982 Frankton Road, 9300 Queenstown, New Zealand
#407 of 407 Holiday rentals in Queenstown
Guests' ChoiceBased on 5 hotel reviews
8.8Cleanliness
10.0
Comfort
8.1
Location
9.0
Facilities
8.1
Staff
7.5
Value for money
8.1
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Showing 1 – 5
Reviewed: 20 August 2023
Sally
New ZealandThe sofa was very comfortable - could have done with another one. it was hard to relax in the two chairs. The kitchen was well equipped but the knives need sharpening
Great Location - easy access to Ski fields. The spa pool was clean and hot with the best view.
Stayed in August 2023
Reviewed: 23 February 2024
Lambsontherun
United StatesRENTER BEWARE!!!!! Communication with host (Harcourts) was deplorable to non-existent on multiple occasions. According to their instructions there was supposed to be Property Guest Guide to refer to. We searched every cupboard, drawer and closet in every room, so unless it was under the refrigerator it wasn't there. The TV had 3 remotes, a satellite dish and a video box but nothing worked. Perhaps the non-existent property guide could have helped. Called but phone just rang, no answering service. I sent a message through booking.com for help our 1st day. Supposed to be 24 hr response. (It was Saturday so should have heard Monday). We were there 4 nights. 2 days AFTER we checked out we got a response they could come fix the TV. Brilliant! Not the first time of no response. Upon booking the place my credit card was having an issue. I reached out for help through booking com. Even booking.com tried to reach them for help but never got a response. 3 weeks later, after I gave up and rebooked, I got a response. These people (Harcourts) are lame. Will never again book a property that they manage!
Property Management (Harcourts) absolutely ruins what could have been a wonderful experience! Property itself is lovely. Very roomy. Goats and deer visit regularly. Nice view. Nice kitchen. Nice hot tub.
Stayed in February 2024
Reviewed: 23 April 2024
Shayna
New ZealandThere are no comments available for this review
Stayed in April 2024
Reviewed: 22 September 2023
Coron
United StatesThere are no comments available for this review
Stayed in September 2023
Showing 1 – 5
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