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Reviews of The Villa by Frogner House 4 stars

Nygata 24, 4006 Stavanger, Norway

#14 of 22 hotels in Stavanger

Guests' Choice

Review score

Based on 63 hotel reviews

8.1

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.5

  • Facilities

    8.3

  • Staff

    7.4

  • Value for money

    8.1

  • Free WiFi

    6.5

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Showing 1 – 25

  • Reviewed: 4 May 2024

    7.0
    Cosy little rooms
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 2 nights

    I have booked a superior room and the room was very small. From the safety plan on the door it was possible to infer that all the rooms are small.

    The hotel is brand new, well decorated and very clean.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Of course it's sentrum so it's not easy with parking. But if having a car it can be an extra cost. We couldn't make it colder in the room, and sleeping (or trying to sleep) with open windows was loud. But we had no choice.

    It is a nicely renovated place. Automatic check in and out was easy. Room comfortable.

    Stayed in May 2024

  • Reviewed: 28 April 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No staff = no one to ask for help if needed. Also, with all the access codes- I didn’t feel safe as anyone smart enough can enter the building. Had No spoons, so was difficult with food and drinks

    Good spot and easy access to restaurants. Parking in front of the location- at the shopping center or just 100m at the large public car parking Elegant

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Great central stay
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    Bit noisy from the street side, so bring earplugs if you're a light sleeper

    All super clean, easy self check-in, nice stylish rooms and interior.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Good value for the location
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    Took a while to find how to get wifi Could not figure out how to turn on the electric stove. P(UE)(*#)*! The ferries at night generate some noise later in the evening

    Very modern and nice Good value

    Stayed in March 2024

  • Reviewed: 5 April 2024

    9.0
    It’s amazing
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    Everything was perfect except parking lot
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I think hotel has to pay a portion of the payment for parking. I paid 286kr for 1 stay.

    Everything is good except parking lot.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No breakfast and no reception

    Stayed in March 2024

  • Reviewed: 24 January 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Check in issue- self check in not working- had to wait over an hour for someone to come

    Location

    Stayed in December 2023

  • Reviewed: 31 October 2023

    9.0
    amazing location, nice self service hotel
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    there is no staff, no reception. its a self-service, even if we wanted to ask questions at least there should be a phone in the room that goes directly to reception. like if we needed extra towels or something. didn't like the idea that there was not a single staff. they needed to add for example spoons for tea or coffee in the room, if we needed we had no way of contacting reception, they left a telephone number but you had to call on your personal phone. also, the wifi instructions in our room were not correct. again if I wanted to call reception, i would have to call on my personal phone. lastly, the instructions for check-in need to be clearer seeing that no one is there to help you. you receive a day before a code in messages from the hotel but they don't clearly tell you ''this is the code you need to enter at check-in''

    amazing location, interior very clean and fashionable. rooms are very modern yet stylish. very clean and comfortable, and great location. in front of shops and coffee shops and the main bus stop to and from airport. i would stay there again if there was reception :)

    Stayed in October 2023

  • Reviewed: 20 October 2023

    7.0
    Score 70/100
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 16 nights
    • Submitted via mobile

    The first night of my stay, the temperature of the room was very low (probably it hadn't been used for a couple days or more) - there is not an air condition to use, just central heating individually operated, that was OK after the second day. However, a separate electrical heating device was also provided the next day to ensure appropriate heating. It is really hard to communicate with Hotel personnel, as there is not a Reception clerk dedicated at the facility. And if you don't owe a local phone number, you can communicate only through e-mails. There is not any Viber or Whatsapp number available - only a local landline number. The rooms of the Villa are a little bit expensive, for what they offer (just Bed - not breakfast) and also there is NOT a cuisine, neither a microwave or a small oven.

    The location was excellent. The matress of the double bed was really top. The room was very spacious.

    Stayed in October 2023

  • Reviewed: 29 September 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Dark room. No chair or sitting area. Breakfast opportunities limited.

    Good location and comfortable

    Stayed in September 2023

  • Reviewed: 23 September 2023

    7.0
    Okay with a few reservations
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    I missed a bit of human interaction. There was practically nowhere to store anything. Although there was a kettle and a coffee machine, the fact that there were no staff meant that once I had exhausted my supply of tea/coffee, there was no way of obtaining more.

    Great location. Comfortable bed. Automated check in worked fine although I had to wait some time before I was buzzed in.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    very good location

    Stayed in September 2023

  • Reviewed: 18 September 2023

    9.0
    Great spot to explore from
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 4 nights

    Excellent spot to explore from

    Stayed in September 2023

  • Reviewed: 22 August 2023

    8.0
    We were there the very first night of reopening after remodeling.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    First night opened so no elevator etc but we think it’ll be a great place.

