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Reviews of Waitakere Resort & Spa 4 stars

573 Scenic Drive, Waiatarua, West Auckland, 0612 Auckland, New Zealand

#92 of 184 hotels in Auckland

Guests' Choice

Review score

Based on 1107 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.9

  • Facilities

    7.9

  • Staff

    8.8

  • Value for money

    7.8

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 4 June 2024

    7.0
    Other than this. A lovely stay. The staff were exceptionally attentive and helpful
    • Leisure trip
    • Couple
    • Loft Room
    • Stayed 2 nights
    • Submitted via mobile

    Thin walls in loft room. A noisy neighbour

    Great location

    Stayed in June 2024

  • Reviewed: 3 June 2024

    8.0
    Really enjoyed it very much, very good service and friendly people and great food.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights

    We ordered some snacks in the lounge that we never received

    Food was very good Service was excellent

    Stayed in June 2024

  • Reviewed: 3 June 2024

    8.0
    Enjoyable weekend,
    • Leisure trip
    • Couple
    • Premier Room
    • Stayed 2 nights

    Waited 45 minutes for breakfast - think they forgot. Tried to book the spa/massage online before the weekend- no answer. Spa was then fully booked and could not accomodate on arrival.

    Room was comfy, restaurant was good. Good value for money

    Stayed in June 2024

  • Reviewed: 21 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    The facilities were run down and need updating. The furnishings definitely need a refresh. We had cobwebs hanging directly above our bed and the bathroom really needed a good dust. Food was a bit hit and miss. The breakfast bread basket had visible green mould on the bread.

    The views were amazing. Felt like you were really far away and secluded. Staff was friendly. The prawn entree was amazing. Sauna was nice. The grounds were well maintained.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    We will be back.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with City View
    • Stayed 2 nights
    • Submitted via mobile

    We did move a sofa and it was a tight mess underneath, a bug spring clean would be good.

    Amazing staff, they really go out of their way to be helpful and are so friendly, the views are amazing, the food is outstanding and the beds a super comfy.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The driveway in and out

    The view

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Great spot
    • Leisure trip
    • Couple
    • Garden Spa View Apartment
    • Stayed 1 night
    • Submitted via mobile

    Room could have been cleaner

    Great location, beautiful views, delicious food

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights

    The swimming pool was bracing. The shutters between the bathroom/toilet and main room kept opening; there was no way to keep them closed.

    The views from the dining room were special. Dinner was very good. The resort property outside the buildings was awesome.

    Stayed in May 2024

  • Reviewed: 27 April 2024

    9.0
    Great stay close to nature
    • Leisure trip
    • Solo traveller
    • Garden Spa Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to fault

    Great location just minutes away from cbd out into nature with epic scenery.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Fabulous experience, can’t wait to come back
    • Leisure trip
    • Family with young children
    • Garden Spa Apartment
    • Stayed 1 night
    • Submitted via mobile

    Loved it all

    Location is superb! Lovely views. Really loved our stay and will be coming back. The spa is also so divine! Def coming back for more pampering

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Wonderful almost surreal lots of fun
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    I liked it all

    Location, gardens, staff, rooms, eccentricities

    Stayed in March 2024

  • Reviewed: 13 April 2024

    8.0
    Mostly Delightful
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel seemed a little tired but otherwise delightful. We came for our 50th wedding anniversary. We had a lovely room and stay with welcoming staff. Our dinner was delicious but we felt that the restaurant totally lacked ambience (candles, flowers, lighting) which is a shame. Ordered a bottle of Prosecco but only mini bottles on offer. A wonderful view was the attraction. Breakfast was ok but only filter coffee on offer and food nothing special. We did however enjoy our stay.

    Lovely location

    Stayed in January 2024

  • Reviewed: 9 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Loft Room
    • Stayed 1 night
    • Submitted via mobile

    Because I was there for only one night

    View both day and night

    Stayed in April 2024

  • Reviewed: 6 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Garden Spa Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The property is stunning. The room we stayed is was good, abit out dated but still good. The restaurant on the other hand - perfection! Food was amazing even down to the garlic bread and fries. Would highly recommend just going there for dinner.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights

    Interior needs a little love

    amazing views from our room, where we were able to see an amazing sunset. Property is very dated but gardens and grounds were beautiful.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Cozy and relaxing
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Even though it is winter and most people wouldn’t use the pool, we were bummed it was closed.

