The sweet room was too expensive compare other sweet rooms in 5 stars hotels.

Stayed in August 2023

The rooms are not that big

Location was good and breakfast was very nice with helpful staff

Stayed in August 2023

I'm not sure if this was offered, but I didn't notice it, though it would be nice to be able to grab an afternoon snack in the lobby area. But they always had fresh water available, which was great!

The property was formerly one of the earliest banks in Bergen, and it's privately owned by the same family for generations. It has so much personality and very well maintained. The restaurant is fabulous, as well as their breakfasts. And a special surprise to me...was at breakfast they had musicians play, a great violinist a few mornings, and a pianist the other mornings I was there. I've never experienced this before, and oh gosh, it was such a great way to begin your morning while traveling! I needed some flexibility in my travel dates so they worked with me and were so kind and accommodating!! They communicate via WhatsApp, so all of my requests where addressed within seconds, and they took care of my requests within minutes! The staff was so friendly and helpful!! I'm so looking forward to going back to Bergen so I can stay in this hotel again!!

Stayed in July 2023

Room was a bit cramped

Breakfast was excellent Staff was great Location was great

Stayed in August 2023

Hotel restaurant not open every day.

Good breakfast, many choices, good wait staff.

Stayed in July 2023

Breakfast average: eggs Benedict served with processed ham, no toaster.

Nice room, nice view, excellent location

Stayed in August 2023

Wouldn’t let us check in til 3 on the dot Not 2:45 Annoying And absurd

Beautiful space Great breakfast

Stayed in August 2023

This place is so nice. It is huge, with the most comfortable bed and large new bathroom. The lobby and restaurant are gorgeous. The breakfast was very good. The location is also amazing. I will stay here if I come back!

Stayed in July 2023

Location of our room not convenient; needed to walk up and down short flights of steps on the same floor or walk around the whole floor to get to an elevator with bags.

Great location, very comfortable room, personable and helpful staff, good breakfast.

Stayed in July 2023

Some areas need to have a renovation Living lounges very dark lights

Very comfortable rooms Living area already need a refreshment

Stayed in July 2023

Could have some spa facilities

Very friendly and professional staff. Beautiful interiors. Dog friendly.

Stayed in July 2023

Parking is a bit complicated.

Very friendly staff. Beautiful historic building and interior. Comfortable rooms.

Stayed in June 2023

Nothing

I had a chance to stay in 2 different hotels during my staying in Bergen: Opus XVI and Hotel Norge by Scandic. And I can confirm that Opus XVI has a better room and also service. I’d come back for sure!

Stayed in July 2023

No telephone in room( they use one’s mobile to call). Used towels were left to be used again the next day.

Lovely staff, excellent location, historic building that is sympathetically adapted to its new purpose.

Stayed in July 2023

Really not that much to dislike about this hotel. Parking could have been closer.

The location is great, you're right in the middle of the city center. The room was good with a large bathroom with a big shower area. The whole hotel displayed a high level of luxury with e.g. a violinist playing at the breakfast.

Stayed in July 2023

The minibar water could be complimentary

Everything was excellent. I loved the live piano music during breakfast and the hotel has real history and cultural significance - a must stay for fans of Edvard Grieg’s music. My case was looked after before and after my stay; the location allows for short walks to most things you want to do in Bergen; the staff were all of the same high standard of customer service, incredibly knowledgeable of the area and going out of their way to help; the hotel is beautifully decorated and the room was very spacious and comfortable; having a Nespresso machine and a kettle was very useful. It’s an expensive hotel but it’s worth every penny. 10/10

Stayed in July 2023

I didn't like that i didnt find this place earlier!!!

Eccellent location... great staff... superb food... can't fault anything at all

Stayed in July 2023

Shower had several long black hairs on floor when we checked in (not ours) and bathroom just did not smell extremely clean. Had hoped for some sort of view but faced a dark internal area. Some staff members not particularly warm. We’re not greeted by them when we’d enter. Breakfast staff alternated from very nice to somewhat unavailable. Was given a thank you coupon by housekeeping staff for free Prosecco as reward for not requesting our room cleaned, but when we went to redeem it in the bar, the short haired blonde bartender was curt and brusque (seemed annoyed) and just told us where we could NOT sit twice when I asked her where we should sit. Made us feel dismissed. At breakfast, Coffee was very weak but we were never told we could instead order an espresso drink until I noticed another guest ordered one. Restaurant was closed the night we arrived.

Good location. Excellent breakfast with huge selection and live classical violinist. Huge bathroom relative to other European hotels. Wonderful cookies at teatime.

Stayed in July 2023

They don’t have somebody to help with the luggage

Location and decoration

Stayed in July 2023

Slightly disappointed with the dinner menu - slightly limited.

The room was wonderfully comfortable. The location of the hotel was perfect. The facilities were great. The staff were very helpful.

Stayed in July 2023

The lighting is so dim.

I loved the location and the breakfast variety.

Stayed in July 2023

Location

Stayed in July 2023

The room was very small, too small for the standards of 5* hotel

Perfectly located, stylish, beautiful hotel with the leading theme dedicated to the Bergen's famous Norwegian Romantic composer Edvard Grieg. The room was very clean and well decorated, the staff helpful and friendly. Very nice place to stay. We were happy to be able to open the window wide and not have to use AC.

Stayed in June 2023

Restaurant was closed due to unexpected circumstances which was a pity - staff helpful to find an alternative though.

Fantastic breakfast and top service

Stayed in May 2023

so sad as 2 Rooms can’t together on same floors

Stayed in June 2023