94 Lake Road, 3010 Rotorua, New Zealand
#34 of 81 hotels in Rotorua
Guests' ChoiceBased on 483 hotel reviews
8.1Cleanliness
8.8
Comfort
8.8
Location
8.4
Facilities
8.3
Staff
8.9
Value for money
8.0
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 May 2024
Anthony
AustraliaNothing to not like.
Located short drive to the town centre and the tourist destinations.
Stayed in May 2024
Reviewed: 28 April 2024
Aroha
New ZealandWe had a nice cosy little room, it was all my husband and I needed, nice and clean to, and OMG the shower was amazing.
Stayed in April 2024
Reviewed: 21 April 2024
Janlyn
New ZealandI arrived early - 9:45am, well aware of the time but stopped to ask if I could drop my bag and use the toilet and I was pleasantly given my room key, no additional cost just moved stuff around to make it happen. The hospitality from the owner was a far reach of finding this service elsewhere, I was unwell and was ever so grateful as I slept most of the day away. Thank you so much for the manaki
Stayed in April 2024
Reviewed: 17 April 2024
Richard
New ZealandI'd paid less for very similar rooms at other motels in Rotorua the previous two nights without them being on this special low rate. So I felt that the room was a little small when looking at its regular price. This motel's prices are generally double many other motels in the area so I thought the room would be larger, but it wasn't. But apart from that still very pleasant and comfortable.
It was a very clean, modern studio which I managed to get at a bargain rate as part of a special deal on Bookings.com
Stayed in April 2024
Reviewed: 30 March 2024
Akshaydeep
United KingdomLiked everything, no real complaints
Location, clean rooms and comfortable set up
Stayed in March 2024
Reviewed: 20 March 2024
Janice
United KingdomLack of dishes to use in microwave / only one provided. Looks dated from outside but fine inside. Garden not very appealing .
Good location. Clothes Washing facilities. Comfortable rooms- typical motel room but spacious and clean. Heater in bathroom. Microwave . Fish and chip shop in same road ( closed Mondays!)
Stayed in March 2024
Reviewed: 26 February 2024
Courtney
New ZealandNice clean rooms, central location
Stayed in February 2024
Reviewed: 25 February 2024
Ken
AustraliaClean and comfortable and very friendly staff
Stayed in February 2024
Reviewed: 25 February 2024
Hamilton
United StatesNoise from road
Location - cleanliness - size of rooms.
Stayed in January 2024
Reviewed: 20 February 2024
Lisa
New ZealandWe got single Beds when traveling as a couple for my Birthday weekend away. We had couple on our reservation so why single beds I dnt knw.
Comfy Bed. Good air con. Handy location with nearby shops & thermal Park. Kitchen facilities & large bathroom. Good TV with sky channels. Views of the lake.
Stayed in February 2024
Reviewed: 17 February 2024
Sandra
United KingdomNext to a busy road but noise wasn't really a problem
The room itself was nicer than we thought it would be from outside. Slightly out of Rotorua but the lake was easily within walking distance
Stayed in January 2024
Reviewed: 15 February 2024
Roslyn
AustraliaWe were happy with our room and experience at the Bella Vista
A comfortable room with good facilities within walking distance of the lakefront and other attractions. Our room was quiet, airy and clean. Staff were friendly and helpful. A good option for those driving who would like off street parking.
Stayed in February 2024
Reviewed: 15 February 2024
Charlie
New ZealandGood Location to the city
Stayed in January 2024
Reviewed: 9 February 2024
Ron
United StatesIt was very clean and the staff was very friendly and helpful.
Stayed in February 2024
Reviewed: 8 February 2024
Dean
United KingdomIt was very close to a major road - so road noise could be heard
Good service from the owner as on arrival our 2nd booking was not known to the hotel but he was able to juggle rooms to allow our 2nd booking to materialise
Stayed in January 2024
Reviewed: 8 February 2024
Mark
New ZealandTraffic noise, motel is located on a busy road.
The room was clean and tidy and very modern.
Stayed in February 2024
Reviewed: 6 February 2024
Rachel
New ZealandOnly thing is that the curtains were quite light. Other than that everything was great!
Clean and tidy and the staff are lovely! Great location too, only a short distance from the lake.
Stayed in February 2024
Reviewed: 5 February 2024
Jane
United KingdomThe room was just a bit cramped although we could have paid more for a larger room of course!
It was clean, comfortable bed, good shower. Location pretty good too. Walking distance from the lake and town centre. Staff friendly and helpful with maps and information.
Stayed in February 2024
Reviewed: 30 January 2024
Beth
New ZealandVery friendly staff
Stayed in December 2023
Reviewed: 29 January 2024
Kimberly
New ZealandBeds were a bit too soft for our preference, the entrance to the room was a single-glazed sliding door which can disturb light sleepers but it was fine for us and couldn't hear the main road. The only natural light was the bathroom window and the sliding door but need to have the curtains pulled for privacy so it was a bit dark but can be solved with having the lights on. But something for other travellers to take note if they really prefer natural light.
Friendly and welcoming staff, clean and spacious room, excellent hot water and pressure, comfortable beds, decent value.
Stayed in January 2024
Reviewed: 19 January 2024
Angela
United Arab EmiratesThe family that owns the motel is very kind, the space has what you need and is clean and updated, and it's very near to the geothermic public park.
Stayed in January 2024
Reviewed: 15 January 2024
Jenna
AustraliaCentral location, friendly staff, good value for money
Stayed in December 2023
Reviewed: 10 January 2024
Michael
United KingdomThe perfect motel. Modern and very comfortable room with everything we needed for a couple of nights. Brilliant staff and extremely well looked after. Brunch recommended at ‘Bird The Word’ on the Lakeside complex was amazing.
Stayed in October 2023
Reviewed: 4 January 2024
Sonia
New ZealandRoad noise Bed was uncomfortable.
Close to town
Stayed in December 2023
Umeå, Sweden
Sofia, Bulgaria
Agrigento, Italy
Lackenhof, Austria
Libby, USA
Spello, Italy
Adelaide, Australia
Qingdao, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content