Poor service, the waiter who answered the phone at the front desk this morning with what seemed to be an Indian accent, very bad and discriminatory language

Nice surroundings

Stayed in May 2024

Kitchen facilities not good enough, e.g. 2 guests with only 1 teaspoon, electric kettle was leaking (stayed in room 18). Toilet was lose. 4 fastening screws are all lose causing the toilet tiltable. (Could cause danger) Improvement needed.

Stayed in May 2024

Hot spa is always understand maintainance. I stayed couple of time here. And spa is always under maintainance.

Location

Stayed in May 2024

Unfortunately there was no hot water for showering

Had everything, well kitted out kitchen and cooking facilities

Stayed in May 2024

It is a pity the pool was not usable.

Our studio unit was basic but clean and comfortable. Good bed and plenty of hot water.

Stayed in April 2024

Room was run down, cob webs, mold and water damage in bathroom, extremely uncomfortable sofas in lounge (springs), pool closed, spa was cold.

Spacious and location

Stayed in April 2024

A little hot due to the summer weather and the sun hitting the room in the afternoon. There were fans available in the room but that only did so much. It seems like it is a big place and may not be the glory that it used to be. Staff are working really hard to keep up with demand but appear to be a little short handed. They tried really hard to be responsive when we asked for things. The pool was not clean when we got there but they were working on it. There may be other areas of the accommodation that are a but run down.

We read some reviews after booking which made us very nervous about what we would find on arrival. These reviews were a bit too harsh. It was a nice place with facilities to be able to cook your own meals. It was clean and house keeping came around daily. The section we stayed in was fairly recently done. It was clean and comfortable.

Stayed in January 2024

The room had not been cleaned before our arrival

Location

Stayed in April 2024

The flexibility of the staff to accommodate late changes to our arrangements. Thank you.

Stayed in April 2024

Seemed a bit tired

Good value, clean, convenient, Morepork (Ruru) calls last thing at night and first thing in the morning

Stayed in April 2024

Stale smell in cupboards Pool closed

Good central location

Stayed in April 2024

Pool is not working. Which one of the reasons we booked tha place. The children's slide should be maintained properly. I saw some nails sticking out and needs a clean. Facilities needs to be updated like the playroom.

Room is nice. Very accessible. Had a nice view of the garden and pool. Has complete facilities

Stayed in January 2024

Bathroom was moldy. Freezer was dirty. Beds were hard. Staff were rude. Pool was closed even tho it says it was only going to be closed until the 29th Feb. Spa was cold.

The location was good and number of beds and rooms

Stayed in April 2024

Views

Stayed in March 2024

I left my pillow there it would of been nice if you had phoned me to let me know

It was all good for cheap accommodation

Stayed in March 2024

Good location but quite old facilities

Stayed in January 2024

Room was tired and needed a little love and attention

easy check in & out

Stayed in February 2024

Sadly the pool walls are green with algae and the ladder to exit requires gymnastic abilities. The rooms was very tired with badly scuffed Lino and walls but well cleaned when you look past the marks. Access to parking is a bit bumpy, not a problem with careful driving.

Large pool with clear water. Good facilities in kitchen. Lovely grounds and friendly staff. Very comfortable bed with plenty of fresh clean linen. Towels replaced frequently.

Stayed in February 2024

Coach’s were uncomfortable. Very run down. Pool was unusable (not clean)

Great location and view

Stayed in March 2024

Beds

Location was good. Staff were good

Stayed in March 2024

There were a number of problems with the maintenance / standard of cleanliness. The lock to our main entrance couldn't be locked from the outside, and in spite of promises made by the manager it still hadn't been fixed 4 days later - we had to lock the door from inside, go out of the back door (which couldn't be opened from outside) and exit via a rickety staircase to the ground floor and a unlit passage to get to the front of the property and access to the parking/drive. The pool, spa and laundry were all out of action. The beds weren't made properly - a sheet on the bottom, then mismatched old quilts of dubious state, covered by another crisp white sheet on top to make it look good; so to be able to sleep between 2 good sheets we had to leave the room looking not nearly as good. The floors all looked clean when we arrived but on closer inspection the lino floors in the kitchen area and bathroom had only been swept, not cleaned - there were tea/coffee stains on the floor and dried muddy puddles.

The motel was in a good location, with views over a nearby bay from some apartments.

Stayed in February 2024

Veiws

Stayed in March 2024

Cleanliness, the bed, as it fell off its legs on one side, the couch was hard and very unfriendly to sit on, the shower floor was black, the cold tap in the bath room screetched when you turned it on and did not work until it was on full, which then sprayed on to you, the whole place was dated and old.

Location was nice, friendly and quiet.

Stayed in February 2024

Swingpool closed. 950 meters from the sea not450. There 's a kichen but almost nothing for cooking. Everythings very old.

Large space.

Stayed in March 2024