1286 Arawa Street, 3010 Rotorua, New Zealand
#32 of 81 hotels in Rotorua
Guests' ChoiceBased on 256 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
9.1
Facilities
8.2
Staff
8.8
Value for money
8.1
Free WiFi
9.2
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End of dialog contentReviewed: 19 May 2024
Lisa
SpainNo central air conditioning. Shower was a bit too small
Nice big room, friendly staff
Stayed in May 2024
Reviewed: 16 May 2024
Sajid
India- The texture of walls
- Amazing staff. - nice designated work place - Big bathrooms - nice heating through out the facility
Stayed in May 2024
Reviewed: 15 May 2024
Olga
RussiaNothing
Everything is nice. Comfortable and clean. Stuff are friendly and open-minded. The pool is a great benefit, it's cool to swim after hiking
Stayed in May 2024
Reviewed: 9 May 2024
Vibha
New Zealandall good. No comments
I highly recommend this place!!
Stayed in May 2024
Reviewed: 5 May 2024
Roger
New ZealandNothing
Nice clean room. Comfortable beds.
Stayed in May 2024
Reviewed: 29 April 2024
Staci
CanadaShower takes forever to heat up and the water pressure is poor. Other than that everything is great
Great location, coffee/tea and milk in the fridge
Stayed in April 2024
Reviewed: 29 April 2024
Sally
New ZealandPool
Stayed in April 2024
Reviewed: 26 April 2024
Megan
New ZealandPool a bit cold when we arrived, but fixed after a few days!
Awesome welcome with bonus room upgrade, handy off street parking, kitchen well equipped and easy to use, comfy bed, little fridge in room.
Stayed in April 2024
Reviewed: 26 April 2024
Li
ChinaExtremely clean and comfy with a great location
Stayed in April 2024
Reviewed: 20 April 2024
Jerseywesttours
New ZealandNew, modern, close to town. Nice facilities.
Stayed in April 2024
Reviewed: 17 April 2024
Jeni
New ZealandGreat size rooms and super clean
Stayed in March 2024
Reviewed: 9 April 2024
Ken
AustraliaThe stairs mainly, as one member of our group wore a leg brace.
It was a very spacious room, very clean and with a great outlook. Nice outdoor patio looking over the park and hotel pool. Facilities were good, the only problem we had was with the shower, in that the pressure was a little weak and hot water took a while to come. The other thing worth mentioning is that there are no lifts, so it was challenging climbing numerous stairs to get to the 3rd floor, a number of times a day. The building had a large main kitchen, also laundry facilities, which did incur a charge. Beds were comfortable, furnishing very nice. Safe location too, with restaurants in walking distance. Overall, offered good value for money.
Stayed in March 2024
Reviewed: 8 April 2024
David
United KingdomNA
Everything you could need for a short stayover.
Stayed in April 2024
Reviewed: 6 April 2024
Caoimhe
IrelandGreat location. Flexible check in. Very comfortable beds.
Stayed in March 2024
Reviewed: 6 April 2024
Katie
New ZealandNothing.
This was a last minute stay for only one night, but was exactly what we needed. Good size, comfortable, deck was a bonus. Quiet. We didn't use any facilities but looked good from what I saw. Staff were helpful with assisting us to check in after hours.
Stayed in April 2024
Reviewed: 6 April 2024
Peter
GermanyThere were only 2 shared toilets and 2 showers on the floor which were often occupied in the morning. The showers need some maintenance, in one the tile was loose and in the other one the door didn’t shut. Our room was located to the street side therefore it was quite loud in the night
The room was big enough to accommodate us 5 people. The room and kitchen was clean. The pool was very nice. The showers and toilets were also clean. And the location close to the CBD is also great.
Stayed in April 2024
Reviewed: 2 April 2024
Susanto
New ZealandAlthough saying at the booking.com about the guest need to show the Government issue ID, but this hotel was asking MORE than just simply showing my ID, BUT also their staff TAKE PHOTO of my ID. Something that I never experienced when travelling and stay at any motels or hotels in NZ. Why they need to take photo of my ID, instead just checking the detail of the guest matching with the data from online booking. For me this is weird and unacceptable practice, so I make a note myself this hotel is one of very rare situations/companies in NZ that capture my ID, just in case of any misuse or unauthorize use or my ID.
clean. modern and helpful staff.
Stayed in March 2024
Reviewed: 1 April 2024
Florencia
New ZealandNothing
Excellent location
Stayed in April 2024
Reviewed: 28 March 2024
Emma
IrelandDoors are very heavy and loud opening and closing. Also shower could do with a shelf or somewhere to put your shampoos etc
Good location, good size clean room and comfy bed. Good hairdryer
Stayed in March 2024
Reviewed: 26 March 2024
Eric
New Zealandupgraded to private bathroom
Stayed in February 2024
Reviewed: 24 March 2024
Harai
New ZealandNo elevator but can't complain since we were on the first floor, rather then the 3rd
Everything was pretty standard.
Stayed in March 2024
Reviewed: 18 March 2024
Arya
New ZealandSofa beds are made as a double bed ,but it was not good to sleep.and the washbasin in the toilet is very small.
Good ,
Stayed in March 2024
Reviewed: 17 March 2024
Sian
New ZealandThe 2.5% card fee wasn’t obvious on the Booking.com website, until booking nearly complete. The room I was in was next to the stairwell which some people used with the enthusiasm of stampeding elephants. Not the hotel’s fault, and not something easily fixed.
Room was very clean. Staff were helpful. Wifi was really good. Pool was great (towels available). Facilities included a kitchen and laundry. There was an EV plug in. Tv worked - only free to air channels.
Stayed in March 2024
Reviewed: 15 March 2024
Nicole
New ZealandTo far on last floor far away from kitchen
How there is pool nice bed
Stayed in March 2024
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