Too hot in the rooms without possibility of opening the window and no airco, no parking near the room only by the reception, almost impossible to walk iced roads and slopes. Room too essential for the price , no bathrobes or complementary toiletteries. Flimsy furniture and not well assembled.

The view , the barn restaurants and the food

Stayed in March 2024

Finding the room was a bit confusing. The outer door to the executive suites should be labelled. The hot tub was also not quite full enough.

Beautiful location. We were in an executive suite, which was awesome!!

Stayed in February 2024

Removing the hot tub lid was really difficult, especially as the snow from the decking had been piled up next to it so all we could do was lean it against the pile of snow which blocked out any view. There was also no step to get into the hot tub so it made it a bit tricky getting in and out, especially with the ice and snow on the ground.

The location was fantastic with amazing views across the snowy landscape. Although we could see distant towns and houses it really felt like we were in the middle of nowhere! The room was very comfortable - great beds and fun hot tub! Restaurant was a beautiful space in the old barn with fantastic views and a small but varied menu.

Stayed in February 2024

Service was poor for the price charged. No daily room service Atairs to room with ice, making it dangerous to go up and down w suitcases. Staff didnt offer to bring suitcasea to the room. People were nice but feeling is that thwy lack training/ instructions

Restaurant and breakfast was good View from the room was great

Stayed in February 2024

The accessibility to the room was up a steep set of stairs that were covered in ice. Parking was undetermined, lots of no parking signs. Official parking was possibly 400 yards from the property. But this was unclear.

The actual room, and the facilities in the room were excellent. The on-site restaurant was very good, with very helpful and pleasant staff. Breakfast was good.

Stayed in February 2024

Breakfast brilliant hot and cold stuff available.

Stayed in January 2024

I booked the king suite and the big bathroom was without carpet and all the accessories were missing. There was not tv. The service at the restaurant, they brought the soup without the spoon and we had to wait 5 minutes for it, we have asked the bred and they brought the bred at the end of the dinner.

The location it's amazing, there isa perfect view and we were lucky enough to see an amazing aurora. The rooms/apartment are 5 minutes walking distance from the restaurant. We were in the king suite and the view from the living room and from the bed room were simply amazing.

Stayed in January 2024

The staff were all very friendly and helped a lot, but they were off duty from 11pm after which you were on your own, as well as the fact that they were closed for lunch. But they did supply an out of hours phone number and offered room service at lunch. The shared jacuzzi was not in operation. Or atleast we couldn’t figure out how to use it.

We booked the Executive Suite and it was lovely! Lots of space and a great view to wake up to everyday. We took the northern lights tour two days in a row, we were lucky that both nights we saw the lights very lightly in the sky during the tour around senjas best viewing spots, rather ironically each night when we arrived back at the hotel the whole sky lit up. So we managed to see an amazing show for minutes both nights we were at the hotel.

Stayed in November 2023

The lock to the apartment door. You need 2 hands & it took about 20 trys. Even trying to leave from the inside was hard. The bed was 2 small beds put together. One queen bed would have been nicer.

Breakfast was awesome! Brown cheese was served & it was a great spread. The windows for viewing were fantastic. Clean! They made it special upon request for a 40th bday. We rented a hot tub one night. That’s a must.

Stayed in October 2023

The breakfast was cold, some of the food and the water ran out and there is no stuff to ask for

The location ia great, the view from the room was amazing!

Stayed in August 2023

Beautiful views through the large windows in the room. The room was spacious and comfortable. Breakfast was fresh and delicious.

Stayed in August 2023

We were expecting an appartment with a livingroom and a bedroom with a patio. It was a room with livingroom and bedroom furniture. Breakfast was not made properly. There were not basic stuff like napkins and when asked to get something, wasn’t answered like he didn’t care.

Beautiful place, clean room.

Stayed in July 2023

The view, the bathroom and the comfortable bed

Stayed in July 2023

Restaurant was closed during the summer.

Beautiful place and room.

Stayed in July 2023

I would have liked more opportunity to eat. you had to book the restaurant in advance and otherwise there was no other food offered or available to buy and the remoteness of the location left me with no options for food my first night. also breakfast hours were limited I would have liked to eat and have a coffee well before 9am (especially after going to bed without supper).

the location was has a wonderful view of the mountains and fjord. and I got to see the aurora borealis! the restaurant offered an exceptional tasting menu meal. the breakfast buffet was well stocked.

