393 Gloucester Street, 4112 Napier, New Zealand
#23 of 32 hotels in Napier
Guests' ChoiceBased on 151 hotel reviews
7.9Cleanliness
8.3
Comfort
8.2
Location
8.4
Facilities
8.0
Staff
7.9
Value for money
8.0
Free WiFi
7.7
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End of dialog contentReviewed: 21 April 2024
Johanna
New ZealandThe toilet flushing system needs replacing as the toilet kept flushing. The buttons are old and won't reset.
Tidy lay out, lovely spa, bed was comfortable and got a good night's sleep.
Stayed in April 2024
Reviewed: 20 April 2024
Suzanne
New ZealandThis is fine
N/A
Stayed in March 2024
Reviewed: 18 April 2024
Raz
New ZealandNil
Clean and spacious.
Stayed in March 2024
Reviewed: 15 April 2024
Rhonda
New ZealandNothing
The location was right for us
Stayed in April 2024
Reviewed: 14 April 2024
Karyn
New ZealandMy partner found the bed uncomfortable, and is the type of person that can sleep anywhere.
The room layout was perfect for a family of 5. Loved that we had a full kitchenette.
Stayed in April 2024
Reviewed: 13 April 2024
Rachel
New ZealandWhen i went leave the office was closed but had a number to ring . I have rung the number 3 times and still have not been able to speak to some one. I wasnt sure if i was surposed to leave the key in the room as i did as i couldnt return it.
It was warm and comfortable
Stayed in April 2024
Reviewed: 28 March 2024
Rosemary
New ZealandRoad noise
Available
Stayed in March 2024
Reviewed: 24 March 2024
Nancy
New ZealandNo latch to close bathroom window.
Quietness, relaxing,very safe the beds were so comfy.
Stayed in March 2024
Reviewed: 21 March 2024
Garreffa
New ZealandRoom rate
Breakfast not provided with room. Due to lack of accommodation in Napier, Ballina was the only motel/hotel with a room. A another couple staying at Ballina had a much better rate for 3 nights at $430, where we were charged premium rate at $324 for a single night.
Stayed in March 2024
Reviewed: 19 March 2024
Linda
New ZealandA minor thing, but toilet buttons kept sticking so that water kept flowing. Would have been nice to have a light over the couch. Very hard to read at night.
Great location to shops. Very clean
Stayed in March 2024
Reviewed: 4 March 2024
Raz
New ZealandAngled parking.
Good size room and facilities.
Stayed in March 2024
Reviewed: 2 March 2024
Rosborough
AustraliaWe were in a downstairs room that had a disability shower (I think) and water went everywhere so not so good.
Nice comfortable room and having the hotel next door for dinner meant not having to drive that night.
Stayed in February 2024
Reviewed: 1 March 2024
Donna
New ZealandA couple of wee matters, but didn’t ask about addressing them at the property so it was fine!
The pricing
Stayed in February 2024
Reviewed: 21 February 2024
Gerard
New ZealandFloor coverings, shower fittings. Lighting in bathroom.
Getting a bit tired, needs refurbishing. Shower wet area,not a 21st c, no venting, or it's broke.
Stayed in February 2024
Reviewed: 19 February 2024
Graeme
New ZealandClean and spacious
Stayed in February 2024
Reviewed: 13 February 2024
Eileen
New ZealandCurtains need renewing. The area outside the entrance door needed to be swept and tidied. The build up of debris around the door did not give one a good impression on arrival.
The size of the rooms and the quietness.
Stayed in February 2024
Reviewed: 7 February 2024
Judi
AustraliaN/a stayed 1night arrived late,left early
N/a
Stayed in February 2024
Reviewed: 31 January 2024
Richard
New ZealandWe had issues with the spa bath and an odd material coming out of the jets. Other than that the room was great
The room was very spacious and had lots of amenities which my partner and i appreciated. Great room for parking and easy access to our room throughout the evening/morning. Quiet too.
Stayed in January 2024
Reviewed: 31 January 2024
Gordon
New ZealandI booked online. I did not see any option for selecting ground floor for wheel chair access. No note or confirmation in the room to indicate it was the room for me.
Easy access. Text that showed where the room was.
Stayed in January 2024
Reviewed: 31 January 2024
Anthea
New ZealandRipped curtain, quite noisy
Clean, good value, loads of space, two rooms, which was helpful to get the kids to sleep, easy to access. It had everything we needed.
Stayed in January 2024
Reviewed: 31 January 2024
Marcel
New Zealandthe noisy fridge, woke me up at all hours. I should've unplugged it, when I had the chance.
it sure had the wow factor. the only minus, was the noisy fridge in the middle of the night. For the rest: I could live in that suite / room, no problem at all. Best Motel ever, and I've stayed in lots
Stayed in January 2024
Reviewed: 27 January 2024
Ann
United KingdomClean comfortable
Stayed in January 2024
Reviewed: 25 January 2024
Shelley
New ZealandI have stayed in 3 different rooms in the past 3-4 months. All are very very tired and are in need of refreshing.
I like the location - I am familiar with Taradale, so like to stay there
Stayed in January 2024
Reviewed: 22 January 2024
Jason
AustraliaGreat, easy access. Great size.
Stayed in January 2024
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