    Clean, comfortable rooms

    Stayed in August 2023

  • Reviewed: 20 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It is with open windows ( 4th floor) during the night very noisy. Of course we could have checked that out beforehand. To us from a far distance it looked like a small street, but in reality it has heavy traffic ( busses , busses, busses) . One can use air conditioning….

    Central location!!!! Interior is what the pictures promise . Nice extras like wine glasses. And quite fancy lights , which was a design highlight for us altogether during our trip. Newly opened

    Stayed in August 2023

  • Reviewed: 24 April 2024

    5.0
    Adequate, if very impersonal, but for its awful shower…does not live up to reviews - avoid.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights

    The exterior of the hotel is pleasant to look at - as one would expect for a revamped listed building. The intrinsic flaw in this hotel is that it is so damn IMPERSONAL. Gen Z people might find this impersonality appealing. We didn’t . Check-in and check-out is by means of a slot in the wall. Apart from the odd glimpse of a chambermaid, there is zero human interaction. There was a note on the wall re. another address at which one can actually meet a member of staff of some sort, although I seem to recall that the window for doing so was pretty small. There is no dining room - the hotel is a mere annexe. Fortunately, just up the road was the local Thon hotel where, even as a non- resident, one can enjoy an excellent breakfast. When we come back to Stavanger we shall simply ‘cut out the middle man’ and stay at the Thon, instead of the robotic Frogner. I opted to book at this hotel on the strength of some pretty glowing reviews which - having stayed there - I feel are not justified. All this would have been perfectly bearable ( if not ideal ) had it not been for the appalling shower in our particular room (I think it was 413). The tiling of the shower floor sloped downhill, instead of forming a concavity. Result: every time one took a shower - no matter how carefully - the floor was inundated and one had to mop it up with a bath mat (no mop provided…) and wring it out God knows how many times into the loo. This was annoying, time-consuming and frankly unhygienic. The bathroom was not designed as a wet room : it looked like a proper luxury shower. Does this room find its way regularly on to price-saving websites because of its hopeless shower, I wonder..?

    The room was quite adequate - even pleasant - for a mid-price comfortable hotel…with one glaring exception - the flooding shower. It was a case of more style than substance e.g. a rack of upside-down wine glasses, a hard-to-operate espresso machine and a pathetically limited array of teabags - 2 rosehip tea bags - who the hell drinks rosehip tisane on a daily basis ?! The balcony was pleasant enough - a view over the rooftops with some distant glimpses of church spires.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    6.0
    Expect not much, then you are ok here.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Wifi didn't work properly, streaming didn't work due to this. And there is nothing else to do in the hotel. Checking in was a challenge, I choose pay at hotel, thát didn't work. Reception wasn't available. If I had known this up front, I would have chosen another hotel to stay at.

    Location is fine. If you don't expect anything, just a bed, this is the place to stay.

    Stayed in April 2024

  • Reviewed: 19 February 2024

    5.0
    It may be an excellent option for those who prefer a hotel without reception and housekeepers.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I tried throughout the night to turn off the lamps on the ceiling and wall, but unfortunately I could not find the switch off button.The next morning I wandered around hoping to find a housekeeper, unfortunately I could not find her either.

    The location of the hotel is in a perfect place.Cleaning was perfect.

    Stayed in February 2024

  • Reviewed: 7 February 2024

    6.0
    Nice robot hotel
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There’s no staff. Nobody to talk to. Check in is through a computer and it’s completely impersonal.

    It’s a nicely designed room

    Stayed in December 2023

  • Reviewed: 4 February 2024

    6.0
    Perfect design!!
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I stayed 2 nights and they didn’t clean my room at all? No clean towels and they didn’t make my bed. Also the elevator stopped working when I was checking out. I had a huge suitcase and needed help to carry it down. They helped me tho! So that’s good. Also, not really hot water in the shower the first night. It would just heat up to like mid hot..

    Súper nice design! Good location! good wifi

    Stayed in February 2024

  • Reviewed: 14 December 2023

    4.0
    Disappointing won't be staying again had to wait nearly 45minutes to get into my room
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    Showers only give hot shower for a few minutes before it becomes tepid even if you turn the valve to full hot

    Location

    Stayed in December 2023

  • Reviewed: 29 November 2023

    10
    As good as it gets.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The property is in a fantastic location, right in the city centre and just a 2 minute walk from the bus and train station. Check-in was very easy and hassle free. The room itself was beautiful, modern, and very stylish. The bed was incredibly comfortable, and the WiFi was fast. All in all, it was worth every penny and would be the only place I would consider staying again if I were to return to Stavanger.

    Stayed in November 2023

Showing 1 – 25

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