Breakfastb buffet only started at 8am in the weekend; needed to leave earlier

Location, spacious and comfortable rooms. Easy to park in garage.

Stayed in April 2024

No fridge in the room

Clean rooms, polite staff

Stayed in March 2024

The rooms and its equipment are not brand new. It shows several years of use.

Exceptionally polite staff. Very good location. Tasty breakfasts and evening meals (I really like this option). Comfortable and appropriately sized room. Possibility to use the gym and sauna. It is also possible to iron wrinkled clothes.

Stayed in February 2024

the simplicity and the friendliness of the staffs

Stayed in January 2024

Rooms were a bit dated.

Staff at the Hotel were super friendly. We had to leave early so they made us up a breakfast bag. Hotel is close by to the station so an easy trip to the airport. The evening meal was appreciated after a long day's travelling.

Stayed in January 2024

The receptionist. Booking.com charge extra for the dinner package that the hotel offer for free anyway. What they don't say is it is between 6pm and 8pm and our train arrived at 8.15 so we missed it. We left before breakfast. The kitchens close so there is no room service or bar food. They did agree to heat up the leftovers for us eventually but it ruined the trip as the main reason for picking this hotel was it provided food. It doesn't. He also told us our key was for a certain room and when we went in, there was another person's belongings including a wallet on the table. That should never have happened. All the other staff were lovely, he was rude and had no customer service skills.

The location was great, a 5 minute walk from train station and close to Torp airport. Sandefyord town looked beautiful in the snow but we didn't get much chance to explore. Room was big enough, but hotter than I like. Everywhere looked very clean.

Stayed in December 2023

Couldn’t connect tv with phone

Was comfortable stay

Stayed in September 2023

This was my second time I was here, and this time the dinner was not that good. However, considering that it is included in the price, there isn't much to complain about.

I liked staff the most, along with the comfort of the room. I had a flight before the breakfast, and the receptionist kindly offered to pack breakfast for the trip.

Stayed in October 2023

Stayed in a part of the hotel which was dated, so carrying the bags up and down a few steps was a little awkward, but price, staff and location made up for it.

Lovely staff, great location, free dinner AND breakfast, with homemade cake and coffee in the lobby Very quirky fun , as hotel has a whaling museum, as part of the property.

Stayed in October 2023

Larger, better quality towels and washcloth; more comfortable beds/pillows.

Meals offered were fantastic, customer service was exceptional, room facilities were average (towels, bedding).

Stayed in September 2023

Perhaps some extra pillows for the bed.

The included meal and breakfast was a massive help, and the hotel has decent amenities.

Stayed in September 2023

Very noisy guests whom the hotel staff couldn’t identify by room. I ended up waking up three times. In the end, I had to shout in the corridor telling the noisy guests to stop screaming and laughing loudly. The noise disapeared after that. I don’t think the staff handled that situation correctly. The windows didn’t have security lock. Someone was smoking nearby and I could tell from the smell coming in my room.

Great location

Stayed in September 2023

We had to wait for our room to be ready even at 3pm. Too many stairs for suitcases.

Good location and breakfast. Spacious room.

Stayed in August 2023

It was perfect!

Very nice location! Perfect brakfast

Stayed in July 2023

there was no aircon plus we had to move rooms for the second night and it appears this is the norm as many were doing it. The second room although better had worse bathroom facilities. Also, some of the staff need to learn better customer service, esp. when guests are waiting.

we loved the location being so handy to everything and even with our hire car there was solid parking underneath. The added bonus of breakfast and dinner was a nice surprise. The wifi was also very good and given we could also invite others to join us for a meal at minimal cost was a bonus.

Stayed in June 2023

location, breakfast! whale history, comfortable

Stayed in April 2023

Nothing.

The room was sizeable and very comfortable, with an excellent shower. A fantastic all-you-can-eat breakfast included and the included evening meal was a real bonus as well. Decent value for money, basically the perfect stay.

Stayed in March 2023

no tea and coffee facilities in the room

friendly and homely

Stayed in January 2023

The staff were super friendly and supportive.

Stayed in December 2022

nice reception and bar area with seating. good breakfast

central to restaurants

Stayed in November 2022

location

Stayed in October 2022

moquette in the room.

position and buffet dinner included in the room cost and the

Stayed in August 2022

The breakfast room was too small with few windows. They should tone down the celebration of whale hunting, an endangered species.

the reception service

Stayed in July 2022

The bed was not uncomfortable, but one mattress for 2 people is not optimal

The location is great, the food was also good and the staff very friendly and accommodating.

Stayed in July 2022