Sjogata 11, 9405 Harstad, Norway
#5 of 12 hotels in Harstad
Guests' ChoiceBased on 112 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.8
Staff
9.0
Value for money
8.5
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 May 2024
Rakshita
IndiaIt was a stopover stay during our roadtrip- and we are glad we chose Thon- it's comfortable, and centrally located with an exceptional breakfast spread! The staff is warm and friendly. There are parking spots nearby (paid) so that is not a problem too.
Stayed in March 2024
Reviewed: 27 March 2024
Horst
GermanyThere was nothing to complain about.
The staff - especially at reception - was very friendly, helpful and efficient. Coffee, tea and espresso were available in the lobby at all times. The room was comfortable, though relatively small. The breakfast was excellent and the location perfect. Very positive experience.
Stayed in March 2024
Reviewed: 22 February 2024
Heiner
GermanyParking available, but we had to go to public parking
Stayed in February 2024
Reviewed: 17 February 2024
Kiril
CanadaI liked everything.
Friendly staff, fantastic location, rooms facing the harbor have an increble sunrise and the breakfast is fantastic, full of choice and delicious.
Stayed in February 2024
Reviewed: 20 December 2023
Viroch
AustraliaBreakfast start from 6.30 am, should consider your guest will catch a speedboat at 7 am scheduled.The day before we check out Breakfast supervisor told me to provide a paper box which-we can pick any food and go. But never happen , one of the girl on that morning offer me a white paper I can pick up only plain pancake . These unacceptable quality of the staff in the breakfast room for Thon hotel which we believe the best in town
Is in the central of everything, just across the road to pier for speedboat and Hurtigruten
Stayed in December 2023
Reviewed: 11 December 2023
Holger
GermanyThe checkIn guy was really disappointing He was a Bit Rude, cold and seems that every questions was annoying to him…. The Coffee machine which is free in the Lobby (Great Service) was not looking very clean and hygienic, so we didn‘t tried the Coffee in the Lobby …
Very comfortable rooms and Comfy beds BUD we had 2 twin bed which was made to one doublebed But the beds where sliding apart which was very annoying! Great breakfast with a Lot of coices and the staff was great at the buffet! Location is really good and it had a terrace in the 6th floor
Stayed in November 2023
Reviewed: 10 December 2023
Ava
IrelandThere was quite a delay to get a table and been seen in the restaurant. The breakfast facilities were very busy and having items restocked took a while
Lovely hotel and great location in the town.
Stayed in December 2023
Reviewed: 10 December 2023
Jacob
United Statesthe wifi was spotty, you could use more access points in the hotel.
room service was the highlight, my room was a mess when I unpacked, room service organized everything and hung up my jackets and stuff, it was beyond what I was expecting.
Stayed in December 2023
Reviewed: 26 November 2023
Braungardt
United KingdomNothing, it was just perfect
Location, and the most excellent breakfast selection
Stayed in November 2023
Reviewed: 9 November 2023
Thynne
United KingdomOne member of staff was rude, which was a shame as the others were very good.
The room was lovely. Fab location, breakfast was amazing.
Stayed in October 2023
Reviewed: 4 November 2023
Jack
United KingdomNot enough space to put out both of our suitcases in the room.
Good breakfast. Great location next to the ferry port which is why we stayed here.
Stayed in November 2023
Reviewed: 1 November 2023
Anna
MaltaVery cosy. Service with a smile
Stayed in November 2023
Reviewed: 29 October 2023
Erik
United StatesLayout of room and accessories. Awkward electrical connections and lights.
Location
Stayed in October 2023
Reviewed: 24 September 2023
Sonja
Germanystylisch room with a good bed and shower. Breakfast buffet was really huge and tasty.
Stayed in September 2023
Reviewed: 9 September 2023
Jacob
GermanyMy room didn't have a fridge, there were no laundry facilities, and the AC didn't seem to work (although, to be fair, I could have asked the staff who could probably have helped me). Other than that, it was an awesome stay. I'd love to go back.
Breakfast = best hotel breakfast I've ever had, and it was FREE! Staff = friendly, helpful, awesome (Sonje was amazing) Location = STELLAR. Right across from the ocean and near a bunch of cool stuff
Stayed in September 2023
Reviewed: 8 September 2023
Vukobratovic
SerbiaBreakfast excelent.
Stayed in August 2023
Reviewed: 31 August 2023
Michael
GermanyThe breakfast was amazing.
Stayed in August 2023
Reviewed: 12 August 2023
Merinda
AustraliaThe lovely lady at reception offered me an early check-in which allowed me to start sightseeing earlier. My room had the most beautiful view over the harbour, the ferries, yachts, people fishing, and children playing on the playground. The hotel is a two minute walk from the bus station and the ferries. Loved the sweets in the room and having face washers.
Stayed in August 2023
Reviewed: 27 July 2023
Komide
GermanyNothing to complain, there was no parking available but hotel staff gave us good alternative options! Our minibar contained an opened pack of crisps (sneaky previous tenant), no problem and was resolved without any issues! Excellent service.
Back in Harstad once again, we came back to Thom Hotel. Reception was lovely and we even got another sea view room. Also got a good hint concerning parking as the hotel parking was full, but there's free options just down the road during the night which fit well with our flight plans. Breakfast was amazing again and we'll happily come back again to Thon in Harstad
Stayed in July 2023
Reviewed: 27 July 2023
Komide
GermanyWe could only stay one night. Minor point for improvement: since you offer lose tea for breakfast in amazing tea pots, you could consider adding little milk cans to bring milk to the table. This would be the final detail for a fantastic breakfast!
Arriving way too late due to cancelled flights, the staff gave us such a warm welcome that we directly felt much better. We had an excellent room with a view on the sea. Perfectly equipped. Breakfast is amazing!
Stayed in July 2023
Reviewed: 12 June 2023
Sarah
South AfricaFantastic, but the coffee and yoghurt ran out, and I had to ask for refills both times, having to wait quite a while. It was a very busy day however, so this is minor.
The breakfast choice was excellent, and the location fantastic. The reception area (and room) is beautifully decorated, and the offering of the coffee and tea is very much appreciated.
Stayed in June 2023
Reviewed: 18 May 2023
Leo_013
CroatiaThere was nothing special not to be liked.
Breakfasts were excellent, view from the room on the harbour, sea and fjords was amazing and quiet peaceful neighborhood was as pick as by my choice. Another point I liked and rarely can be found in hotels is, "a room window can be opened and provide us fresh, polar cap, air", there was no even need for heating to be used in the room to be pleasant. Also, fresh self serving coffee, tea and small sweets can be found in the lobby of the hotel, any time and free of charge.
Stayed in May 2023
Reviewed: 4 May 2023
Dylan
United Statesall facilities were extremely neat and clean. ambience of the property is great. parking is fair priced. breakfast was exceptional. staff was great and helpful also
Stayed in May 2023
Reviewed: 22 March 2023
Sigurd
United KingdomGood: we were encouraged not to waste food; not so good: there was so much choice and food, that the hotel must be wasting a lot themselves? Waste bins do not encourage separating types of waste. Not a good idea to put wine so clearly on display in yhe room (price astronomical, and addiction issue)
Quiet and spacious hotel. Excellent reception area. Room area and view of harbour wonderful. Well stocked breakfast area, good coffee.
Stayed in March 2023
Ushuaia, Argentina
Saint Petersburg, Russia
Klekotki, Poland
Benderloch, UK
Tillicoultry, UK
Petrópolis, Brazil
Sao Paulo, Brazil
Milan, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content