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Reviews of voco The Hague, an IHG Hotel 4 stars

Kneuterdijk 8, The Hague City Centre, 2514 EN The Hague, Netherlands

#9 of 52 hotels in The Hague

Guests' Choice

Review score

Based on 830 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.7

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 5 May 2024

    9.0
    Beautiful hotel, reasonably priced; in a fantastic location
    • Leisure trip
    • People with friends
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    We requested a twin room and this couldn't be provided, so myself and my friend had to share a double.

    The hotel is a beautiful building, sensitively renovated and spotlessly clean. The rooms were decorated nicely, huge big shower in the bathroom. Location is excellent for exploring Den Haag and an easy walk to the central station.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    8.0
    Lovely stay!
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    We have never slept in a quiter hotelroom than this before! Had an amazing stay.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Stayed in February 2024

  • Reviewed: 14 April 2024

    10
    excellent - made better with very special staff.
    • Business trip
    • Group
    • Queen Room with Atrium View
    • Stayed 2 nights

    the lighting in the room was too dark.

    I thought - above all else - the staff was excellent. They were extremely helpful, taking extra time to assist - both at the desk and at the breakfast. One of the breakfast staff helped me so much when I got ill - Susa in the restaurant and Adrienne at the desk. Also the first person at the desk who had been to Australia.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Good
    • Leisure trip
    • Family with young children
    • Premium Twin Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Pillows and rooms with near building view

    Location

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    Voco Den Hague Stay April 2024.
    • Leisure trip
    • Family with young children
    • King Suite with Lounge and Sofa Bed
    • Stayed 3 nights

    Third bed wasn't made up and there were no towels for the third guest. This was remedied very fast by reception & compensated for the trouble. Bathroom sink was blocked and took two days to unblock, which was a minor inconvenience.

    Room was good size for three people and the facilities were good. Excellent location as we have stayed there previously, and will stay again.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    Excellent and top of my list if I return to The hague
    • Leisure trip
    • Family with young children
    • Premium Twin Room with Sofa Bed
    • Stayed 1 night

    Nothing to suggest

    Excellent location, quiet comfy rooms, great value for money, parking garage belowNothing

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Perfect stay
    • Leisure trip
    • People with friends
    • King Suite with Lounge and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The hotel was beautiful, the staff was lovely and helpful, they left chocolate in our room for us which was a beautiful detail, the beds were comfortable the showers were spacious, everything was so clean, just absolutely amazing

    Stayed in April 2024

  • Reviewed: 4 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent hotel. I stayed with my 5 yo Son and they were very thoughtful of kids. Thank you!

    Stayed in March 2024

  • Reviewed: 2 April 2024

    10
    Great hotel! Bar made amazing drinks!
    • Leisure trip
    • Solo traveller
    • Queen Room with Atrium View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Location

    Stayed in April 2024

  • Reviewed: 31 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Atrium View
    • Stayed 2 nights
    • Submitted via mobile

    Room on first floor with window to inside "patio", cute but no daylight on the room and felt a bit claustrofobic. Beautiful closet but not really handy.

    Perfect location in the center

    Stayed in March 2024

  • Reviewed: 26 March 2024

    10
    Excellent hotel. You get your money worth!
    • Leisure trip
    • Solo traveller
    • Queen Room with Atrium View
    • Stayed 5 nights
    • Submitted via mobile

    Pillows are not of best quality…

    Excellent location, very friendly and flexible staff, comfortable rooms and a very good breakfast.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    8.0
    Lovely hotel, in great city centre location, but parking rates and facilities are very confusing
    • Leisure trip
    • Couple
    • Queen Room with Atrium View
    • Stayed 2 nights

    I rang ahead to find out about the parking facilities and was told there was a day rate. The parking facility under the hotel is run by a separate company. The hotel told us they have a day rate but when we checked out of the car park downstairs we were charged by the minute! Our parking bill came to over €218 for two nights!! Ringing assistance in the car park we were told the car park had got rid of the day rate. We requested the hotel to intervene and the girl at reception rang somebody from the carpark team, who talked with his supervisor so we only had to pay 2x daily rate. It took nearly 1.5 hours before this was resolved. Several other guests encountered the same problem.

    Rooms were very quiet, great comfy beds, excellent location, good breakfast

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Atrium View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing all very good - hope to be back !

    Very nice central hotel Excellent hotel very nice room and excellent staff. Good breakfast choices too !

    Stayed in March 2024

  • Reviewed: 13 March 2024

    10
    Nice ... Again :-)
    • Leisure trip
    • Couple
    • Queen Room with Atrium View
    • Stayed 2 nights
    • Submitted via mobile

    Getting a drink to lounge at night, you have to pass via the cocktail bar. That is because this field asks for what I didn't like. It's trivial.

    Very nice. Getting in at reception, way to room, room itself, breakfast buffet, ...

    Stayed in February 2024

  • Reviewed: 12 March 2024

    10
    Would definitely stay there again.
    • Business trip
    • Solo traveller
    • Queen Room with Atrium View
    • Stayed 1 night
    • Submitted via mobile

    I could not find a kettle in the room. Only a coffee maker.

    Excellent location, wonderful room and BBC channels on the TV!

    Stayed in March 2024

  • Reviewed: 12 March 2024

    10
    very relaxed environment , staff so helpfull and friendly,
    • Leisure trip
    • Group
    • Twin Room with Mobility Accessible Roll In Shower
    • Stayed 2 nights

    Could not fault anything with Hotel , i did like the idea of the smaller breakfast option , we all had differnt items and all were lovely , i had eggs both days and came with toast , and very well priced , staff were so helpful

    Stayed in March 2024

  • Reviewed: 9 March 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Queen Room with Atrium View
    • Stayed 4 nights
    • Submitted via mobile

    Great

    Stayed in February 2024

  • Reviewed: 26 February 2024

    8.0
    Very pleasant stay.
    • Leisure trip
    • Solo traveller
    • Queen Room with Atrium View
    • Stayed 1 night
    • Submitted via mobile

    Friendly reception, clean and well maintained, good location.

    Stayed in January 2024

  • Reviewed: 24 February 2024

    9.0
    Great hotel near city centre
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Lovely big room with great shower in ensuite.breakfast buffet very good. Staff all helpful

    Stayed in February 2024

  • Reviewed: 18 February 2024

    9.0
    We found it very central to where we wanted to be
    • Leisure trip
    • Couple
    • Queen Room with Atrium View
    • Stayed 4 nights
    • Submitted via mobile

    Very clean staff very helpful

    Stayed in February 2024

  • Reviewed: 18 February 2024

    8.0
    A good hotel spoiled my an annoying policy on credit.
    • Business trip
    • Solo traveller
    • Queen Room with Atrium View
    • Stayed 8 nights

    Because I don't use a credit card I was unable to pay for my meals at the end of the week, which would have been better. This is probably the fault of Voco policy but it seems to suggest that people who don't live on credit are more of a flight risk and won't pay their bills even though they had paid their room rate in advance. This is somewhat counterintuitive and annoying. Every other hotel I used on this trip was perfectly alright with a final payment.

    Location was excellent, the evening meal choice was different with Dutch dishes rather than the standard fare.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    10
    Cozy place, very convenient location
    • Leisure trip
    • Couple
    • Queen Room with Atrium View
    • Stayed 2 nights
    • Submitted via mobile

    The room was rather small but cozy

    The location is very convenient if you come by train. Very comfortable bed, clean room with all you need. Excellent bar downstairs, friendly staff

    Stayed in February 2024

  • Reviewed: 15 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Stayed in February 2024

Showing 1 – 25

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