Had to move rooms on second night as power went out, shared kitchen was filthy, fridges stunk, first room had missing light bulbs, broken fan, dirty cutlery

First room we stayed in wasn’t too bad room size was comfortable

Stayed in May 2024

curtains did not close the windows completely.

Bedding was clean and neat. Room was tidy. We didn't use the shared kitchen area so cannot comment on that, but room kitchenette was sufficient despite being very basic.

Stayed in April 2024

Cold water in the showers

Nice place for a quick stay. Bit outdated but just perfect for what we paid, can't complain :)

Stayed in April 2024

Bedding were clean however if I go back I would take my own bedding as pillows were not very comfortable and the rooms are very close together privacy is limited

The showers were awesome pitty they are used often from permanent residents so would be hard to keep tidy at all times, soap dispensers were empty could do with upgrades in bathroom and kitchen as it is very dated. Staff are kind

Stayed in April 2024

Tea towel looked dirty so we didn't use it. There wasn't quite enough crockery and cutlery in the unit for our 5 person party, so we just topped it up from the communal kitchen (we were happy to do this). A bedroom door handle came off in my hand , but I sent an email after we checked out and management reported back to me that it was fixed quickly.

We had read the reviews before we came and weren't sure what to expect! We had booked a family cabin/bunkroom and on arrival, we were offered the option of an actual motel unit for an upgrade fee of $30. We were very pleased with this as we had our own bathroom, kitchen and separate bedroom. The location was central, the price was excellent and there was a favourable cancellation policy up to 3 days before booking. It was equal to/exceeded our (low!) expectations.

Stayed in April 2024

Toilet/shower facilities were a bit dirty. Probably someone had messed it up on the Friday night so 1st thing Saturday wasn’t so flash.

Good value for a last minute trip.

Stayed in April 2024

There was no plug to wash dishes or cloth , no milk for the tea so bought one, and no shampoo and conditioner as it was empty

The receptionist was really lovely

Stayed in April 2024

Cleanliness of bathroom not quite there, especially toilets. The room did not look like it was cleaned as there was an old bottle left under the bed and also something had been left there by previous person still on the kitchen bench. Bunk bed probably needs an oil and change of mattress.

Value for money - you get for what you pay for. Had TV and wifi - although it dropped out quite frequently. Location was good, not too far from town. Staff were helpful and friendly. Double bed was comfy. Kitchen facilities were descent.

Stayed in April 2024

The first room had not been cleaned fully, spoke to the manager and she was very apologetic and up graded us to a nice clean room

Stayed in April 2024

Microwave did not work but was replaced quickly. Double bed was very bouncy mattress could be firmer

Place was good for a night stay. Place was warm

Stayed in March 2024

Cobwebs across bedroom ceiling. Only 3 mugs in kitchen cupboard when facility sleeps 6. Would be nice to have a couple of chairs in lounge area - can only sit on single beds.

Beds comfy and linen clean, TV good reception and range of channels.

Stayed in March 2024

The state of the kitchen was awful! There were flies everywhere. The fridges had leftover food and mould on some of the items. The bins were open and overflowing as well as being left outside to the elements. Absolutely disgusting. The toilets and showers worked but needed cleaning. The room was rather dark and the windows didn't close properly.

There were beds in the room. It served a purpose.

Stayed in January 2024

Beds and neighbourhoods

Location was handy

Stayed in February 2024

Old food under the bed, bathroom facilities were somewhat grotty. Bunk beds were very squeaky when I moved or rolled over

Cheap and rooms were warm

Stayed in March 2024

Weird people walking around and car oulling in and out constantly

Very spacious. Comfy and warm

Stayed in March 2024

Bathroom had mold. Bed was very uncomfortable mattress needs replacing. TV would not connect to wifi even tho it was a smart t.v and wifi kept dropping off.

Location

Stayed in March 2024

Very little cutlery available and not everyone cleans up dishes after self but apart from that can not complain

Very basic but good, very friendly and helpful staff

Stayed in March 2024

Leaking fridge, neighbour's, poor decor, but too many rules/notes about what to do

Location

Stayed in March 2024

that we had received confirmation from booking.com but it was not on their books

Well on arrival we were advised that we did not have booking with them even through we had received a confirmation from booking.com. Staff were really helpful and found us alternative accommodation. Only down fall was that we have to travel further to Rotorua.

Stayed in January 2024

It was an extremely basic and run down motel The hot water didn’t work properly and the beds were too old and soft for a comfortable sleep

Stayed in January 2024

The parking was listed as being secured. Instead, I was forced to simply park my car just in front of my room, with full access by anyone.

Room was as pictured. Had wifi and bedding. Very simple and effective

Stayed in February 2024

The guests over there are not friendly

Environment cozy Kitchen nice The room is definitely out of my expectations

Stayed in December 2023

Definitely needs little maintenance. Microwave was just about falling off its shelf, toilet was making a leaking noise all day and night, random walking noises on the roof which I can only assume is was from an animal? The doors need WD40 as they’re really creaky and you can hear the door opening in the apartment next to you. The WIFI wasn’t great and kept dropping off not sure if it’s because we were in the furtherest room.

I love that it was really close to ammenities and the main township. The lady at the front desk was really nice and it was decent value for money. The apartment we were in had everything we needed and plenty of options for sleeping. Beds were comfortable, air con was great. Really appreciate the clean rules of being quiet after 9PM as we had issues with this at another place in Taupō.

Stayed in January 2024

Beds squeaky when kids moved, and kitchen was dirty and the cups and plates yuck not the staffs problem...

That the price was low and close to town

Stayed in January 2024