly 1.5 hours before this was resolved. Several other guests encountered the same problem.
Rooms were very quiet, great comfy beds, excellent location, good breakfast
Stayed in March 2024
Reviewed: 17 March 2024
Martin
United KingdomNothing all very good - hope to be back !
Very nice central hotel Excellent hotel very nice room and excellent staff. Good breakfast choices too !
Stayed in March 2024
Reviewed: 13 March 2024
Jan
BelgiumGetting a drink to lounge at night, you have to pass via the cocktail bar. That is because this field asks for what I didn't like. It's trivial.
Very nice. Getting in at reception, way to room, room itself, breakfast buffet, ...
Stayed in February 2024
Reviewed: 12 March 2024
Sandra
United KingdomI could not find a kettle in the room. Only a coffee maker.
Excellent location, wonderful room and BBC channels on the TV!
Stayed in March 2024
Reviewed: 12 March 2024
Waldemar
IrelandCould not fault anything with Hotel , i did like the idea of the smaller breakfast option , we all had differnt items and all were lovely , i had eggs both days and came with toast , and very well priced , staff were so helpful
Stayed in March 2024
Reviewed: 9 March 2024
Shatha
KuwaitGreat
Stayed in February 2024
Reviewed: 26 February 2024
Elsbeth
MozambiqueFriendly reception, clean and well maintained, good location.
Stayed in January 2024
Reviewed: 24 February 2024
Philip
United KingdomNothing
Lovely big room with great shower in ensuite.breakfast buffet very good. Staff all helpful
Stayed in February 2024
Reviewed: 18 February 2024
Patricia
United KingdomVery clean staff very helpful
Stayed in February 2024
Reviewed: 18 February 2024
Chris
United KingdomBecause I don't use a credit card I was unable to pay for my meals at the end of the week, which would have been better. This is probably the fault of Voco policy but it seems to suggest that people who don't live on credit are more of a flight risk and won't pay their bills even though they had paid their room rate in advance. This is somewhat counterintuitive and annoying. Every other hotel I used on this trip was perfectly alright with a final payment.
Location was excellent, the evening meal choice was different with Dutch dishes rather than the standard fare.
Stayed in February 2024
Reviewed: 17 February 2024
Dana
BelgiumThe room was rather small but cozy
The location is very convenient if you come by train. Very comfortable bed, clean room with all you need. Excellent bar downstairs, friendly staff
Stayed in February 2024
Reviewed: 15 February 2024
Emily
IrelandNothing
Stayed in February 2024
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