Very bad beds- mattress falling down constantly and if you want to use it like double bed- it spreads

Very nice spa area (no swimsuit days are much better). Tasty breakfast and helpful service. Own express machine in the room is a big plus

Stayed in May 2024

N/A

The access to the spa is the valuable and memorable aspect to the stay.

Stayed in April 2024

This hotel "belongs" to a great wellness spa centre, that's included when you book the hotel. The Spa is great, with multiple inside and outside sauna's, steambaths, jacuzzi's and pool. Great for a nice getaway! Dinner and breakfast also very good!

Stayed in March 2024

It should be put in the description which you see before booking, that the hotel is charging 100 € for every person as guaranty/insurance. I got my money back, but I would prefer to be informed about this in advance. It also should be clear before booking that you need to pay for slippers in order to use the spa facilities.

Comfortable room and bed.

Stayed in April 2024

The bedrooms, they were dark and didn’t feel comfortable. They are on the car park, which makes them very noisy. We had to move room because it was so noisy.

The spa is beautiful and staff and food very accommodating.

Stayed in April 2024

The bed wasn't good. The roll top mattress made me keep falling off the side, I was having to avoid falling out of bed. The 2 twin beds to together make double kept separating.

The spa & gym are amazing. Breakfast was great. Staff were fantastic & very helpful.

Stayed in April 2024

Location, quiet and easy to reach from the airport but a bit decentralized and you have to take a while to get into the city, however, perfect for a wellness weekend.

A pleasure to stay at this hotel and can unreservedly recommend it. The hotel is a clean, well-equipped facility, which makes the entire staff an oasis of well-being. The principle "customer is king" really stands out and is lived by the entire staff. One further special highlight is the first-class spa area. Instead of a hotel spa, this feels more like a thermal spa and features everything you could wish for during a relaxing stay. From the various saunas and steam baths to the relaxing relaxation areas, everything was perfect. The breakfast was plentiful and varied, so there was something for everyone. All in all, I highly recommend this hotel. It offers excellent service, and no matter what request or question I had, the staff were always friendly, and helpful and went out of their way to make my stay as pleasant as possible. Many thanks to the lovely staff for their wonderful hospitality!

Stayed in April 2024

The cleaning staff are nice, but they seem a bit untrained and have made a few mistakes that are not up to industry standards: • Moving guests’ belongings unnecessarily. Nothing was lost, but it was not nice to see pajamas piled up on a chair. • Not having dedicated channels of transport of tools, resulting in them using the elevators alongside guests and creating congestion with carts. I have been assigned to stay in another building that misses a covered passage in between - had to run for 20 seconds in the rain to reach the main building, where the cafeteria and spa facilities are. Additionally, the parking rates, both hourly and for a “day card,” are relatively high. The location is less accessible without a car, which means that parking costs could be a consideration for those driving there.

Overall, we had a pretty good stay. Everything was nicely maintained at a sufficient level. Nothing too fancy, but pleasant.

Stayed in April 2024

The spa is spectacular

Stayed in April 2024

Breakfast buffet extremely chilled, making some food items (fruits, vegetables) too cold to enjoy. While I appreciate a well-lit room, which was the case here, there weren't many options to create a more cozy lighting. Bathroom and room lighting not suitable for makeup application.

Reception staff very friendly and quick to help with any queries. Quiet and spaceous room, well-lit. Nice breakfast area and breakfast options. Hotel restaurant was only for guests using the spa, but there is a nice restaurant within walking distance of the hotel.

Stayed in April 2024

The prices of the food were excessive & the breakfast choice was limited

We enjoyed how we stayed naked all weekend in the spa & outside on the terrace in the sun

Stayed in April 2024

Paid parking for hotel guests

Wellness is fantastic

Stayed in April 2024

No complaints about this hotel.

All the saunas give this spa a special experience. The facilities give a relaxing stay. Restaurant food delicious. Enjoyed a very good massage.

Stayed in April 2024

Room is acceptable.....

Very nice spa, acceptable breakfast, reseptionists work perfectly, ready to help you in all cases, answer kindly and with smiling.....

Stayed in April 2024

The twins beds were a little uncomfortable but still good nights sleep for two nights!

Really liked the facilities and all alternatives offered. Clean and nice room. Good breakfast!

Stayed in April 2024

Love this hotel and the spa is amazing. Me and my partner had an awesome time. Staff were friendly and very helpful. I would definitely recommend this place. Can't wait to stay again. Thanks for having us

Stayed in April 2024

Not many restaurants nearby.

Therme facilities are the best in the area. Short walk from train stations (Amsterdam Zuid maybe 20 minutes away).

Stayed in February 2024

Nothing of note.

Spa facilities impeccable. Wonderful atmosphere all round. Rooms clean, comfortable, and well serviced. Great location if wanting to be a little out of central to relax and unwind, but incredibly easy to access Amsterdam central, Haarlem, and other destinations. Friendly staff.

Stayed in March 2024

The room was clean, but we found an used condom behind the curtain the corner of the window. I can understand it could be easily missed, but any way unpleasant. We found it just before checking out, so it didn't ruin our stay.

The spa is great. I enjoyed it a lot, big space, enough facilities for everyone.

Stayed in February 2024

This review has been hidden because it doesn't meet our guidelines.

You need to go outside to get from your hotel room to the spa, which is a bit uncomfortable but not a big problem

Really nice spa with a quite atmosphere outside of Amsterdam, easy to get there and super friendly staff

Stayed in March 2024

I had to pay 100 euros during the check-in It was blocked on my card and returned back in a week, but the experience with it is quite strange Water didn’t easily come out of the shower head so we had to clean it to get a well spread water flow breakfast was 3/10 Not lots of options and food didn’t have lots of taste

Was comfortable The view was quite calming Love that spa was included in the coat

Stayed in January 2024

Some broken items that could not be replaced contributed to diminishing comfort. The staff was kind but could show more interest and effort to assist in resolving problems. Also paying fee not being included in the price and not being indicated was a bit over the top.

Comfortable, spacious, quiet

Stayed in March 2024

Too too many confirmation emails with rules. Would have liked a better top line heads up regarding slippers needed to enter the spa when staying as a guest of the hotel--, and clarity on the hours of spa for visiting guests limited to first day only :(

Good! Nice salad selection a plus+

Stayed in March 2024