290 Fenton Street, 3010 Rotorua, New Zealand
#5 of 81 hotels in Rotorua
Guests' ChoiceBased on 919 hotel reviews
9.0Cleanliness
9.2
Comfort
9.2
Location
9.3
Facilities
9.1
Staff
9.6
Value for money
9.0
Free WiFi
9.1
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End of dialog contentReviewed: 1 May 2024
Yeqing
ChinaPerfect stay, clean,convenient, good location .
Stayed in May 2024
Reviewed: 1 May 2024
John
Australianothing all good
Found shower over spa a problem to get out of as we have aged a bit since last stay. manager moved us to a more appropriate room next morning.
Stayed in April 2024
Reviewed: 29 April 2024
Manoj
New ZealandHeater & Fridge was bit noisy in the night
Very central location
Stayed in April 2024
Reviewed: 28 April 2024
Zsuzsanna
United StatesMain windows face busy street
Good location
Stayed in April 2024
Reviewed: 26 April 2024
Dengdaphne
New ZealandLove this place, convenient, clean, tidy and Morgan is very helpful on check-in. He patiently explained everything, it was nice and warm in the room when we arrived.
Stayed in April 2024
Reviewed: 25 April 2024
Zoe
New ZealandVery spacious, easy check in, awesome service and nice owners
Stayed in April 2024
Reviewed: 25 April 2024
Wayne
New ZealandThe two single mattresses on the bed, kept rolling into it..
Clean Friendly staff The deep space bath
Stayed in April 2024
Reviewed: 22 April 2024
Cassandra
New ZealandThe shower over the spa bath was the only downfall.
Clean, comfortable, easy access and great location. Liked the recommendation of Capers Cafe
Stayed in April 2024
Reviewed: 21 April 2024
Rachel
AustraliaEntry to the room would benefit from a daily leaf blow or Vac, Autumn time. Although the cat seemed pleased with the kitty litter. Tap over spa leaking quite badly (was dripping hot into the wooden surrounds when I arrived). Just a washer replacement I think. The welcome note explains the reason for the spas auto shut off (noise). but I was still surprised at just how loud it was from the neighbours room. As well as general talking, laughing, and the early showering..
Nice clean room. Fridge/Freeze combo is a rare thing these days. "Love it", As is having access to the Movie channels on Sky. Air Con (quiet) and wall mounted Heater were perfect. Needed both over the 2 days I was there. Comfy bed, Best pillows. They're usually to big and hard for my liking. Extra towels hung in the Kete was a nice touch too. LOVE that it isn't used for emergency housing. Rooms serviced daily ✅️✅️✅️
Stayed in April 2024
Reviewed: 21 April 2024
Lorna
IrelandNothing
The property is located a short drive from lots of shops and restaurants and is in a quiet area. Very easy access to attractions in Rotorua. We had booked a studio room however Morgen very kindly gave us a larger room as an upgrade. As a couple travelling with an adult son we were delighted with the extra space. Our rooms were very clean and spacious. We appreciated the milk in the fridge and other amenities provided. The spa bath was lovely and just what we needed after driving for a few hours. Overall we were very happy with our time there and could happily have stayed longer.
Stayed in April 2024
Reviewed: 21 April 2024
Vicki
AustraliaIt was a just that little to far out of town for me to walk
Comfortable 1 bed apartment we stayed for 4 nights cooked simple meals payed laundry on site
Stayed in April 2024
Reviewed: 19 April 2024
Debra
United Statesroom
Stayed in March 2024
Reviewed: 14 April 2024
Nelson62
AustraliaNothing
Very good location. Large room with kitchenette. Large, private outdoor spa Laundry facilities
Stayed in March 2024
Reviewed: 11 April 2024
Lauren
AustraliaFriendly and welcoming staff Clean Comfortable Good location The private hot tub
Stayed in April 2024
Reviewed: 11 April 2024
Stephen
AustraliaSpa
Stayed in March 2024
Reviewed: 11 April 2024
Nancy
United StatesThe room doesn't have windows. While the room had a fan, we could not get fresh air without opening the door.
The hosts were very welcoming and friendly.
Stayed in March 2024
Reviewed: 6 April 2024
Rory
AustraliaNothing it was excellent
Modern, well appointed room, was perfect for our family of five. Central location. 5 minutes to centre of town, room had an outside spa, full kitchen, there is a central communal undercover BBQ area with seating and a coin operated laundry for washing and drying clothes.
Stayed in April 2024
Reviewed: 4 April 2024
Caren
New ZealandLoved our stay, will be staying here next time we plan a holiday
Stayed in March 2024
Reviewed: 1 April 2024
Anna
New ZealandGreat spa. Very helpful owner
Stayed in April 2024
Reviewed: 30 March 2024
Blanche
United StatesThe interior lights were a bit harsh, cold white esp. over the beds. The outdoor spa area was barren, could use some furniture, decoration or plants.
Staff were wonderful, welcoming and helpful. We appreciated the milk in the fridge and assortment of coffee and tea. Beds were very comfortable. The rooms were clean and spacious. Liked having a private spa. The grounds were well-kept. Parking was easy and convenient.
Stayed in March 2024
Reviewed: 29 March 2024
Ashlia
AustraliaVery comfortable and clean
Stayed in March 2024
Reviewed: 29 March 2024
Maeno
New ZealandSpa is bonus. Reception is very friendly.
Stayed in March 2024
Reviewed: 27 March 2024
Judith
SwitzerlandNothing
Well situated close to the town, the studio was very spacious and well equipped. It was quiet, very clean with a small kitchen for preparing a simple meal.
Stayed in March 2024
Reviewed: 25 March 2024
Constance
United KingdomHad everything we needed, very flexible (we arrived early) and friendly staff.
Stayed in March 2024
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