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Reviews of Hotel Shanker-Palatial Heritage Kathmandu 4 stars

Lazimpat, Lazimpat, 44600 Kathmandu, Nepal

#164 of 375 hotels in Kathmandu

Guests' Choice

Review score

Based on 745 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    8.1

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Showing 76 – 100

  • Reviewed: 19 April 2023

    8.0
    Very good
    • Family with young children
    • Deluxe Twin Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 1 night
    • Submitted via mobile

    View from room

    Garden with pool and nice restaurant.

    Stayed in April 2023

  • Reviewed: 17 April 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Heritage Suite - Free Airport Transfers, Early Check-in & Late Check-out by 2 Hrs
    • Stayed 1 night
    • Submitted via mobile

    na

    building and facilities. breakfast was great.

    Stayed in April 2023

  • Reviewed: 12 April 2023

    9.0
    Excellent value for money.
    • Leisure trip
    • Group
    • Deluxe Twin Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 3 nights

    Staff were delightful and extremely helpful and courteous. Excellent breakfast options. Spacious bedroom. Great massages.

    Stayed in March 2023

  • Reviewed: 12 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 1 night
    • Submitted via mobile

    Staff is good

    Stayed in April 2023

  • Reviewed: 9 April 2023

    9.0
    A lovely stay in a character hotel full of charm, calm and wonderful staff.
    • Leisure trip
    • Couple
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 2 nights
    • Submitted via mobile

    Nothing comes to mind.

    The staff were amazing, very friendly and efficient. The location was an oasis of character and calm in a hectic city. The restaurant food was lovely and the buffet breakfast was varied for all tastes. The pool and garden area was very restful.

    Stayed in April 2023

  • Reviewed: 8 April 2023

    9.0
    Perfect place
    • Leisure trip
    • Family with young children
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 2 nights
    • Submitted via mobile

    Main thing is perfect locations. the atmosphere anf the ambience is quiet satisfactory and pleasaNt.

    Stayed in April 2023

  • Reviewed: 5 April 2023

    9.0
    We stayed for 2 short periods, a week in total, the staff are so helpful and friendly and overall the Shankar is an oasi
    • Leisure trip
    • Couple
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to mention

    we loved the garden and pool area, and the internal architecture. The staff were exceptionally polite, warm and helpful.

    Stayed in March 2023

  • Reviewed: 1 April 2023

    7.0
    Exactly what you need but maybe lacking all that you want since COVID
    • Leisure trip
    • Couple
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 2 nights

    fitness area isn't really a gym or fitness area (3 cardio machines only) Was quite quiet at the time so felt a little empty in the hotel - as a result you always felt you were kind of being watched as there didn't appear much for the staff to do... and there was lots of staff Unfortunately the room was a lot smaller than expected compared to the pictures of the room type booked on booking.com

    breakfast was great location was perfect for tourist attractions Really nice and helpful staff Pool area is great too Clean room and shower and great food in the restaurant and room service Perfect place to lay your head and then enjoy the tourist attractions during the day

    Stayed in March 2023

  • Reviewed: 24 March 2023

    8.0
    nice hotel to relax before and after a treck
    • Leisure trip
    • Couple
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 3 nights
    • Submitted via mobile

    hotel needs a lot of tender love and care. it s a bit run down. although beds are very confi as well the have a lot of weddings and they are loud ( some more than others) . the good thing is they normaly finish by 10.30 pm

    very nice vintage hotel rooms are big bathrooms are very clean. hotel garden and pool superbed. the staff very very helpfull and friendly breakfast plentiful and varyed we ate dinners at the restaurant and food was fresh and really tasty

    Stayed in March 2023

  • Reviewed: 23 March 2023

    9.0
    A lovely oasis colonial style hotel in the middle of the city
    • Leisure trip
    • Couple
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 1 night

    Nothing all nice

    The gardens and pool were excellent,they also upgraded us to a suite room which was lovely The breakfast was nice also

    Stayed in March 2023

  • Reviewed: 6 March 2023

    7.0
    Customer service exceptional but hotel needs repairs to rooms
    • Leisure trip
    • Group
    • Heritage Suite - Free Airport Transfers, Early Check-in & Late Check-out by 2 Hrs
    • Stayed 12 nights

    Unfortunately, the hotel is undergoing room renovations and you could hear and smell the trades people throughout the day. The room had a number of things needing attention, such as a leaking basin in the bathroom and a hole in the wall near the bed.