    The views were amazing and the restaurant had the most delicious food.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premier Room
    • Stayed 1 night
    • Submitted via mobile

    The parking, but it was busy and we did find a park in the end.☺️

    The room, location, and breakfast.☺️

    Stayed in March 2024

  • Reviewed: 29 March 2024

    7.0
    I would recommend this because of the location -but not for more than 2 nor 3 nights.
    • Leisure trip
    • Couple
    • Garden Spa View Apartment
    • Stayed 2 nights

    Its a bit spooky possum, but hey who wants sterile old same same. We knew from the price this was never going to be 5 star but it was a little disappointing as far as the added extras went (there weren't any). It was a disabled unit which we didn't really want and although we had been upgraded for free I'm not completely sure we wouldn't have been better in the room with kitchen facilities. There was the absolute bare minimum as far as consumables go - ie toilet paper, soap, tea and coffee. The views are amazing but the windows needed a wash - however this is fine because the price reflects the fact there is no padding in there for massive amounts of maintenance staff. Its a cool place . Dodgy driveway as really narrow, wouldn't want to meet oncoming traffic so be careful. Also no signs to tell you anything - we got lost on bush walk. Be great if someone could sink a few million into it.

    Spectacular location with magnificent bush all around. Fabulous bush walk through mature native forest. Onsite restaurant.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    9.0
    Perfect spot for all our Mokopuna who loved our holiday. Thumbs up to the manager and staff.
    • Family with young children
    • Luxury Gate Villa
    • Stayed 3 nights
    • Submitted via mobile

    Not enough pots

    Although it wasn't exactly what we thought we were getting, we were grateful that a solution was found quickly and we were able to enjoy the rest of our holiday. It was Peacefulness, the view was amazing, spacious, stand alone villa, plenty of outside space for our Mokopuna to run around in, comfortable and the staff were wonderful. Everything ended perfectly.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    9.0
    Lovely two night stay to finish travels in NZ
    • Leisure trip
    • Couple
    • Premier Room
    • Stayed 2 nights
    • Submitted via mobile

    No cafe or similar during day which we expected from a resort; or suggest - this and/or microwave, toaster and more crockery and cutlery in rooms as lunch service finished at 2pm which was check in time. Knew those items weren’t going to be in room before arrival, but thought there might have been cafe/snack options from the resort during afternoon. Would have liked outdoor spa pools or the swimming pool being heated. Would also have liked more Day Spa appointments to be available so guests have the opportunity to enjoy a treatment while at the accommodation.

    Loved the view from our room towards Auckland. Spacious room, gorgeous room Great breakfast and good dinner in restaurant and room service Good bed, good shower, love deep bath. Good price through you, so very happy with value for money. Not too far from Auckland airport.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    7.0
    Nice comfortable hotel with very friendly staff
    • Leisure trip
    • Family with young children
    • Garden Spa Apartment
    • Stayed 2 nights

    At first I was given a very hot studio. When I asked for a room inside the hotel with a decent temperature, I was given another room, but with no kitchenette, so my plans had to change. Overall, my stay was pleasant and the beds were comfortable but being hosted in such a hot studio was an unpleasant surprise.

    The room I was given after the first one was very comfortable but there was no kitchinette in it which changed my plans regarding meals.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Garden Spa View Apartment
    • Stayed 1 night
    • Submitted via mobile

    If there were 4 people in the villa there are not enough plates, no sharp knife, no tea towels after we washed the dishes due to no dishwasher tablets either

    Very thankful for the upgrade while my room was being renovated. A great opportunity to enjoy a special place with my wife and relaxing environment.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premier Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing really

    Friendly helpful staff, big comfortable room and bathroom, we were in the newer section, fabulous views, good food. Lovely old world lounge great for relaxing in. Surrounded by nature.

    Stayed in March 2024

  • Reviewed: 28 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with City View
    • Stayed 1 night
    • Submitted via mobile

    We didn’t stay longer. There is not a loner helicopter we could take out on the helipad🤣

    The views are fantastic. The staff was helpful in every regard. It is a funky older establishment and a refreshing break from chain hotels

    Stayed in February 2024

Showing 1 – 25

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