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Reviews of Enter St Elisabeth Hotel & Spa 4 stars

50 Mellomvegen, 9007 Tromsø, Norway

#19 of 23 hotels in Tromsø

Guests' Choice

Review score

Based on 57 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    7.9

  • Facilities

    8.2

  • Staff

    9.1

  • Value for money

    7.9

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 4 May 2024

    9.0
    Excellent.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was good

    Good location, clean rooms, friendly staff, parking available

    Stayed in May 2024

  • Reviewed: 20 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights

    Breakfast was quite good

    Stayed in March 2024

  • Reviewed: 16 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was some noise coming from the renovation kinda early in the morning.

    The room was visually very beautiful. The bed was comfort and the staff was helpful and kind.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    The hot tub cover outside was flapping in the wind all night, very noisy. We reported it and the hotel had it repaired by our third night. We picked a room with a sea view, but it was really a mountain view. You could only just see the sea looking sideways out the window. It's not how it looked in the picture.

    Friendly helpful staff. Free hot drinks machine, great to return to after a cold arctic adventure! Room was clean and comfortable with a good shower, no internal noise. One of the better value hotels in Tromso.

    Stayed in March 2024

  • Reviewed: 12 April 2024

    9.0
    Nice place and good view
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Have to walk up the hill

    I love that it has free washer and dryer. And that has free breakfast and the chow hall has a good view

    Stayed in March 2024

  • Reviewed: 10 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room with Sea View
    • Stayed 5 nights

    The breakfast was good. Location was good, but a bit far from the main city center. We could have walked, but since it had snowed during the days we were there, we took cabs mostly.

    Stayed in March 2024

  • Reviewed: 3 April 2024

    8.0
    Hotel with perfect view
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The location is a bit hilly. Quite slippery during snow. Don't expect a tasty breakfast.

    Very nice view from the room & restaurant.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Hot tub advertised but didn’t know this for an additional fee til we arrived. Would have been ok with it if we knew before hand.

    Well located less than 10 minute walk to centre of town. Clean property and staff very informative

    Stayed in March 2024

  • Reviewed: 1 April 2024

    7.0
    Relaxing.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The sea facing open baths accessibility was not quite good

    Well located Looked after

    Stayed in February 2024

  • Reviewed: 26 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are due for renovation. Other rooms in same building are currently undergoing renovation. So also our room will be refurbishef soon. I am sure.

    Restaurant

    Stayed in March 2024

  • Reviewed: 3 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Mugs and coffee capsules were never replaced Jacuzzi is too expensive

    Close to city centre but quiet Nice room Friendly staff

    Stayed in February 2024

  • Reviewed: 20 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The stay was great, just a few comments that I think would be helpful for the future: I wish they had a mini fridge and also an area where guests can have food outside of their rooms. We arrived late and got take away to the hotel, it was very difficult to eat there.

    Bedding was very comfortable. Checkin was very easy and quick. Details are important to me, so for example i liked they had Rituals body wash/shampoo. Coffee and tea available.

    Stayed in February 2024

  • Reviewed: 11 February 2024

    7.0
    Perfect
    • Business trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No pool

    Clean and tidy

    Stayed in February 2024

  • Reviewed: 9 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Our mattress had a slight dip in the centre

    Excellent hotel and comfortable stay with everything we needed. We had 4 good nights sleep at the hotel as the neighbourhood was whisper quiet. We enjoyed the complimentary hot drinks machine available 24/7 Short walk in to the centre of Tromso from the hotel. Self Taxi Booking service at reception was convenient and reliable.

    Stayed in February 2024

  • Reviewed: 7 February 2024

    9.0
    Good stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Too bad that the spa and jacuzzi service is not included in the price

    Nice service, smiling et friendly staff

    Stayed in January 2024

  • Reviewed: 31 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    It was Expensive

    The staff was friendly, great room.

    Stayed in January 2024

  • Reviewed: 31 January 2024

    9.0
    Good and warm
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room is a little bit small and the light in the room is very dark.

    Clean and warm, the heating device is really nice so won’t feel cold at night during cold weather. Shower space is big and front desk staff are very nice and friendly, always provide with biscuits and cookies.

    Stayed in January 2024

  • Reviewed: 19 December 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 7 nights

    The hotel was very nice. The beds were exceptionally comfortable with quality sheets and blankets. The staff were very friendly and gave some really good recommendations on activities and restaurants.

    Stayed in December 2023

  • Reviewed: 29 November 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The reception area and rooms were nice, but the halls and such were a little bit unfinished. Cool that it's an old hospital though!

    Super friendly and helpful staff!

    Stayed in November 2023

  • Reviewed: 23 November 2023

    7.0
    I would recommend this hotel but if a couple would visit then the suit option should be considered. Very friendly and ki
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Too small rooms, I knew that it would be that small but in the reality was smaller 🤓

    Very cozy and very kind staff

    Stayed in November 2023

  • Reviewed: 12 April 2024

    10
    Amazing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room is amazing

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast it was late I left without breakfast I told reception to have early breakfast

    Room

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was a bit dark. For me personally it was ok because it feels cosy but my friend didn’t really love it.

    The hotel staff was some of the nicest staff that I ever encountered! The hotel is a 10 minute walk away from the city center which is perfect because it’s a very calm area but also very close to the center. There is a gym included and a washing machine that’s free to use with the detergent and softener provided. The restaurant is on the top floor so you will have a great view when eating! There are couches in the halls which are very nice to hang out at. There is a kettle and a coffee machine in the room, along with coffee and teabags.

    Stayed in April 2024

  • Reviewed: 18 March 2024

    4.0
    Ruined because very little was as described
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Terrace view superior double room had a view of a 25ft bank of mud and a concrete hotel stair well to one side and the room was disabled (not asked for) so sink and toilet far too low for able bodied person . Also no drawers and no wardrobe and only paper cups for coffee or tea and no sugar or milk. Tv had only 3 channels all of no use except world news. The towels were totally inadequate and very stiff and hard . Resteraunt closed for redecoration but not told till arrived. Offered a ham sandwich and juice for £14 frim another hotel. We complained and asked to be moved but told fully booked and we were only moved the night before leaving . 3 nights in bad room. When we moved we had room for able bodied , wardrobes draws , China cups sugar milk Able bodied hight sink and toilet , better view and multi channels including Netflix The room was not cheap over thousand pounds for 4 nights On plus side beds very comfortable and bed linen good and staff were fantastic

    Restaurant out of commission but not informed before we got there told could pay 14 English pounds for a ham sandwich and carton of juice essentialy but this would be sent from another hotel

    Stayed in March 2024

Showing 1 – 25

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