    The customer service was exceptional. The daily service to the room was very much welcomed. The food and delivery to the room was also very good.

    Stayed in March 2023

  • Reviewed: 23 February 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff

    Stayed in February 2023

  • Reviewed: 15 February 2023

    9.0
    excellent hotel
    • Business trip
    • Couple
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 3 nights

    before, the breakfast was in the big room

    room, breakfast

    Stayed in February 2023

  • Reviewed: 6 February 2023

    9.0
    Family hotel with nice garden.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Stayed only for a night with family to break onward journey and the experience was pleasant. Periodic building maintained nicely and the staff are welcoming.

    Stayed in February 2023

  • Reviewed: 29 January 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 1 night
    • Submitted via mobile

    Room and bathroom might be a little bigger in size. Size does not matter me when I have a good sleep.

    I was very pleased with the room, and the facilities of the hotel. It's location is quiet and an oasis of silence. 10 minutes walk from Thamel. Good and hearty breakfast. Will keep coming back.

    Stayed in January 2023

  • Reviewed: 20 January 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Single Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 4 nights
    • Submitted via mobile

    Staff super friendly Hotel very quiet

    Stayed in January 2023

  • Reviewed: 15 January 2023

    8.0
    Great alternative to established Brand named hotels.
    • Leisure trip
    • Group
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 1 night
    • Submitted via mobile

    Well maintained and spacious.

    Stayed in January 2023

  • Reviewed: 9 January 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 2 nights
    • Submitted via mobile

    Geyser not working on checking in

    Ambience, food

    Stayed in December 2022

  • Reviewed: 8 January 2023

    8.0
    happy with our stay here
    • Leisure trip
    • Family with young children
    • Heritage Suite - Free Airport Transfers, Early Check-in & Late Check-out by 2 Hrs
    • Stayed 3 nights
    • Submitted via mobile

    There was a wedding on almost every night which was nice to watch but also made it uncomfortable to use the pool area because it adjoined the wedding area - you had to walk through the wedding to access the pool. It was also quite a walk away from Durbar Square (a taxi ride necessary) and the taxis out front overcharged - not the fault of the hotel - walk to the street and you will pay half as much for a taxi

    the staff were very kind and the hotel was beautiful with very large rooms, nicely decorated. breakfast was also yummy.

    Stayed in December 2022

  • Reviewed: 24 December 2022

    8.0
    lovely place in overall. would love to stay again.
    • Business trip
    • Solo traveller
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 4 nights
    • Submitted via mobile

    Staff could be more welcoming, specially in the restaurant!! it would be better if the breakfast supervisor could have little smile on his face while welcoming the guests!! observed down in mood during my all 4 days stay.

    okay with cleaning, lovely location, spacious room, lovely staff specially in reception !!

    Stayed in December 2022

  • Reviewed: 17 December 2022

    7.0
    Historically charming but aged
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 3 nights
    • Submitted via mobile

    I found it a tad pricey and not really value for my money. Breakfast was lacklustre and not much different from one day to the next. Location is not here nor there, but close enough for a walk to Thamel, and close to the higher class shopping district eg. Durbar Mall area, but all requires 15 to 20 mins walk. My room 711 faced rooftops and construction, but yes, there is construction everywhere.

    It is quiet as it is away from the main road, a good respite from the noise and dust. Nice garden too, but tad smaller than what I envisioned. Hot water and air-conditioning worked great. Bed was very comfortable

    Stayed in December 2022

  • Reviewed: 9 December 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was the size of a storage closet

    Location Staff Breakfast Overall service

    Stayed in November 2022

  • Reviewed: 5 December 2022

    8.0
    good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 3 nights
    • Submitted via mobile

    small bathrooms

    location quiet staff

    Stayed in December 2022

  • Reviewed: 3 December 2022

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Single Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 2 nights

    This time I stayed here after seven years. This is an old palace that was turned into a hotel. They did some amazing renovation work. The hotel is located in the central Kathmandu, however, away from the noise and traffic. Excellent location.

    Stayed in December 2022

  • Reviewed: 15 November 2022

    9.0
    Quiet, historic hotel away from the busy streets.
    • Leisure trip
    • Couple
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really. Just a small point. We were given a fairly small room in comparison to previous visits. The king size bed didn’t leave a lot of floor space; a queen size bed would have been more suitable.

    Usually stay here when we visit Kathmandu. Quiet, relaxing place with very good amenities.

    Stayed in November 2022

Showing 76 – 100

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