Stayed in February 2023

Honestly, we were very underwhelmed and disappointed for the price we paid. this is coming from multiple travelling experiences across Europe - airbnbs and hotels alike. we understood that Norway has a high cost of living but this was expensive for what we were given. everythingseemed like an afterthought. - The Aurora Apartment - yes great windows and clean but that’s it. the bathroom was very very simple and there were nothing else in it . u can’t technically see the Aurora that easily from the room we were in and u have to be out in the cold to have a better chance. - simple things were not taken care of. the steps up the apartment is narrow and COVERED in ice . we had to bring out luggages up ourselves . and we had to be so careful going up and down for the 2 days and my partner slipped . we also saw another guy slipping. only after shifting rooms we saw they finally put up some sand . - The hut. this was cute yes. But we were disappointed in the staff and service. We don’t expect above and beyond but this hut is high above the other apartments - a good walk in the snow. i casually asked if there the water is drinkable from the tap in the hut. the receptionist said there’s no water . we hurried to fill our water bottles - imagine if we forgot to ask. they didn’t even bother leaving some filled water bottles in the hut. - hut was out of wifi . receptionist said to get back. did not get back. - Tour. husky tour was great (not by ABO) . then we asked to book the Senja tour- I mentioned toward the tour people there (after hearing raving reviews from another couple staying there) . next day, they booked us on their own tour. which is fine . but the tour guide was so soft and I could hear nothing from the tour. He is friendly yes. but it reduced the experience. i was hoping to hear more about the area and we realised he was also new to Norway. - for a place marketed as the “observatory” they didn’t give much of an intro or enthusiasm when asked .

we do think the main breakfast area (restaurant) was beautiful . we were here for 4 nights and stayed first in the Aurora apartment (2N) - the hut (1N - direct booking with them) then 1N in the executive suite. All were very clean. if you have the budget we recommend the spending on the suite - only this one we truly enjoyed

Stayed in January 2023

- Lack of information for the Aurora Hut. We got lucky that we were given an apartment unit also

- Saw the Aurora every night we stayed here - Super friendly & helpful staff - Location is not too far from the city, but far enough that there is no light pollution - Decent breakfast spread - Lovely dinner

Stayed in December 2022

Location, and the almost 180 degree view from the living area. The Aurora is the goal, the location is very good for that, and the broad views allow for comfortable scouting for the elusive lights.

Stayed in January 2023

the appartment are in a different area of the main building so need a car to go , the glass hut is also separated from the rest of the appartament and is really small, I would recommend it only to look the sky a couple of hours but not to sleep

the staff was amazing and the restaurant is superb , I really suggest the dinner 10 menu tasting is amazing excellent quality and service with great wines main area is nice and warm

Stayed in November 2022

what a view and extraordinary friendly staff members. Great Restaurant that was only open for us. Only a few rooms and therefore feels very familiar. Good quality of furniture etc. not too easy to find but we loved the calm days..

Stayed in September 2022

The rooms are not connected to the main building, which is about 5 mins walk away down a steep and winding hill. If it's been raining, as it often does in Norway, this is a wet and muddy trail. And unfortunately, it is not allowed to park your car outside your accommodation due to fire hazard. You are advised to park 5 mins walk away, by the main building. Not fun in the rain. Breakfast is an unusual arrangement - diners must go into the basement to fill their plates and grab a juice, then carry it all up two floors of stairs to sit down and eat. We saw one child trip and fall during this journey. If you want something else to eat, it's another return trip down and back up. Only the the hot drinks are served in the dining area.

The panoramic views from the room are fabulous - a family of elk passed by our window one morning. Everything is clean and tidy and mostly appears newly constructed or else recently refurbished. Staff are very friendly. Check in/out was very easy. Great breakfast with good choice.

Stayed in July 2022

The breakfast was available only from 9 am and not earlier.

New, spacious, and clean rooms. Spectacular view from the room with huge windows. First-class service from the staff and good breakfast.

Stayed in July 2022

We wish we could have stayed longer!

Really friendly staff in a beautiful location. High quality and professional with the care and attention to guests you'd expect of a family business as well. We were here in low season so they were working in some parts of the site, and very kindly upgraded us so we had a quiet and restful stay. Breakfast in the mornings and our dinner in the restaurant was exceptional- fresh ingredients, outstanding cooking, very attentive service. Views from our jacuzzi and the restaurant were amazing, I reckon you'd be hard pressed to beat them!

Stayed in June 2022

Brwakfast is breathtaking. You have to go two stairs to come from the buffet to the table. But this is claiming on a high level. An outstanding location that is incomparable with others. More than nice. It is made from individuals for individuals.

Made with love and passion. Every detail is styled. High level quality in every category. Great view and space for everything you want to do.

Stayed in April 2022