Smaastrandgaten 3, Bergenhus, 5014 Bergen, Norway
#47 of 47 hotels in Bergen
Guests' ChoiceBased on 693 hotel reviews
7.3Cleanliness
8.1
Comfort
8.1
Location
9.1
Facilities
7.5
Staff
7.4
Value for money
7.6
Free WiFi
8.5
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End of dialog contentReviewed: 21 July 2023
Andrew
United KingdomNowhere to store luggage until check-in time
Great location. Nice,spacious room. Very clean.
Stayed in July 2023
Reviewed: 20 July 2023
Lisa
AustraliaGreat location. Helpful staff. scan in and out with phone. Cleaning & toiletries
Stayed in July 2023
Reviewed: 20 July 2023
Ben
United KingdomSimple, easy to use, no faff, great location
Stayed in July 2023
Reviewed: 13 July 2023
Ceren
TurkeyTowels are a bit cheap looking. there is no door in the shower, bathroom becames really wet after shower.
Great location. Great price, easy access
Stayed in July 2023
Reviewed: 12 July 2023
Federica
United KingdomThe door that leads to the rooms on the fifth floor is too slow when closing. It does not feel safe.
Central location, 10 minutes walks from all the main attractions. Spacious room, comfortable bed and well designed.
Stayed in July 2023
Reviewed: 10 July 2023
Joanna
AustraliaNot too much room for things
Location comfort and price
Stayed in July 2023
Reviewed: 10 July 2023
Chethana
FinlandThe shower has no cubicle so the water goes everywhere
Really great location, easy to find, nice rooms
Stayed in July 2023
Reviewed: 8 July 2023
Melissa
GermanyThe shower does not have a door and when you take a shower the bathroom's floor is all wet.
The location was very convenient. The beds were comfortable and everything was clean.
Stayed in July 2023
Reviewed: 4 July 2023
Thomas
NorwayThe key web app
Nice looking room.
Stayed in June 2023
Reviewed: 3 July 2023
Colin
United KingdomI wasn't able to download the app to access the property. Luckily a sister hotel is nearby so got a "real" key from them.
Good use of smallish space in room and bathroom. Very good location.
Stayed in June 2023
Reviewed: 2 July 2023
Javorski
NetherlandsPerfect location in the center of the city
Stayed in July 2023
Reviewed: 30 June 2023
Craig
United KingdomDidn't receive a message like I was supposed to regarding getting room key using bluetooth, so had to go to other hotel which had a reception. Also, the fire alarm went off early in the morning.
Great location. Bed was really comfy. The bathroom looked cool.
Stayed in June 2023
Reviewed: 30 June 2023
Debbie
New ZealandHandy to ferry & train station
Stayed in June 2023
Reviewed: 26 June 2023
Kern
FranceNo staff most of the time, you have to go to a nearby hotel to get the keys. No breakfast The shower is not well designed, it fills up too fast Almost no space to arrange clothes.
Location is great, the room is clean, and the hotel is (reasonably) cheap.
Stayed in June 2023
Reviewed: 23 June 2023
Hendrik
South AfricaDid not could not receive access code beforehand, had to go to another hotel to book in and receive access cards.
Location close to transport facilities and tourist attractions.
Stayed in June 2023
Reviewed: 19 June 2023
Gavin
United KingdomWith dodgy internet it was tricky to download the app to get into the room.
This is very much a budget hotel with a tiny little room. There is no reception - you need an app to get in. But it is right in the middle of the city and the receptionists at their sister hotel close by offered very good service.
Stayed in May 2023
Reviewed: 12 June 2023
Yvonne
United Kingdomnightclub on roof was very loud, especially Friday and Saturday nights
location was great and room was very nice
Stayed in June 2023
Reviewed: 12 June 2023
Chinnapong
ThailandWe did, however, encounter some challenges with the staff at the main location during our check-out process. When we experienced an issue with the mobile key checkout, we sought assistance at the main location but were initially directed to handle it ourselves. It was only after persistence that the staff member eventually resolved the problem through the system. Additionally, we had specifically inquired about baggage storage upon our arrival and were informed that we could leave our bags after check-out, as we planned to spend a half day exploring the city before returning to Oslo. However, upon check-out, we were unexpectedly told that we could not deposit our baggage and were advised to return to the train station for storage instead. This inconsistency in information and inconvenience regarding baggage storage was disappointing.
During our stay, we opted for an apartment room which exceeded our expectations in terms of space and comfort. The room was remarkably spacious, and to our delight, it even included a sauna for a luxurious touch. The location of the apartment was ideal, as it was conveniently situated within walking distance of the train station and in close proximity to the main shopping street. This allowed us to easily explore the city and enjoy the vibrant atmosphere. We were thoroughly impressed with our accommodation choice and would highly recommend it to anyone seeking a convenient and comfortable stay.
Stayed in June 2023
Reviewed: 11 June 2023
Nina
NorwayDid not like this key-app. To use the mobile phone to open the doors in the hotel
The location. The modern vibrant colours in the room. Good bed.
Stayed in June 2023
Reviewed: 9 June 2023
Lauren
AustraliaNo thermostat in room
Convenient, great location
Stayed in June 2023
Reviewed: 6 June 2023
George
GreeceI was never able to understand how electricity works because I was not given a proper keycard and the explanations that were given via email were not sufficient As a result I didn't have electricity in my room for 2 days...
Very nice location Comfortable room I was able to get breakfast at another hotel of the same line - breakfast was very nice
Stayed in June 2023
Reviewed: 6 June 2023
Saurabh
IndiaDidn't have a reception, received the mobile key message at very short notice.
Location was pretty good, though it was inside a shopping mall. Room was comfortable.
Stayed in June 2023
Reviewed: 6 June 2023
Kasey
AustraliaThe check in was really hard(it's self checkin via mobile phone-if you don't have a phone number you have to go 10minute walk to the other hotel where the reception is to get a phisical key)and was really confusing trying to find the entrance, should be better signed with more clear instructions on how to check in before you get there
Nice comfy bed and clean room. Nice bathroom, good location
Stayed in May 2023
Reviewed: 4 June 2023
Markus
AustriaNoise at night from the rooftop terrace - we had room 601 directly below the terrace - this room had also only one window and was quite narrow - bad luck I guess but a bit pitty for the price level
Location
Stayed in June 2023
Reviewed: 1 June 2023
Lillie
United Kingdomdidn’t feel that clean. felt like a
good location
Stayed in April 2023
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