Longyearbyen, 9171 Longyearbyen, Norway
#8 of 11 hotels in Longyearbyen
Guests' ChoiceBased on 603 hotel reviews
8.7Cleanliness
9.0
Comfort
8.6
Location
9.1
Facilities
8.5
Staff
9.4
Value for money
8.3
Free WiFi
9.3
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End of dialog contentReviewed: 6 May 2024
Bernardo
NetherlandsThe arrangement is cosy, with friendly, open communal spaces. The breakfast was great. The individual room with the mountain view was a treat 😎
Stayed in May 2024
Reviewed: 1 May 2024
Andrew
United KingdomRooms pretty basic but comfortable bed.
Quirky and attractive place, good breakfast, free tea and coffee throughout the day.
Stayed in April 2024
Reviewed: 28 April 2024
Carl
United KingdomWas reticent about the shared bathrooms but not really a problem as invariably available when we needed to use them as one between 2 or 3 rooms
A quirky interesting hotel, a short walk from town. Cosy warm rooms and great breakfasts in the wonderful Vinterhagen.
Stayed in April 2024
Reviewed: 26 April 2024
Roger
United KingdomAll good
Lovely, helpful staff, great brekkie, and the only 'forest' in Svalbard is right outside the door!
Stayed in April 2024
Reviewed: 26 April 2024
Merve
Turkeyİt could be better if they had private bathroom rooms
Breakfast was amazing. free coffee and tea and some snacks at the common area was great. Vinterhuset restauran whale steak was amazing and i really liked the clean and very well equipped kitcheln where you can also cook.
Stayed in April 2024
Reviewed: 26 April 2024
Krzysztof
Polandsize of the room
Very helpfull staff, common facilities, superb breakfest, good location
Stayed in April 2024
Reviewed: 25 April 2024
Redalen
NorwayGreat food. Excellent staff
Stayed in April 2024
Reviewed: 21 April 2024
Magdalena
PolandThis place is beautiful and cozy! After long day in cold and snow there is no better place to be but at the chimney with hot drink. Extremely kind staff. Special thanks to Anastasia who was very helpful and patient when our tour was cancelled on last minute. If I ever come back to Spitsbergen, I will stay in the same hotel.
Stayed in April 2024
Reviewed: 14 April 2024
Andrew
United KingdomNothing
Cosy and quirky in a good way. Very relaxed and comfortable
Stayed in April 2024
Reviewed: 13 April 2024
Karin
United KingdomVery relaxing cosy hotel with use of a kitchen and lounge. Good location for town and port. Staff were excellent and breakfast was great with plenty of choice.
Stayed in April 2024
Reviewed: 12 April 2024
Katherine
United KingdomOn some evenings the corridors outside of the rooms got a bit loud with guests speaking to friends/ returning home from a drink etc. This wasn't the fault of the hotel however, and I noticed ear plugs were provided on the front desk counter although I brought my own.
I really liked the homely vibe I got, the staff were so helpful and kind and it really felt like returning home every day. The living room, bar and restaurant were exceptional and we found we spend a decent amount of time just chilling after a hard day's exploring in these areas. They were never busy, we always found a little nook to relax in and make ourselves a complimentary tea. The twin bed rooms were modest, but we only used them to sleep in. I loved the fact they were converted from minor's cabins, it really added to the experience for me! Despite sharing a bathroom I never waited to use one, the busier times were typically first thing in the morning with guests getting ready for excursions but even then it was easy to slot in.
Stayed in April 2024
Reviewed: 9 April 2024
Iuliia
FranceReally great place, I stayed here twice. I think it s my favorite place to stay in Longyearbyen. Very clean , breakfast is great, stuff is very friendly and decorations are amazing! Charming place The restaurant is top ! Thank you for everything
Stayed in April 2024
Reviewed: 5 April 2024
Yulia
GermanyI really enjoyed staying at this hotel. Full of history and lovely people. It's a five-minute walk from the centre . I'll definitely come back!
Stayed in April 2024
Reviewed: 3 April 2024
Karthikeyan
United StatesLack of a kitchen attached to the rooms where I stayed.
Very nice breakfast. One time the chef lady cooked extra scrambled eggs when it ran out at the end of closing time. We love the location, walked around the town. Walked down the road to take pictures of the mountains. Nice memories of it.
