Facilities are limited. There was no iron in room and no body wash.

Location is good.

Stayed in May 2024

Only one coffee mug,,toaster had melted cheese running down side,

Nice comfy room,nicely decorated,

Stayed in May 2024

The curtain on the front door for privacy can be more darker and not too close to the heater

Location was what I looking for

Stayed in April 2024

Very convenient to the mall, food places and public transport! Very polite and helpful staff.

Stayed in May 2024

The window blinds were a bit shabby. And a tin can opener could have been supplied with the utensils.

The staff was prompt and very polite. The location was excellent for my travel stay. Close to alot of hospitality amenities and within a five minute drive to the city centre. Tidy facilities, over all. And a we’ll priced room for two.

Stayed in May 2024

The cold water, when poured into a glass out of the kitchenette sink, came out cloudy and mirky, so go back in time 30 mins to pour the glass of water so it's clear for when you wanna drink it. Next, every morning there was condensation all over the windows and getting anything wet that came in contact. The precious lightbulb above the mirror in the bathroom was blown. The heated towel rail's bottom fixing was broken, so the whole thing was swinging round on the piss which was pretty hori. Then the toilet seat was completely cracked as someone before us assumed it was a softclose toilet seat but it slammed down and broke lmao. Room service could've been better, like actually empty the full rubbish bins and give us more toilet paper if you notice one day we're on the last roll instead of us getting halfway thru a crap and realising theres none left and having to ask for more. And providing face cloths would've been nice. Other than that it was algs.

The price was okay for what you get. When we got in, it smelled of chlorine, like the indoor pools. Which I kinda liked tbh. But that only lasted a 20 mins so must have only just been cleaned. Room was of a decent size, beds were algs, kitchen was fine, water pressure in shower was great. the heating was good and had big windows/sliding door for cooling (was quite cold outside at the time). Staff were very friendly at least and it was next to a mall and grocery store. Everyday they bring new towels, bath mat, and hand towels. But that's where everything goes downhill

Stayed in May 2024

Accommodating

Stayed in April 2024

There was no table to eat at There were no face clothes provided the 1st night and I had to ask for one the second night. Room service really could have been better as in the bathroom I had left the towels and bath mat o tge floor, like said if you wanted them changed . I think a new towel may have been replaced but was not clean. The rubbish bucket was not emptied. TV kept coming up with no connection, even though I got staff both nights ro get it going. I asked them to explain to me, how to use Netflix as I have never used it. I do not think that they understand English. Enough. I feel that even though I was comfortable. I would not stay there again because of the language barrier and some other things I have mentioned 8 Think they need to do some maintenance on the building

It was comfortable for the price

Stayed in April 2024

This review has been hidden because it doesn't meet our guidelines.

The shower silicone needs to be replaced in the shower as it is very mouldy

Good location and good service.

Stayed in April 2024

The spa bath did not work . I booked the room because of the spa bath. The power points beside the bed did not work. They said there was a black folder in the room explaining things but I could not find it.

Location

Stayed in April 2024

TV system

Close to Mall

Stayed in April 2024

There were no personal cleaning products, not even soap. Tub was dirty

Location

Stayed in April 2024

Beds could do with a mattress topper as you could feel the springs

The location was great across the road from the shopping centre

Stayed in April 2024

Nothing

Location and heating

Stayed in March 2024

Close to riccarton mall

Stayed in March 2024

Location was good across from Riccarton

Stayed in March 2024

Not much room around the bed to move. Had to put 2nd suitcase in living area. Couch was not comfortable and looked cheap. There was no tea towel and only 1 cup on arrival although they were happy to supply when asked. The suite was very overpriced for what it provided and comfort wise.

Location was ok, had a kitchenette which was small.

Stayed in March 2024

Plenty of space

Great location

Stayed in March 2024

Shower curtain doesn't work.water on bathroom floor after shower

Location is good

Stayed in February 2024

Didn't get the complimentary upgrade as advertised on booking.com Pictures on booking.com certainly differed from the room we got. No shower shampoo etc as seem on their details

Location was good

Stayed in January 2024

From the pictures I expected a bit more lovely details. For example one picture showed different bottles with shampoo, conditionor etc. But there was only one shampoo. All in all it was not very clean. The room was absolutely not soundproofed. At least, the stay was ok. (Bring ear plugs!)

Pillow was good, everything for dayly use was there. After cleaning it, we used the spa bath. It was the reason why we booked the room.

Stayed in February 2024

Ash outside the door from a smoker's seat with no ashtray.

Warm and accommodating reception and a quiet night's sleep. Handy to the Mall and eateries, nicely equipped kitchenette and seasonally appropriate bed linen.

Stayed in January 2024

Location great, very close to Westfields shopping centre.

Stayed in January 2024