10 Hamilton Road, 9382 Queenstown, New Zealand
#172 of 411 Holiday rentals in Queenstown
Guests' ChoiceBased on 37 hotel reviews
8.5Cleanliness
8.9
Comfort
8.8
Location
9.6
Facilities
8.6
Staff
8.9
Value for money
8.4
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 3 June 2024
Donna
New ZealandShower door didn't close properly. This must be damaging the floor. Couldn't get the tv going.
Great location. Warm house. Good communication from owner.
Stayed in June 2024
Reviewed: 8 May 2024
Aruna
New ZealandLocation is very handy to the central city. Very close to all the amenities
Stayed in May 2024
Reviewed: 29 April 2024
Aileen
New ZealandNo dishwasher, especially in a post-covid world where you don't know who stayed there before you and how well they cleaned their dishes. We didn't realise there was an electric blanket on our bed until we left because the control was hidden. Not sure if there were electric blankets on all the beds or not. It would be good to have the WiFi password in the instructions. Luckily we had a young person with us to find out on the back of the modem and help us connect. We had an elderly person with us. He found it really hard to get to the house after dinner, especially since it's uneven ground. We used a phone torch so he could walk up the path.
The house was absolutely fantastic. The location is brilliant, really close to town. The house is homely. It's showing some signs of wear but still a sweet wee place. We loved that there were Queen beds in all 3 rooms. Communication was really good. Positives definitely outweigh the negatives and would happily recommend.
Stayed in April 2024
Reviewed: 13 April 2024
Yim
Hong KongOnly One Bath room & toilet only
Great location. 5 minutes walk to city center.
Stayed in March 2024
Reviewed: 24 March 2024
Naisulu
New ZealandThat we didn't stay longer
We loved the house. Had everything we needed. Very clean and beautiful. Close walk to town and back. The beds were very comfortable. Lovely big fireplace that heated the house quickly. Had a chromecast that lets us connect to the tv from our phones. The backyard even had an apple tree and grapes. Would 100% come back to stay and recommend to others.
Stayed in March 2024
Reviewed: 11 March 2024
Christine
AustraliaCouldn't find it . No name on the outside. Number hidden by overgrown vine. Didn't receive message with lock details until we had walked up the hill to the furthest accommodation and asked them where it was. Tourist info centre at conservation office didn't know the name until they googled it
Roomy .Nice back yard to sit in. Wood available to burn.
Stayed in March 2024
Reviewed: 3 March 2024
Janice
New ZealandAn additional mirror in one or more of the bedrooms would have been useful
N/A
Stayed in March 2024
Reviewed: 16 January 2024
Julie
AustraliaThe place is dark and gloomy even with all the windows and doors open. It was hot so we needed everything open but that meant there is NO security. The bed room doors open to the front veranda which is quite open to the very busy street. During the night it was either be hot and close the doors or open them up to the people walking past all night (yes there were heaps to people walking past!!). The house needed a good thorough clean. We put sheets on the couches as they smelt bad and washed all the cushions as they smelt terrible. Under the couch cushions we found a can of soft drink and wrappers, food etc. This place was not good value for the amount we paid.
The host Christie was AMAZING!! She had a terrible experience with the last tenants and worked many extra hours to get the place ready for us. She went above and beyond. Location was excellent!! So convenient. We were able to just walk into town and not worry about parking. Easy to find. The kitchen was well stocked and clean. Living space was roomy so we could spread out and find our own space. Jigsaws, books, places to visit ideas, TV options / videos great.
Stayed in January 2024
Reviewed: 28 October 2023
Mitch
AustraliaNothing
Great location, easy to walk into town. Great backyard to sit in and enjoy a drink and a BBQ. Had everything we needed, was very warm.
Stayed in October 2023
Reviewed: 17 August 2023
Steven
AustraliaThe fireplace
Stayed in August 2023
Reviewed: 11 July 2023
Eva
Philippinesjust needs a little updating, wallpapers are peeling off the wall. need one more toilet and bath if to be rented for 6 people(there was only 1 t/b), provide another mirror outside so people could get out of the bathroom and let others use it asap.
location, walking distance to town
Stayed in July 2023
Reviewed: 2 July 2023
Yi
New ZealandDidn't see any obvious problem during the stay.
The location is great. It only take 10 to 15 minutes to walk to the main street of Queenstown. Very nice host, had some nice communication and got some very clear instructions about check in/out. Very powerful heater to make the property keep warm. Have all the necessary facilities such as fridge, coffe machine, TV, and washing machine, etc. Children friendly, have toys boxes which make children also have a great time to stay there.
Stayed in July 2023
Reviewed: 7 May 2023
Lynn
New ZealandWe didn't actually discuss anything we didn't like but for me I would have liked a mirror in one of the rooms at least, so that when the bathroom was in use you could dry your hair and do your make-up.
We loved the closeness to Queenstown and easy access to Coaches etc. It was an easy walk no hills.
Stayed in May 2023
Reviewed: 18 April 2023
Vicki-may
New ZealandThis house is amazing! Exactly what we required for our family trip to Queenstown. We will definitely be back for our next trip!
Stayed in April 2023
Reviewed: 13 April 2023
Claire
AustraliaNewer couch & cushions. Lamps in lounge
Open fire. Logs. Fire lighter. Location. Toiletries. Garden. Comfy beds. Good shower. Washing machine. Washing powder.
Stayed in April 2023
Reviewed: 25 January 2023
Daniel
AustraliaBathroom door can get a bit stuck when opening.
Amazing location, great views, excellent communication with host and plenty of room.
Stayed in January 2023
Reviewed: 19 November 2022
Ros
AustraliaThe lovely warm comfortable vibe of the cottage and the thorough and timely communication and help from our hosts made it a wonderful stay.
Stayed in November 2022
Reviewed: 24 October 2022
Bill
New Zealandlocation was fantastic and great communication with codes etc
Stayed in October 2022
Reviewed: 16 September 2022
Siraj
MalaysiaCOSY AND SPACIOUS.KITCHEN WELL EQUIPPED
Stayed in September 2022
Reviewed: 4 January 2022
Michael
New Zealandfelt like we were prejudged based on our age
location and coffee machine
Stayed in January 2022
Reviewed: 29 December 2021
Karen
New Zealandit was a bit expensive but it was Queenstown and holiday season. The headboard in main bedroom needs to be attached properly. Otherwise lovely place, I’d return.
great location and lovely little cottage
Stayed in December 2021
Reviewed: 19 November 2021
Anna
New ZealandGreat location, short flat walk to town centre, but still very quiet.
Stayed in November 2021
Reviewed: 11 May 2024
Daduyo
New ZealandI think it’s great for group of 4 (or less), there were 5 of us with a toddler and it feels a bit packed when all of us were in the lounge. Would be nice to have a dishwasher, helpful for visitors wanting to cook and eat at home instead of eating out. Lights are a bit dim for me, would be great to have brighter lights too.
Close to the city. Staff communicates well to us. Nice warm house.
Stayed in May 2024
Reviewed: 11 April 2024
Radha
New ZealandDo not fall for the promotional pictures as the property is way too old. Gives you the sense of unhygienic environment and our entire family got infected by scabbies. Not recommended at all.
Stayed in April 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content