Stayed in March 2024
Reviewed: 2 April 2024
Louise
SwedenSome of the staff could have been more helpful. We waited for our tour outside and when they hadn’t shown up after 30 min we asked in reception but she didn’t really know what to do - it all worked out in the end and the bus arrived :) Also a little hi when you come back from a trip could have been nice. However nothing that ruined our trip in anyway.
Was a very Nice place. Cozy living room with free tea and coffee. Breakfast was great! we stayed in a twin room with shared bathroom as that was the cheaper option - bed could move together and plenty of bathrooms never had to wait. They had a kitchen which is great if you can’t afford to eat out everyday
Stayed in April 2024
Reviewed: 1 April 2024
Gary
United KingdomLocation and access to different tours. Buffet breakfast was good and had enough variety Rooms were basic but fine.
Stayed in March 2024
Reviewed: 1 April 2024
Moti
IsraelOld and nice. Very warm place-not only the temperature but people are very nice
Stayed in March 2024
Reviewed: 31 March 2024
Lee
United Kingdomt’s not my first stay at Mary Anns, and won’t be my last. It’s one of my reasons for returning to Svalbard! The staff always give such a warm welcome. I was in a foul mood following a luggage loss and they were so helpful and offered me spares of some items. The rooms are basic, but have more than everything that you need, controllable heating, a desk, wardrobe, mirror, even black out blinds. The bed is probably the most comfortable bed I’ve ever stayed in! The shared bathroom are immaculately cleaned (cleaned 3 times daily) and have piping hot, good pressure showers. The décor is amazing as always, from stuffed polar bears and foxes, to old mining maps. The exterior has been furnished with 100 christmas trees imported on pallets. The common lounge is also amazing, comfortable, with a full (immaculate) kitchen, TV, fireplace, wifi, tea and coffee. It’s pure bliss. The breakfast is also just incredible. Freshly cooked, and well presented it has a huge range of meats, berries, cereals etc. The breakfast makes a stay here incredible value. 100% recommend and WILL be visiting again. Vinterhagen: I came here a couple of years ago, and it has been a big reason for re-visiting Svalbard! The best restaurant on Svalbard. The space is incredible, you enter through a ‘cave’ filled with mining ephemera, which slowly opens out into a large airy conservatory offering views all up the Longyear valley. The service is fantastic, the menu beautifully presented, and on my first visit they offered me a special hors d’oeuvre. The food. The food is our of this world. It is one of the only places where you can enjoy a seal steak, and you will enjoy it, it is immense. I revisited for reindeer steak which is also beautifully cooked. The wine on offer is also superb, and the whole meal is great value. 100% recommend and hope to visit again.
Stayed in March 2024
Reviewed: 24 March 2024
Inês
NorwayCosy and good breakfast
Stayed in March 2024
Reviewed: 24 March 2024
Michael
United KingdomStaff are super kind and friendly and v helpful. Great location v close to the main street. Quirky and bit weird, sort of ski resort mid range hotel vibes, nice lounge to relax in and a nice bar. Really enjoyed staying here.
Stayed in March 2024
Reviewed: 8 March 2024
David
United KingdomNothing
Excellent buffet breakfast with extensive hot and cold food selection, friendly staff, good communal facilities (bar, kitchen/lounge, games room), cool atmosphere, very nice and warm inside. Single rooms are basic but adequate.
Stayed in March 2024
Reviewed: 5 March 2024
Lewentz
GermanyMy room had a bit of a leaky window so it got quite cold in the night due to a storm.
It had a charming feel, a perfect location and an excellent breakfast.
Stayed in February 2024
Reviewed: 4 March 2024
Ezio
ItalyStaff, breakfast, restaurant. Single room is very comfortable and has plenty of room for luggage and clothing.
Stayed in March 2024
Reviewed: 4 March 2024
Ezio
ItalyDouble rooms don't have hangers for clothes/towels and little spaces to store clothes, I was alone so I used the extra bed for laying clothes, but if we were two, that would be a problem. Going between double room/living room section and restaurant/breakfast require changing shoes a couple of times, a little bit of a hassle.
Staff, breakfast, restaurant
Stayed in March 2024
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