171 Queen Street, 1010 Auckland, New Zealand
#30 of 184 hotels in Auckland
Guests' ChoiceBased on 1646 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
9.4
Facilities
8.7
Staff
9.2
Value for money
8.5
Free WiFi
9.2
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End of dialog contentReviewed: 3 June 2024
Amy
New ZealandThe price is quite high for us. But otherwise nothing to dislike about it
It’s convenient, clean, comfortable. Having the 2 bedroom option is ideal for our family
Stayed in June 2024
Reviewed: 3 June 2024
Dana
New ZealandN/A
The ease of booking, checking in and out, the location in the heart of the cbd and within walking distance to everything.
Stayed in June 2024
Reviewed: 2 June 2024
Tania
New ZealandWe could smell strong garlic smell from the next room. When we booked our son, it said he would stay for free - what we didn’t realise was that he’d have to share our bed! We had to request an extra bed for him
The location was fantastic, having one entrance pretty much half way on Queen Street. The bed we had so super comfy!
Stayed in June 2024
Reviewed: 28 May 2024
Ewan
United KingdomNothing
Excellent central location. Room was very comfortable and spotless. It had everything we needed and lovely extra touches. Staff were very friendly and always on hand should you need anything. The pool was lovely to relax in and was well heated. Great value for money.
Stayed in May 2024
Reviewed: 16 May 2024
Petem289
New ZealandBemused to pay 45 dollars for valet parking and see the rental left in the forecourt for 8 hours. Not a huge issue, just unusual.
Wonderful location, modern, quiet and comfortable Greatly appreciated the early check in which allowed us to get to an early afternoon function
Stayed in May 2024
Reviewed: 9 May 2024
Juliana
New ZealandHow it's not a whole bed. Joined 2 beds to turn into a big bed.
i liked how theirs a time for when cleaners come! Everything was well stocked up.
Stayed in May 2024
Reviewed: 4 May 2024
Anne
AustraliaStaff were excellent. Room was spacious and very clean. Room service (BBQ KING) very good.
Stayed in May 2024
Reviewed: 29 April 2024
Lazar
AustraliaFire alarm at 1:30 am. No restaurant
It was very nice, clean and room service was amazing. Stuff was friendly
Stayed in April 2024
Reviewed: 28 April 2024
Ashleigh
New ZealandWe had a very pleasant stay. We travelled as a big family and were put on the same floor with most interconnected rooms. Staff were great, location was awesome - walk out the front door and you’re on Queen street! Beds were comfy, rooms serviced/cleaned daily! Will definitely return on our next visit to Auckland.
Stayed in April 2024
Reviewed: 27 April 2024
Aroha
New ZealandThe place was abit pricey, also had to give a $200 deposit before hand that we didn't know about till we got there. Would have been better to know that beforehand but cant blame that on anyone but ourselves for not reading the description properly. wasn't to fussed about it in the end, did help stop us from spending an extra $200 on stuff we didn't need.
The room itself was amazing and the view from the 13th floor was gorgeous. I lost my ID on the way in and the staff were lovely with there assistance to help me find it. The location is right in the middle of queen Street, I was there for a concert so was perfect to look for those last minute outfit attires. bed was super comfy, never wanted to leave.
Stayed in April 2024
Reviewed: 27 April 2024
C
New ZealandNothing!
Polite, efficient and accommodating reception staff, very clean room as well as the most comfortable bed I have slept in in a long time. Fantastic central location with reasonable parking prices, will definitely be back again. Thank you for a wonderful stay.
Stayed in April 2024
Reviewed: 27 April 2024
Theresa
New ZealandFairly expensive for a room, as had to pay $45 a day also for parking on top
Good facility
Stayed in April 2024
Reviewed: 25 April 2024
Penelope
United StatesNA
Nice room and access to water and nice restaurants and shopping.
Stayed in January 2024
Reviewed: 24 April 2024
Li
TaiwanBeds are too soft.
Great location and cleanliness. Friendly staff.Parking.
Stayed in April 2024
Reviewed: 22 April 2024
Noreen
New ZealandRoom small. Bed to soft. No bar or restaurant.
Great central location. Friendly helpful staff.
Stayed in April 2024
Reviewed: 22 April 2024
Alejandra
ChileAll the staff at the front desk and the housekeeping was so nice al welcoming. The location is great aand the room was very comfortable
Stayed in March 2024
Reviewed: 21 April 2024
Lmp98
New ZealandNot something we didn't like, but for info for others: note that the main entrance is tucked up a side street and there were a lot of roadworks in the area at the time, we ended up coming in through a door on Queen Street and going through the back way (this isn't a bad thing, just for info).
Excellent location, right in the centre and walking distance to the waterfront. Very friendly staff.
Stayed in March 2024
Reviewed: 21 April 2024
Kuo
New ZealandHousing keeping needs to be improved. I found broken glass on the floor in the room as shown in the photo.
The staff were very friendly and the location was excellent. The room was clean, spacious, and comfortable. Paid parking services were available.
Stayed in April 2024
Reviewed: 20 April 2024
Gregory
New ZealandIt was clean great customer service always willing to help
Stayed in March 2024
Reviewed: 19 April 2024
James
New ZealandMy room didn’t get serviced.
Good modern hotel. Good size rooms and a good central location.
Stayed in April 2024
Reviewed: 17 April 2024
Rithyreach
New ZealandEverything
Stayed in April 2024
Reviewed: 16 April 2024
Morgan
United Kingdom$200 bond. Notice of this.
Very clean great service and comfortable. Great central location and close to Spark Arena
Stayed in April 2024
Reviewed: 14 April 2024
Li
TaiwanSingle Beds too soft !
Location,and parking
Stayed in April 2024
Reviewed: 11 April 2024
Rosa
United KingdomThe restaurant was closed.
Excellent room and hotel, perfect central location. The receptionists were very helpful an nice.
Stayed in March 2024
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