76 Papanui Road, Merivale, 8014 Christchurch, New Zealand
#58 of 151 hotels in Christchurch
Guests' ChoiceBased on 546 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
9.2
Facilities
8.7
Staff
9.5
Value for money
9.0
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 July 2023
Clements
New ZealandWet floor shower. Bathroom got very slippery
Very clean. Comfy beds. Friendly staff
Stayed in July 2023
Reviewed: 9 July 2023
Mahina
New Zealandparty next door noise
clean and warm and lots of room
Stayed in July 2023
Reviewed: 8 July 2023
Leeanne
New ZealandRooms were very cold, and took a long time to heat up
Rooms were clean and well kept, description didn't match the room. But it was a good thing as we had a bed in the Lounge and not a sofa bed as advertised
Stayed in July 2023
Reviewed: 19 June 2023
Ali
New ZealandVery clean and comfortable, friendly helpful staff
Stayed in June 2023
Reviewed: 11 June 2023
Geoff
AustraliaTV lost cable access on first night and although it was replaced with free-to-air TV, spent the rest of the visit without cable channels as no alternative TV was available. Steep steps to upstairs suite was fine for us, but could be difficult for less agile people.
Very large one-bedroom suite. Next to busy road but triple glazing kept out all external noise. Very friendly and attentive owners. Great location. Stayed for 6 nights and will definitely stay again.
Stayed in May 2023
Reviewed: 3 June 2023
Rachael
New ZealandGreat spacious room
Stayed in May 2023
Reviewed: 2 June 2023
Anthony
New ZealandNothing I can think of at the moment. I enjoyed my stay.
Free parking. Quiet area at night. Owners were accommodating.
Stayed in June 2023
Reviewed: 30 May 2023
Diana
New ZealandShower blocked and spread over floor
Great location
Stayed in May 2023
Reviewed: 29 May 2023
Marianne
New ZealandAs above already rated
Stayed in May 2023
Reviewed: 18 May 2023
Peter
Australiaavailability of guest laundry, and room serviced every day with clean, dry towels.
Stayed in May 2023
Reviewed: 17 May 2023
Spice
New ZealandOne unit had a rather tired bathroom which could do with some TLC
Central.location with walking distance to shops & restaurants. Loved how simple the staff made checking in & out.
Stayed in May 2023
Reviewed: 15 May 2023
Jason
New ZealandThe owners are amazing! We were arriving a little late and they had the heaters on and the room was warm for us when we arrived! We find they are always helpful and as a result always go back to stay when we are visiting Christchurch.
Stayed in May 2023
Reviewed: 14 May 2023
Nick
New ZealandTraffic noise
Location was perfect for our activities
Stayed in April 2023
Reviewed: 13 May 2023
Jezamine
AustraliaGood cafes along the road
Stayed in May 2023
Reviewed: 9 May 2023
John
New ZealandClean and great location. Warm with good facilities
Stayed in May 2023
Reviewed: 9 May 2023
Ian
AustraliaLocation and room size
Stayed in May 2023
Reviewed: 6 May 2023
Richard
New ZealandThere is nothing that we didn't like.
We booked this room to extend our stay at this hotel. The room was gigantic so our family could really spread out. It was lovely and clean again with good cooking facilities. The staff were very friendly and replaced the frying pan for us straight away and were happy to give us extra towels every day.
Stayed in April 2023
Reviewed: 6 May 2023
Richard
New ZealandThere was nothing that we didn't like.
We thought the bed was extremely comfortable. The bathroom was modern and had a great heat lamp so it was lovely and warm when getting out of the shower. The room was plenty big enough for our family of four to have our own space and we especially liked that the kitchen had everything we needed to cook dinner so we cooked most nights. The best thing about the hotel room for me was my dust mite allergy didn't flare up which happens in many hotels so I was very pleased with the standard of cleaning.
Stayed in April 2023
Reviewed: 3 May 2023
Andy
New ZealandN/A
very comfortable and great service
Stayed in April 2023
Reviewed: 2 May 2023
Victoria
New ZealandHandy location, spacious and clean rooms, plenty of kitchen utensils, friendly staff.
Stayed in April 2023
Reviewed: 27 April 2023
Nigel
New Zealandfriendly staff and a good location
Stayed in April 2023
Reviewed: 19 April 2023
David
AustraliaWell appointed rooms with tons of space.
Stayed in April 2023
Reviewed: 18 April 2023
Kate
New ZealandLiked everything.
Breakfast unavailable because chef away but that didn’t matter for us.
Stayed in April 2023
Reviewed: 11 April 2023
Rachel
New ZealandVery friendly staff and clean rooms
Stayed in April 2023
Reviewed: 8 April 2023
John
AustraliaNo complaints
Good location and value, friendly and helpful staff
Stayed in March 2023
Pärnu, Estonia
Cannes, France
Binzen, Germany
Capo Vaticano, Italy
Swellendam, South Africa
Monte Verde, Brazil
Laxtjärn, Sweden
Sauze di Cesana, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content