No staff sighted. No breakfast offered.

location

Stayed in February 2024

Nothing

Tidy and clean

Stayed in February 2024

Very complete, clean facilities, good location.

Stayed in December 2023

The room still had someone elses drinks in the fridge. I don't think it got vacuumed as there were bits and pieces on the floor and on the bench over the fridge. If it was vacuumed, it wasn't a good job. The furniture is tired and does not depict the picture advertised. I think it may be a disability room as well judging by the bathroom. It would have limited use and would not be usable by all disabled people as my grandson would not be able to use this room. His wheelchair takes up too much space and it would be awkward to get his commode and a carer into the small bathroom. Noteworthy comment if advertising as a disablility room. Limited to certain disabilities and not all.

Stayed in January 2024

We can’t comment much as the service and facilities are perfect

everything

Stayed in January 2024

Nothing I didnt like

Location is excellent

Stayed in January 2024

Very helpful

Stayed in January 2024

I couldn't connect to the wifi. Bit complicated for me!

Stayed in January 2024

Only had a microwave to cook

Handy to town good size room everything was clean.

Stayed in November 2023

The air con had been put on to cool the room before our arrival. The motel was next door to a yummy restaurant.

Stayed in December 2023

comfy bed, spacious

Stayed in December 2023

Awesome, really loved my stay at Ballina motel

Stayed in December 2023

The loud noise of other people at midnight using equipment and spa bath didn't work

Great location and good for money

Stayed in December 2023

No breakfast. Location was within easy walking distance of shops and food outlets

Stayed in December 2023

Comfortable and private

Stayed in December 2023

The bathroom was a little let down, it would be good to have a closed in shower or a curtain around the shower

Bed was amazing 😍

Stayed in December 2023

Decor getting a bit tired, toilet flush kept jamming.

Great location, plenty of parking.

Stayed in November 2023

Dryer didn’t work.

Nice room, quiet.

Stayed in November 2023

Nothing

The room was clean and the facilities more than met our needs, the wet floor shower was awesome with my disability and the bed was super comfy and big

Stayed in October 2023

The lies

Nothing they didn't let me stay. Let me book it said confirmed and it had 24 hour reception so with that said I traveled to get there at 130am to no one there at all. Terrible

Stayed in October 2023

everything

Stayed in September 2023

Don't stay there if you want a place to sleep. They take people who need emergency housing through an agency, and you may be subjected to people fighting, screaming, banging furniture and doors, the police being called, visitors leaving in the early hours of the morning blasting their car horns. They will tell you they don't normally take people needing emergency housing, but 2 different families were there during my 5 night stay that carried on in the same way (fighting, screaming etc). There is no on-site manager after hours and the person at reception lives 20-30 minutes away. During my stay another guest obviously felt so endangered that they called the police. I moved rooms after the first night of noise, but this turned out to be worse. When I checked out I asked for a refund for the 2 nights of little to no sleep due to fighting and police visiting the room next door and was told they would be in touch. It's been 2 weeks now, and I've heard nothing.

The negatives of this motel outweighed the positives to such an extent that I can't recommend this motel at all.

Stayed in October 2023

The room gave the impression that one day they decided that it would no longer be a conference room and it would now be a bedroom. The windows need custom fit curtains as there was a gap below and a gap above letting in horrendous light. If you are sensitive to light, then the queen studio is not for you. I had the worst sleep, I couldn't get the room dark enough as it's at the very front with all the lights on (like you see all the lights on at motels). There was a cool breeze and I closed all the windows. I didn't want the heat pump on all night. The tv was on a computer desk that didn't suit the room. Your coffee press in the room needs replacing - it's not pressing and keeping the coffee inside. I probably wouldn't stay again - my child had a sleepover and I got to stay somewhere nice and hardly got any sleep. I feel rubbish putting in a bad review but we're putting our sleep in your hands and it's your job to make sure we get it. (also what's with all these amazing reviews and no comments?)

Location was easy to find, close to the shops. Bed was quite soft, shower and toilet worked fine. I was in a studio unit, there was a park outside. There were some sky channels. There was a good range of drink sachets.

Stayed in October 2023

Close to places,

Stayed in October 2023